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Reviews of Premier Lodge

3 out of 5
Premier Lodge
6 Staithes Lane, Morpeth, England

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 167 reviews" "
Rating 8 - Good. 75 out of 167 reviews" "
Rating 6 - Okay. 30 out of 167 reviews" "
Rating 4 - Poor. 14 out of 167 reviews" "
Rating 2 - Terrible. 12 out of 167 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel in centre of town. Clean and respectable.
Stayed 1 night in May 2024

6/10 Okay

Gail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately receptionist wasn't available to check in for at least 15 minutes. The room smelt of cigarettes, wasn't clean and I've woken up with bite's on my body 😕 ? Bed bugs. No breakfast facilities onsite. The rooms are not sound proof so unfortunately you can here everybody's discussion in the next rooms. For the money it wasn't cost effective. The whole room needs an upgrade, mattresses, decor, bathroom and most definitely a cleaner. Location is good though,
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

Heather

Travelled with group
Liked: Amenities
Great Clean. Parking.
Stayed 1 night in Jan 2024

10/10 Excellent

winifred

Stayed 1 night in Jan 2024

6/10 Okay

Robin

Disliked: Room comfort
Bed for the Night
Hotel was a bed for the night. Not the best we have stayed in but not the worst
Stayed 1 night in Jan 2024

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities
Looks like a care home
It is very basic accommodation and the public remind you of a very old B and B, the bedroom and bathroom were very cleaned and look to be newly refurbished. The man on reception was pleasant and took us to our room. It served our purpose for one night.
Stayed 1 night in Nov 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I have stayed here on a few occasions, basic hotel but always clean, comfy beds and lovely staff good value for money
Stayed 1 night in Dec 2023

8/10 Good

Richard

Stayed 1 night in Nov 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Last minuite booking , was clean qnd quiet .
Stayed 1 night in Oct 2023

8/10 Good

Steven

Stayed 1 night in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Property conditions & facilities
Clean, simple, comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Tim

Liked: Staff & service
Ok for an overnight stop
Stayed 1 night in Sep 2023

2/10 Terrible

Philip

Stayed 1 night in Sep 2023

2/10 Terrible

Julie

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointing stay.
The bathroom was foisty and smelt damp. There was a hair in the shower and no hot water was in need of a make over. The beds were comfy but the room could of been cleaner
Stayed 1 night in Sep 2023

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with standard of this hotel for the price. I have seen a lot of the negative reviews, some of which are totally unreasonable. One person has complained that there wasn't a hair dryer. Another that the TV is too small. Someone else was moaning about the old furniture. Honestly! Maybe some work has been carried out but nothing wrong with carpets or anything else for that matter. Internet speeds were excellent, there was a good supply of tea and coffee and, although there was no breakfast option, there was a Morrisons across the road which worked just fine. My room was on the road and traffic noise was minimal - did not trouble me at all. Some people expect the Hilton for budget prices. If I'm up this way again, will most certainly be staying here.

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy good night's sleep had by all
Great size room, all sleep well in comfy beds, large tv with good picture quality, large bathroom recently renovated with large shower, small fridge / freezer very useful, good location to supermarkets,pubs & restaurants. Free parking
Stayed 1 night in Sep 2023

10/10 Excellent

Frank

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Clean tidy and just a pleasant stay
Stayed 1 night in Sep 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Cheap room Cheap hotel
Cheap so not surprised it wasn’t very welcoming or good. You get what you pay for so I wasn’t surprised.
Stayed 1 night in Sep 2023

6/10 Okay

Julie

Basic and no breakfast
There was no free breakfast as stated. They gave me £5 to compensate, however I chose that hotel for the convenience of a free breakfast. Not extremely clean, just basic
Stayed 1 night in Aug 2023

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Morpeth Stopover
It was only an overnight stay on the way to Scotland so it served a purpose…well situated in lovely Morpeth our only real issue was that it is quite threadbare and needs to be upgraded and given some TLC…fairly priced for what it was.
Stayed 1 night in Aug 2023

6/10 Okay

Elizabeth

Business traveller
Liked: Cleanliness, room comfort
Pleasant for one evening
My double room was ok although a shower would be good even over the bath. My colleagues family room (only one available) she had a separate bathroom which was meant to be hers only but overnight was used by others who had made a mess in it that she felt she couldn’t use it the next day.
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service
Bathroom light didn't work
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Booked for first time, everything is so basic its unreal, room was clean, 2 flights of stairs to get to room, as no lift available, carpet on stairs badly worn and ripped in parts. I booked this hotel as the location was convenient to where i needed to be and i assumed breakfast was included after i had read the reviews before we booked, i went down the first morning and enquired where i can get my breakfast and was told no breakfast just room there is no breakfast for anyone, so once again i had to travel in the mornings to go get breakfast, no help or guidance from the hotel on this matter. The lodge just seens to be used by work men day and night the noise is terrible outside rooms & inside corridors to rooms, we hardly got any sleep on any of the nights we stayed. We had to go and ask for toilet rolls as none where put into the room after the 1st day. Parking is very limited and its a lot of turning of cars, vans ect to try and get into the small lodge carpark, I have stayed in many places around the Uk & Ireland over the years but i have to say this rates as one of the very worst ever.
Stayed 4 nights in Jul 2023

6/10 Okay

Karen

Liked: Property conditions & facilities
Dont be deceived by thinking its part of the Premier Lodge group as it isnt.
Stayed 1 night in Jul 2023

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
There was just a bath, no shower. The only window in the room was frosted glass. One of the two cups was sticky. Really tiny tv that you could hardly see to watch properly from the bed. Threadbare carpet on the stairs. Not enough parking spaces. I had to park in a residents pass only car space and hope I dont get fined
Stayed 1 night in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Magic Weekend
Hotel room very spacious, with very comfy beds. Large shower room, with hot water available anytime. Had a problem with the shower, but the reception sorted this immediately, so very happy with the service. Only downside, and this was NOT the fault of the hotel, was that the smell from the drains in the road came into the room. It was just off Morpeth town centre and ideally situated for everything. Would definitely stay again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite happy
All went well.
Stayed 1 night in May 2023

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Light room
Rooms beside road really need black out curtains, very light, no need to put a light on. Wi-Fi absolutely fine, turned radiator off on arrival, room still very warm (too warm) Room size and bathroom sizes adequate. No where do put soap and shampoo in the shower cubicle. Saying all this I would stay there again on condition I had a room away from Road or black out curtain fitted
Stayed 2 nights in Mar 2023

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year’s Eve stay
Warm ,clean comfortable room for our New Year’s Eve stop over , would use again .
Stayed 1 night in Dec 2022

10/10 Excellent

D

Stayed 1 night in Dec 2022

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and comfortable but basic.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

William

Stayed 1 night in Oct 2022

10/10 Excellent

peter

Stayed 1 night in Oct 2022

6/10 Okay

David

Stayed 1 night in Sep 2022

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
We stayed in Room 8 and was very impressed for the price paid, large room, huge wall mounted TV, well configured lighting and large bathroom with good shower. Would definitely stay here again. Great value and free off road parking
Stayed 1 night in Sep 2022

10/10 Excellent

Carl

Liked: Staff & service, property conditions & facilities, room comfort
My Room
Tea coffee comfy bed clean wifi everything was good
Stayed 1 night in Aug 2022

8/10 Good

John

Travelled with group
Liked: Staff & service, room comfort
Adequate for a stopover
As some of the other reviews note, the hotel decor/fixtures are tired. However rooms were comfortable and adequate. In all, reasonably accessible to everything Morpeth has to offer and value for money.
Stayed 2 nights in Aug 2022

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Kenny

Stayed 1 night in Jul 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this Lodge quite a few times. It's cheap and cheerful. We do miss the breakfast, as it is no longer available.
Stayed 1 night in Jun 2022

6/10 Okay

Fiona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Shoe imprint on door. One hard pillow.
Stayed 1 night in Jun 2022

2/10 Terrible

Leanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refused to stay. Absolutely horrible, dirty, old fashioned. Horrible hotel
Stayed 2 nights in Jun 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Ideal for my two night stay. Right by the town centre with everything in walking distance. Good parking spaces as well.
Stayed 2 nights in Apr 2022

8/10 Good

Mark

Liked: Property conditions & facilities
Weekend stay
Cheap and cheerful We have stayed at this establishment quite a few times. For what it costs, it's good value for money. Wish they'd bring breakfast back into the equation
Stayed 1 night in Apr 2022

8/10 Good

Michael

Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2022