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Reviews of Fiesta Inn Morelia Altozano

3.5 out of 5
Fiesta Inn Morelia Altozano
Av. Montaña Monarca Norte No. 1000, Col. Ejido Jesús del Monte, Morelia, MICH

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 963 reviews" "
Rating 8 - Good. 302 out of 963 reviews" "
Rating 6 - Okay. 144 out of 963 reviews" "
Rating 4 - Poor. 46 out of 963 reviews" "
Rating 2 - Terrible. 34 out of 963 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raul Bravo o

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe area
Stayed 3 nights in May 2024
Response from GERENTE DE SERVICIO A HUESPED on May 21, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

martin, San Leandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service
Stayed 1 night in Apr 2024
Response from GERENTE DE SERVICIO A HUESPED on Apr 11, 2024
Estamos muy felices de escuchar que ha tenido una grata experiencia¡ Su comentario no has alegrado el día!Esperamos volver a serviles pronto

8/10 Good

Jose

Liked: Staff & service
They can make it cleaner.
Response from GERENTE DE SERVICIO A HUESPED on Mar 21, 2024
Agradezco su preferencia por esta su casa Fiesta Inn Morelia Altozano donde esperamos tener el placer de servirle nuevamente. Es motivante para todo el equipo que laboramos en el hotel saber que el servicio brindado por nuestros colaboradores durante su estancia fue de su agrado.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

8/10 Good

Alejandro, Spring Mountain

Liked: Staff & service, amenities, property conditions & facilities
Puntos buenos. Me gustó mucho la ubicación, la vista, el servicio esta muy bien, el estacionamiento está incluido y es justo frente al hotel, la comida esta rica. La limpieza de las habitaciones deja mucho que desear, por ejemplo tuve que cambiar una almohada que estaba Super sucia, un pelo gigante sobre la tapa del retrete que hacen que desconfíes de la limpieza. Por último siempre me habían incluido el desayuno y ahora lo cobraron y no es nada económico 300 pesos costo mismo que me cobraron al terminar de desayunar. Lo cual el ahorro de haber obtenido por reservar por esta plataforma se perdió en el desayuno. En general me vilveria a hospedar aquí.
Stayed 1 night in Jan 2024
Response from Rosaura M on Jan 9, 2024
Estimado Alejandro,Gracias por tus valiosos comentarios nos ayudan a accionar para mejorar nuestros servicios y te comento que ya estamos trabajando para mejorar la limpieza de habitaciones.Cordialmente,

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Dec 2023
Response from Rosaura M. on Jan 9, 2024
Estimado Jorde,Agradecemos tu valiosa evaluación, te esperamos pronto en esta tu casa Fiesta Inn Morelia Altozano,Cordialmente,

10/10 Excellent

Fernando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

8/10 Good

Alex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the hills and beautiful views and surroundings. Mall, casino and restaurants. Unfortunately it's about a 10 to 20 minute drive into town.
Stayed 1 night in Nov 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Jesus, Newhall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel that’s very clean and nice
Stayed 3 nights in Oct 2023
Response from Rosaura M on Nov 1, 2023
Dear Jesús,Thank you for your valuable comments!We are waiting for you at your house Fiesta Inn Morelia Altozano.

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room so dirty
Stayed 1 night in Oct 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentarios , lamentamos no poder haber cumplido con sus expectativascon el servicio recibido, estamos realizando acciones paramejorar su experiencia.

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, staff & service
Nothing
Stayed 8 nights in Sep 2023
Response from Rosaura M. on Sep 28, 2023
Estimado Samuel, gracias por tu evaluación. Quedamos a tus órdenes!Cordialmente,

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2023
Response from Rosaura M on Sep 29, 2023
Dear Caludia,Thanks for answering!Come back soon.

10/10 Excellent

Joaquin Rodríguez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice good service
Stayed 1 night in Sep 2023
Response from Rosaura M on Sep 29, 2023
Dear Joaquín,We are pleased to know that you had a pleasant stay!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 2 nights in Aug 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 1 night in Aug 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Maricela

Stayed 1 night in Aug 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

8/10 Good

Julissa

Stayed 1 night in Jul 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

8/10 Good

Andrea

Stayed 1 night in Jul 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

8/10 Good

Graciela

Stayed 1 night in Jun 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

WENDOLID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Area for this property very safe and pretty.
Stayed 2 nights in May 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

2/10 Terrible

Roberto

Business traveller
Bad
Stayed 5 nights in May 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023
Response from Rosaura M. on May 11, 2023
Thank you for your valuable answer!

4/10 Poor

Mauricio

Disliked: Property conditions & facilities, room comfort
Far below the lowest expectations
Pay in advanced for a certain type of room, I arrive late night with a sorry we do not have the room you "already pay for it" and that's it ...
Stayed 1 night in Apr 2023
Response from Rosaura M. on May 12, 2023
Estimado Mauricio,I offer you a sincere apology for the situation with your room, we are already working so that a similar situation does not happen again.

8/10 Good

Yazmin

Stayed 3 nights in Apr 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Apr 2023
Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Rosaura M. on May 12, 2023
Estimado Greg,Gracias por tu valiosa evaluación, te esperamo pronto en esta tu casa Fiesta Inn Morelia Altozano.

10/10 Excellent

LUIS, PHARR

Stayed 1 night in Mar 2023
Response from GERENTE DE SERVICIO A HUESPED on May 6, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Lucia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient for us as it’s connected to a Mall,Starbucks, and grocery store. The staff is polite and housekeeping is the sweetest. Expedia VIP doesn’t get room upgrades at this hotel, and only the suites have refrigerators.
Stayed 1 night in Mar 2023
Response from Rosaura M. on Apr 1, 2023
Thank you for your valuable comments, come back soon to your house Fiesta Inn Morelia Altozano!Sincerely,

4/10 Poor

IVAN

Stayed 1 night in Jan 2023
Response from GERENTE DE SERVICIO A HUESPED on May 6, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
One of the best I stayed
Stayed 1 night in Dec 2022
Response from GERENTE DE SERVICIO A HUESPED on May 6, 2024
Muchas gracias por sus comentariosEstamos muy felices de que hayas tenido una grata experiencia,!tu comentario nos ha alegrado el dia¡ Lo esperamos pronto

6/10 Okay

Francisco

Response from GERENTE DE SERVICIO A HUESPED on Apr 30, 2024
Muchas gracias por sus comentarios , lamentamos no poder haber cumplido con sus expectativascon el servicio recibido, estamos realizando acciones paramejorar su experiencia.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Good bed, tv limited and only a few English channels. Morning in room coffee could have been better. All said it is a good balue for the price
Stayed 1 night in Oct 2022

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and price, was definitely a great deal.
Stayed 1 night in Sep 2022

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 4 nights in Aug 2022

10/10 Excellent

Carolay

Stayed 3 nights in Aug 2022

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

ALFONSO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ATTENTION OF THE PERSON WHO RECEIVED ME WAS VERY RUDE
Stayed 1 night in Jul 2022

10/10 Excellent

Manuel

Stayed 3 nights in Jun 2022

2/10 Terrible

Maria

Disliked: Staff & service
Stayed 1 night in May 2022

6/10 Okay

Hugo

Stayed 1 night in May 2022

8/10 Good

ismael

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping mall &restaurants
Stayed 3 nights in Mar 2022

6/10 Okay

daniel

Stayed 1 night in Mar 2022

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & clean
Stayed 3 nights in Feb 2022

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Feb 2022

10/10 Excellent

Rosario Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Marilyn

Stayed 1 night in Feb 2022

6/10 Okay

Desmond

Stayed 1 night in Jan 2022

4/10 Poor

Boris

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2022