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The Ritz-Carlton, Montréal

Photo gallery for The Ritz-Carlton, Montréal

Indoor pool
Balcony
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of The Ritz-Carlton, Montréal

The Ritz-Carlton, Montréal

5.0 star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet-friendly
  • Laundry
  • Spa
Map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6

Explore the area

  • Popular LocationMcGill University5 min walk
  • Popular LocationSainte-Catherine Street5 min walk
  • Popular LocationBell Centre9 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)15 min drive

Room options

About this area

Montreal

Near a metro station, The Ritz-Carlton, Montréal is in Downtown Montreal, a neighborhood in Montreal with great shopping. Montreal Museum of Fine Arts and McCord Stewart Museum are cultural highlights, and travelers looking to shop may want to visit The Underground City and Crescent Street. Looking to enjoy an event or a game? See what's going on at Bell Centre or Montreal Convention Centre. Enjoy the great outdoors with hiking/biking trails and ziplining, or hop on a bike rental nearby and explore all the area has to offer.
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Map

What's nearby

  • The Underground City - 2 min walk
  • Montreal Museum of Fine Arts - 2 min walk
  • McGill University - 5 min walk
  • Sainte-Catherine Street - 5 min walk
  • Bell Centre - 9 min walk

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 15 min drive

Restaurants

  • Mandy's - 3 min walk
  • Tim Hortons - 3 min walk
  • Eggspectation - 3 min walk
  • Caffettiera Caffé Bar - 3 min walk
  • Bar George - 3 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly Montreal aparthotel in Downtown Montreal, walk to McGill University
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Each apartment boasts a heated floor and offers free WiFi and an iPod dock. Comforts include premium bedding and a pillow menu, and guests will also appreciate thoughtful touches like an espresso maker and bathrobes.
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Full-service spa
  • Spa open select days
  • Massages
  • 12 treatment rooms
  • Facials
  • Couples treatment room(s)
  • Deep-tissue massages
  • Sports massage
  • Detox wraps
  • Body scrubs
  • Hot stone massages
  • Prenatal massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments

Internet

  • Free WiFi

Parking and transportation

  • Secured covered valet parking on site (CAD 55 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free crib/infant bed
  • Highchair

Restaurants on site

  • Afternoon Tea
  • Dom Pérignon Bar
  • Maison Boulud

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

Dining

  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 45 for adults and CAD 11 for children
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Alarm clock
  • Bed sheets provided
  • Pillow menu

Bathrooms

  • Bathtub or shower
  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • iPod docking station
  • Pay movies
  • 47-inch LCD TV with cable/satellite service

Outdoor areas

  • Garden
  • Rooftop terrace
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • CAD 150 per accommodation per stay
  • Up to 30 lbs per pet
  • Welcoming cats and dogs only
  • Deposit: CAD 150 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Soundproofing
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Electrical adapters/chargers
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour/ticket assistance

Location highlights

  • In the business district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Ziplining nearby
  • Hiking/biking trails nearby
  • Theme parks nearby

General

  • 1 building
  • 11 floors
  • 129 rooms
  • Built in 1912
  • Romance packages available

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Air conditioned
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Family-friendly
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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Welcoming dogs and cats only
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 45 for adults and CAD 11 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal
The Ritz Carlton Montréal
The Ritz Carlton, Montreal
The Ritz-Carlton, Montréal Montreal
The Ritz-Carlton, Montréal Aparthotel
The Ritz-Carlton, Montréal Aparthotel Montreal

Frequently asked questions

Does The Ritz-Carlton, Montréal have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM–7:00 PM.

How much does it cost to stay at The Ritz-Carlton, Montréal?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Montréal on Apr 24, 2023 start from CA $775.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Montréal pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 30 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 150 per accommodation, per stay.

How much is parking at The Ritz-Carlton, Montréal?

Valet parking is available for CAD 55 per night.

What time is check-in at The Ritz-Carlton, Montréal?

Check-in is from 4:00 PM - anytime.

What time is check-out at The Ritz-Carlton, Montréal?

Check-out is at noon.

Does The Ritz-Carlton, Montréal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 120 per vehicle applies.

Where is The Ritz-Carlton, Montréal located?

This family-friendly Montreal aparthotel is located near the airport, within a 5-minute walk of Sherbrooke Street and McGill University. Bell Centre and Montreal Convention Centre are also within 1 mi (2 km). Peel Station is only a 5-minute walk and Guy-Concordia Station is 10 minutes.

The Ritz-Carlton, Montréal Reviews

The Ritz-Carlton, Montréal Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 300 out of 336 reviews" "
" "10 - Excellent 89%
Rating 8 - Good. 24 out of 336 reviews" "
" "8 - Good 7%
Rating 6 - Okay. 7 out of 336 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 3 out of 336 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 2 out of 336 reviews" "
" "2 - Terrible 1%

9.9/10

Cleanliness

9.7/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Excellent

George D.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The building is old but updated keeping its charm. Hallways are wide and well lit and our room was fairly spacious with high end bathrooms.

10/10 Excellent

Andre Manuel Santiago

10/10 Excellent

Tariq

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was exceptional! Had issues with water in the bathroom becoming very hot and next second very cold, then running mixed warm again and cycle repeats itself frequently.

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Chiara and Brian

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Allie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay with great, quiet rooms and amazing staff. Lots of great nearby options for coffee, cocktails, and shopping and very convenient to several Metro stations.
Stayed 4 nights in Nov 2022

10/10 Excellent

Martine

Liked: Cleanliness, amenities, property conditions & facilities
The service was incredible

10/10 Excellent

Michael, Prospect

Liked: Cleanliness, amenities

2/10 Terrible

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022