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The Ritz-Carlton, Montréal

Photo gallery for The Ritz-Carlton, Montréal

Featured Image
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Room Service - Dining

Overview of The Ritz-Carlton, Montréal

The Ritz-Carlton, Montréal

5 out of 5

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6

Explore the area

  • Popular LocationSainte-Catherine Street3 min walk
  • Popular LocationMcGill University5 min walk
  • Popular LocationBell Centre9 min walk
  • AirportMontreal, QC (YUL-Pierre Elliott Trudeau Intl.)15 min drive

Choose dates to view prices

About this area

Montreal

In the city center, The Ritz-Carlton, Montréal is in Ville-Marie, a neighborhood in Montreal with great shopping. Montreal Museum of Fine Arts and McCord Museum are cultural highlights, and travelers looking to shop may want to visit The Underground City and Crescent Street. Traveling with kids? Consider Redpath Museum and Montreal Science Centre. Enjoy the great outdoors with hiking/biking trails and ziplining, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • Montreal Museum of Fine Arts - 2 min walk
  • Sainte-Catherine Street - 3 min walk
  • Concordia University Sir George Williams Campus - 4 min walk
  • McGill University - 5 min walk
  • Bell Centre - 9 min walk

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Trudeau International Airport (YUL) - 15 min drive

Restaurants

  • Maison Boulud — 1 min walk
  • Afternoon Tea — 1 min walk
  • Le Pois Penché — 2 min walk
  • Eggspectation — 3 min walk
  • L'Autre Saison — 3 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly Montreal hotel in Ville-Marie with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 129 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy heated floors, and other standard amenities include 24-hour room service, premium bedding, and LCD TVs.
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Saint James has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (CAD 45 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: CAD 45 for adults and CAD 11 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Heated floors
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Dogs and cats welcome
Up to 30 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 45 for adults and CAD 11 for children (approximately)
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 45 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal
The Ritz Carlton, Montreal
The Ritz-Carlton, Montréal Hotel
The Ritz-Carlton, Montréal Montreal
The Ritz-Carlton, Montréal Hotel Montreal

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 224 out of 244 reviews
5 - Excellent 92%
Rating 4 - Good. 14 out of 244 reviews
4 - Good 6%
Rating 3 - Okay. 4 out of 244 reviews
3 - Okay 2%
Rating 2 - Poor. 2 out of 244 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 244 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Ritz Carlton with modern updates. Beautiful!
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, loved it there, definitely gonna get back, Gwenyth at Ritz surprised me with the most amazing birthday cake and it was fantastic, the manger was awesome I had an Issue upon arrival and she called me in 10 seconds and fixed the problem, very professional and amazing.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the center of downtown Montreal. Great pool and room. Room service was highly overpriced.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Junior suite, excellent amenities, great location.
Stayed 5 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
⭐️ ⭐️ ⭐️ ⭐️ ⭐️ My daughter and I came to see McGill University from NYC and the Ritz-Carlton Montreal was a beautiful place to come back to after running around seeing the city. The service was impeccable and the staff super friendly. Louis-Philippe Talbot was extremely helpful and made our trip extra special. Can’t wait to go back!
Stayed 2 nights in Aug 2021