The Ritz-Carlton, Montréal

5.0 star property
Family-friendly Montreal hotel in Downtown Montreal with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Ritz-Carlton, Montréal

Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Lunch, dinner, brunch served; garden views
Couples treatment rooms, body treatments, aromatherapy

Overview of The Ritz-Carlton, Montréal

9.8

Exceptional

Highlights
  • Staff & service is scored top 10% in Montreal by travellers.
  • Cleanliness is scored top 10% in Montreal by travellers.

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Pet-friendly
  • Free WiFi
  • Parking available

Explore the area

1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Popular LocationMcGill University5 min walk
  • Popular LocationBell Centre9 min walk
  • Popular LocationPalais des congres de Montreal4 min drive
  • AirportMontreal, QC (YHU-St. Hubert)28 min drive
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Room options

Suite, 1 King Bed, Fireplace

  • 900 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 Double Bed

  • 5700 sq ft
  • Sleeps 6
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 1000 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Montreal

The Ritz-Carlton, Montréal is located in Downtown Montreal, a neighborhood in Montreal, and is near the airport and near a metro station. Notable landmarks in the area include Notre Dame Basilica and Old Port of Montreal. Traveling with kids? Consider Solar Eclipse April 8th 2024, or check out an event or a game at Bell Centre. Enjoy the great outdoors with ziplining and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.

What's nearby

  • The Underground City - 2 min walk
  • Montreal Museum of Fine Arts - 2 min walk
  • McGill University - 5 min walk
  • Bell Centre - 9 min walk
  • Palais des congres de Montreal - 4 min drive

Getting around

  • Peel Station - 5 min walk
  • Lucien L'Allier Station - 12 min walk
  • Montreal Saint-Hubert Longueuil Airport (YHU) - 36 min drive

Restaurants

  • Tim Hortons - 4 min walk
  • Caffettiera - 3 min walk
  • Eggspectation - 3 min walk
  • Le Pois Penché - 2 min walk
  • Bar George - 3 min walk

About this property

The Ritz-Carlton, Montréal

Family-friendly hotel in Downtown Montreal, rejuvenated in 2018
Close to McGill University and Bell Centre, The Ritz-Carlton, Montréal provides a rooftop terrace, a coffee shop/cafe, and a garden. Indulge in a body wrap, a hot stone massage, and a manicure/pedicure at the onsite spa. The onsite restaurant, Maison Boulud, features garden views and brunch. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and multilingual staff
  • ATM/banking services, an elevator, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 129 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like heated floors and pillow menus.
Other amenities include:
  • Changing tables, highchairs, and baby baths
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 47-inch LCD TVs with cable channels
  • Wardrobes/closets, heated floors, and children's slippers

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CAD 55 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–10:30 AM for a fee: CAD 45 for adults and CAD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Afternoon Tea
  • Dom Pérignon Bar
  • Maison Boulud

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Free crib
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 47-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 30 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 45 for adults and CAD 11 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 521754, 2024-04-30

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Ritz-Carlton, Montréal have a pool?

Yes, this property has an indoor pool. Pool access is from 11:00 AM–7:00 PM.

How much does it cost to stay at The Ritz-Carlton, Montréal?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Montréal on Apr 14, 2024 start from CA $523.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Montréal pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 30 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Montréal?

Valet parking is available for CAD 55 per night.

What time is check-in at The Ritz-Carlton, Montréal?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton, Montréal?

Check-out is at noon.

Does The Ritz-Carlton, Montréal provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 120 per vehicle applies.

Where is The Ritz-Carlton, Montréal located?

This family-friendly Montreal hotel is located near the airport, within a 10-minute walk of Sherbrooke Street, McGill University, and Bell Centre. Sainte-Catherine Street and Montreal Convention Centre are also within 2 mi (3 km). Peel Station is only a 5-minute walk and Guy-Concordia Station is 10 minutes.

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 350 out of 388 reviews" "
Rating 8 - Good. 26 out of 388 reviews" "
Rating 6 - Okay. 7 out of 388 reviews" "
Rating 4 - Poor. 3 out of 388 reviews" "
Rating 2 - Terrible. 2 out of 388 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the doorman to the cleaning staff. Everyone was so friendly and accommodating even with our French Bulldog in tow. Would highly recommend !!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ping, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is standing out comparing to others.
Stayed 3 nights in Feb 2024

10/10 Excellent

MERIC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Feb 2024

10/10 Excellent

David Boyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

John, Orange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Extremely polite, friendly and attentive.
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew Michael, Reading

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beauty and elegance. Staff incredibly friendly and helpful. Highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ching

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s Ritz. Everything was great especially the customer service, top notch! The only thing is that you should call 15min ahead if you have valet parking. Other than that, all is fab.
Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Beautiful Rooms & Spacious Rooms
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0