Ratings based on 1,206 Verified Reviews

4.7 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Montreal Weekend

Posted 23-Feb-2017
Very central, close to everything. The staff was friendly, knowledgable and very helpful
5out of 5
Recommended
for Everyone
by A verified traveller fromSaskatchewan

Nice hotel, close to the Bell Centre! and downtown

Posted 22-Feb-2017
This was a nice apartment style hotel. It was clean and convenient. However, the bed was terribly uncomfortable. There were deep sags on both sides and the (feather?) pillow-top was not enough to make it more comfortable--it was worse. It became lumpy and only emphasized the sagging mattress. Other than the mattress, this was a lovely property. Starbucks onsite was a nice benefit too!
3out of 5
by A verified traveller

Nice Hotel but Taxes and Service Charges are High

Posted 16-Feb-2017
Pros: Staff was friendly and prompt. Room service was very quick
Cons: Lower fees and services charges for ancillary items.
Location: Nice location
The hotel is very nice, staff is friendly and helpful. However, we were a bit surprised by how high the service charges and fees were. For instance, a bottle of wine from the mini bar, one that would cost about $10 in a store, was $39.95. I guess that's to be expected from a mini-bar, but then they add a service charge of $7.19 and taxes of $7.06 making that $10 wine a total of $54. The food service from the in-hotel restaurant was excellent, but the noise level in the restaurant is unbelievably high. Our evening meals were excellent, but breakfast was not as good. Valet parking is required and will add another $37 plus tax per night, which seems a bit high.
4out of 5
Recommended
for Everyone
by A verified traveller fromManitoba, Canada

Comfortable Stay

Posted 7-Feb-2017
Pros: Location was excellent, less than five minute walk to Centre Bell, close to shopping and restaurants. Enjoyed the rain shower every morning.
Cons: Deluxe king suites are nice but are probably due for a renovation soon.
Location: Five minute walk to Centre Bell and lots of shopping and restaurant choices are nearby.
Enjoyed our stay at Hotel Le Crystal for 3 nights. Stayed in a Deluxe king suite and it met all our family needs. Great location to any and all downtown amenities including shopping, restaurants and Centre Bell. Beautiful pool area, including an outdoor rooftop hot tub. Would recommend to family and friends.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel. In the heart of Montreal.

Posted 29-Jan-2017
Great location. Nice hotel. A bit pricey compared to similar hotels in its class.
4out of 5
Recommended
for Families
by A verified traveller

Bel hôtel près du centre Bell

Posted 23-Jan-2017
Très beau séjour avec toute ma famille. Nous avions une suite crystal qui est très spacieuse et accueillante.
4out of 5
Recommended
for Other
by A verified traveller fromCalgary

Hockey fans gather here

Posted 18-Jan-2017
Pros: Quiet, comfortable, well located near the Bell Centre. Starbucks in the hotel.
Cons: Better attention to detail with room cleanliness.
Location: Bell Centre for Montreal Canadiens hockey (do the tour, it's awesome); shopping Saint Catherines Street; Subway nearby to other attractions
Overall an excellent stay from check-in to check-out. Staff was attentive, helpful and polite, spoke both English & French. It was an exceptionally quiet hotel, perhaps because we stayed during a less-busy time, but was a very peaceful & relaxing atmosphere nonetheless. Great location for hockey games & subway access to all else we wanted to do. A little far to Old Montreal's restaurants in the cold weather we had while there, but on a nice day, totally within walking distance. The neighborhood is undergoing a transition with many nice properties going up all around the hotel. As a result, I anticipate it will be costlier to stay here in the future. Regardless, we will stay here again given what a great experience we had.
5out of 5
Recommended
for Everyone
by A verified traveller fromQc

Très bon choix

Posted 16-Jan-2017
Hôtel fantastique, près du Centre Bell et de plusieurs attraits touristiques. Personnelle à la réception très informés. Je recommande fortement cet hôtel
5out of 5
Recommended
for Everyone
by A verified traveller

Parfait et bien situé

Posted 16-Jan-2017
Parfait et bien situé. Tous les services sont excellents
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel right next to the Bell Centre

Posted 7-Jan-2017
Can't say enough about the hotel and service provided by the staff. Book this hotel and you will not be disappointed. Location is also great, 2 min walk south and you're at the bell center. 2 min walk north and your in the heart of Catherine street with all the shopping, restaurants and bars you could want.