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The first room we were given had an open window with no crank. We were immediately given a new room. This new room seemed fine until we went to the washroom. The fil mechanism made a weird noise while filing for about 2 minutes after each flush.
Caroline
Stayed 2 nights in Feb 2024
4/10 Poor
Marc-Andre
Business traveller
Feb 9, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Dont book this for the gym
The price was too high for the quality of this hotel.The gym was so hot and was smelling really bad.
Hello Janney,Thank you for staying with us. We are happy to see that you enjoyed your stay at our hotel.Kind regards,Jessica LeboeufFront Desk SupervisorHoliday Inn Laval
10/10 Excellent
theodoros
Jan 1, 2024
theodoros
Stayed 1 night in Dec 2023
Response from Jessica on Jan 6, 2024
Hello Theodoros,Thank you for your positive review. We are glad to hear that you had a great stay. Nothing makes us happier than guests leaving with a great experience. Kind regards,Jessica LeboeufFront Desk SupervisorHoliday Inn Laval
Was here for a business stay, room was cleaned everyday, beds were comfortable. I was impressed by the breakfast options at the downstairs restaurant and dinner at Chez Lionel, both were significantly better than any hotel restaurant of this star level. Staff were pleasant and helpful.
Holiday Inn Laval - positive, excellent stay
Hotel honored request for room location. Reception very friendly & helpful, especially Linda. Housekeeping was flawless. Carpet somewhat dated, but clean. Overall stay very satisfied. Would stay there again.
La chambre sentait la cigarette et j'ai pas dormis de la nuit car un bruit venais de derriere ma chambre, sale mécanique ou quelque chose comme ça. Déçu pour un hotel de ce prix.
ERIC
Stayed 1 night in Nov 2023
6/10 Okay
Hermann
Nov 10, 2023
Liked: Staff & service, amenities
No safe for my personal stuff, no water pressure at the shower, and pool remains closed for week’s day!!!