- Disliked: Property conditions & facilities
There is no elevator, and after arrival at 1am, nobody helped carry the suitcase to the room. I would expect them to offer this service to any guest considering the limitation of their facility, but especially to the guest considering the time and limited mobility in the hands. Also returned to the room one day to find the door open – not just unlocked, but completely open. Nothing was taken from the room, but don’t know for how long the belongings were insecure in this way and, when called to fix the problem, the hotel could not fix it and changed the room. A former guest who knows the hotel well, says that the quality has decreased significantly in the last 20 years. Embarrassed that both our guests were dissatisfied with the service and the condition of these rooms.