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My husband and I had a wonderful stay. Staff was friendly and accommodating. Room was larger than we expected which was a plus. Breakfast was great with multiple options (eggs, sausage, biscuits, pancake machine, muffins, pastries, bagels, juice). No complaints!!
This property was so clean! We elected to go to a nicer hotel and it did not disappoint! One thing I will say, is the deposit that was non optional should be advertised a little clearer on the website.
Emalie
Stayed 1 night in May 2024
Response from The Holiday Inn Express Montgomery Team on May 8, 2024
Emalie,We are elated to hear you had a great stay. I can't wait to share your cleanliness comments with our housekeeping team.Thank you for sharing your experience with us.
8/10 Good
Kimberli
May 4, 2024
Kimberli
Stayed 2 nights in Apr 2024
Response from The Holiday Inn Express Montgomery Team on May 8, 2024
Room was not cleaned entire time we stayed even though we asked for it.
Tom
Stayed 3 nights in Apr 2024
Response from The Holiday Inn Express Montgomery Team on May 8, 2024
Tom,Thank you for reaching out to share your experience with us. We are happy to know despite the housekeeping hiccup you enjoyed your stay. We will be sharing this comment with our housekeeping team to ensure no room is missed in the future. Thanks again. Hope to see you again soon!
All of the accommodations and amenities were exactly as advertised. The bed was very comfortable to the point that we slept in linger than planned and wanted to find out who makes them. The rate was economical and worth what i paid. The staff were all helpful too, particularly the Housekeeper who loaned us a corkscrew she happened to have in her pocketbook. Lol.
3 night stay in 2 rooms for family funeral. People were VERY friendly and helpful. Property felt safe, in a good neighborhood with little traffic. Rooms, hallways elevator dated and stained. Beds aren’t terribly comfortable. Rooms had an odor. Walls are thin, easy to hear talking in the next room.
The main reason we choose this property for our stay was for the indoor pool. When we checked in I was told that the pool was and has been out of order. It would have been nice to be told this when making the reservation. The front desk clerk said that the pool has been out of service. If that is the case then they should not say they have a pool for their guests. They should list that the pool is out of order. I would have taken my family some place else that had a pool which is one reason why we went there.