Outdoor wedding area

Reviews of Tuscany View, Montalcino

Tuscany View, Montalcino
Via Giacomo Matteotti 37, Montalcino, Provincia di Siena

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place right in town convenient to everything
Stayed 2 nights in Jun 2023
Response from Lavinia on Jul 13, 2023
Thanks!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only View
This is a private host. I did not know what it is. When I arrive by car, there was no sign to conform that I am at a hotel. There was no frontdesk. Manager of the building should have been customer friendly. Some guests do not know what private host is. I was scared. After leaving there, the owner asked me to pay for the room. But I understood that I paid already thorugh Hotels.com. There were difficulties a lot to check the truth. Only one was that the view through windows was not bad.
Stayed 1 night in Mar 2023
Response from Tuscany view on May 10, 2023
Dear Client, Thank you for your review. I am truly sorry your experience was bad.We don't have a sign, but after your review we understand how import is and we are working on it. For the payment the was a wrong understand with the website but we solved in 5 minutes. We always try to help and support our guest. We usually received excellent review, but also bad review could help to understand the need of all our guests. Kind regards, Tuscany View

10/10 Excellent

Jb, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family & local restaurant are the best food & service! See Nicola for great menu suggestions from in house best family chefs abound. Truly the best dinner on our Italy trip! Book ahead not miss this location. Thanks Simone!
Stayed 1 night in Jan 2020
Response from Lavi on Feb 13, 2020
Thank you for your review! Best, Lavinia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Montalcino on Jul 2, 2019
Thank you! It was a pleasure hosting you Best, Lavinia