Exterior
Check availability

Reviews of Hotel Restaurant Graf Rolshausen

3 out of 5
Hotel Restaurant Graf Rolshausen
Kirchstraße 33, Monschau, NW

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 87 reviews" "
Rating 8 - Good. 44 out of 87 reviews" "
Rating 6 - Okay. 14 out of 87 reviews" "
Rating 4 - Poor. 6 out of 87 reviews" "
Rating 2 - Terrible. 3 out of 87 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Eileen

Liked: Cleanliness
The hotel is a very old fashioned place, frozen in time. Rooms were clean but small and the bathrooms were very tight. However, the breakfast was very good and the city of Monschau is a must see, very picturesque little city, just lovely. Just a warning, everything closes early.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Grumpy non communicative host. Hotel old building but furnishings and bathroom facilities do not appear to have been updated in 40 years. Place nicely situated in a splendid old town
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok for Price
Basic amenities are acceptable, service was not very friendly.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay!
Really enjoyed our stay here. It's period style both inside and out really added to the charm. They already had a baby bed setup in the room which was really nice. If you ask the owners, they'll say they don't speak English. However, they know enough English to be able to check you in and get you up and going so the language barrier was not an issue at all and the fellow we dealt with was very nice patient. The hotel is located centrally to old town Monschau and the value for the money is fantastic. Breakfast was good too.
Stayed 1 night in Nov 2017

6/10 Okay

Mark, Washington, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Prefer "Monschau (...By Proxy!)"
The Hotel is old but well-kept, very small rooms and micro bathroom, very clean, but dated appointments. Owner is very German in his...standoffishness, wifi didn't work except in lobby (and for 6€!). Breakfast was decent. No parking near, barely a drop-off spot out front. Aside: The town was a disappointment. 4:50pm on a Tues in April saw all shops closing and no one polite, friendly, or interested in our tourist €. Chinese restaurant took pity on us finally. Not sure we understand the reason this place is so raved about. Not recommended.
A larger bathroom

8/10 Good

Lindsay, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel
Very old and stylish, despite being opposite church this was not obtrusive due to excellent double glazing. Whole village off beaten track, very quiet in Winter (when we visited) but I imagine very many tourists in Summer.

8/10 Good

Gwen, Hilversum

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel in ancient building.
We enjoyed our stay one night in the center of Monchau. Not too expensive for a nice room with bathroom and toilet and good bed. We were surprised by a very nice breakfast with personal touch.

8/10 Good

Roy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely place
Just had a three night stay in monschau for the Christmas market the hotel Graf Rolschausen was ideal for us our only issue was the temperature of the shower either skin removing hot or arctic cold that aside the room was perfectly clean and very comfortable.
Bed
Breakfast room
Entrance

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old building located in the heart of this fascinating town. The decor is quite old fashioned but very clean and comfortable. Breakfast was good.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended
Love this hotel, first time feels like home during the travel. Old but comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel in the heart of Monschau
Very historic building, walking distance to everything. Room was comfortable and clean. Breakfast was excellent and service was very friendly. The ambiance in the basement restaurant looked very nice although we did not eat there. We ate at a local pub that had an outstanding live music duo. Monschau is a hidden gem in the region.

10/10 Excellent

GREGORY, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
My 7th stay in Monschau in 2 years, 5th time at the Graf Rols, great little hotel run by a lovely friendly couple who can't do enough for you, only been back in the Uk for 2 days and booked again for another 14 nights in 2 weeks time, living the dream!

10/10 Excellent

John, Schenectady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Perfect location to wander about town and do some shopping. Bed very comfortable and breakfast was great.Right down the street from the mustard factory, so take the tour/tasting opportunity.
Response from Christopher on May 26, 2016
Sehr geehrter Herr John, Wir sagen Dankeschön für Ihre lieben Worte, wünschen Ihnen alles Gute und freuen uns Sie bald wieder in unserem Hause begrüßen zu dürfen. Danke!!! Danke!!! Krzysztof und Beata Gąska

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel, well located and lovely views of Monschau. The room was warm, clean and cosy. Would definitely stay again.
Response from Christopher on May 26, 2016
Sehr geehrte Frau/Herr , Wir sagen Dankeschön für Ihre lieben Worte, wünschen Ihnen alles Gute und freuen uns Sie bald wieder in unserem Hause begrüßen zu dürfen. Danke!!! Danke!!! Krzysztof und Beata Gąska

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the pleasant welcome
Due to a lot of construction and issues with our GPS we arrived late to the hotel. 10 PM. No one was at the hotel to let us in but had a map on the door showing where the owners/care takers home was. I felt horrible but went and rang the bell at the private residence so we could have a place to stay for the night that we had reserved already at the establishment. The woman answered the door bell and was very pleasant and came right down to let us into our room. She was pleasant and helpful. Greatly appreciated after a very long stressful drive! Also a nice breakfast and welcoming staff in the morning.
Response from Christopher on May 26, 2016
Sehr geehrte Frau / Herr, Wir sagen Dankeschön für Ihre lieben Worte, wünschen Ihnen alles Gute und freuen uns Sie bald wieder in unserem Hause begrüßen zu dürfen. Danke!!! Danke!!! Krzysztof und Beata Gąska

8/10 Good

david, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional styled hotel.
Lovely hotel, full of character, good location within the village, really helpful staff and great breakfast selection in the morning. Would definitely recommend to friends.

8/10 Good

Gary, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attractive old hotel
Good location in easy walking distance of everything in the village. Note parking is only available at the main parking areas but you can drive to the front door to drop off luggage.

10/10 Excellent

Carla, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a kind experience
Darling town, and the hotel fit right in. As others have said, you can't compare this to a Hilton. It is just a different experience. And none of the hotels in Old Town have parking--the town does not allow parking in old town, so there is little the hotels can do about it. It is a hassle, but worth the experience. And I guess you can rent a spot at the hotel. No, the concierge did not speak English and was not the warm, fuzzy type, but she also went out of her way to help us, accommodate our needs, and even brought breakfast upon a tray to my husband when she saw how difficult it was for him to walk the stairs. We did a lot of pantomiming, and with no English, we managed to converse to get the Wifi sign in and password, the parking info, borrow a hair dryer, and talk about other restaurant options when we got there late. There is no elevator, but the entire town is pretty unfriendly towards anyone with walking disabilities, so probably not the spot for you if that is the case. Otherwise, it was very fun. Would recommend.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kate P

Liked: Cleanliness, staff & service, room comfort
Very old inn in a medieval village
This hotel is located in a very old building (400+ years old) that is in the middle of a very well preserved, scenic medieval village completed with a castle. We stayed in the lowest priced room- it was large and clean but was a bit dated in terms of decor. However, dated decor is to be expected when staying in an medieval village. The wireless internet was however, suprisingly strong.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel itself was nice and actually listed as one of the attactions to see in the town. However, the sheets were dirty and the counter was sticky when we arrived. They changed the sheets the next day but it was still a little weird. The room was large compared to many European rooms. Staff was friendly despite the language barrier. Recommend staying at this hotel. It's also within walking distance from the main area of town. Very cute town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old fashioned style hotel in an old town - what youd want and expect

8/10 Good

Marianka

Liked: Cleanliness, staff & service, property conditions & facilities
Schlicht, einfach, sauber, alles was man braucht. Reichhaltiges Frühstück, freundliches Personal. Tolles altes Gebäude. Der Duschraum ist sehr eng. Aber wir sind klargekommen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Astrid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Men schrijft over krakende trappen en vloeren, ja dat is zo!! Hotel stamt af uit 1597. Ontbijt is uitstekend Het is oubollig naar het heeft zijn charme parkeren op 250 m afstand op parkeerplaats Burgau ‘S avonds zijn de winkeltjes om 18.00 uur dicht en nog maar enkele Restaurants open. Kerkje bij de speeltuin kan je bezoeken en mooie boswandeling maken. Ik ben er 4 dagen geweest en heb genoten van Hotel en omgeving. Vanaf parkeerplaats Burgau kan je ook met een treintje , die ook vanaf de markt start, kosten € 8, mooi ritje door de straatjes van Monchau
Stayed 4 nights in Jul 2023

8/10 Good

Frank-Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustikal und passend zu der Stadt Monschau, sehr nah an dem sehenswerten Stadtzentrum. War nur schade das dieser Ort am Wochenende mehr dem Kunden zu bieten hat.

10/10 Excellent

Anne

Stayed 2 nights in Oct 2022

4/10 Poor

Benjamin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Schöne alte Flure mit seidenen Tapeten. Uralt Badezimmer.
Stayed 2 nights in Jan 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
街の中心地に位置していて良かった。
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間より早く着いてしまい、荷物を預かってもらおうとしたところ、すぐに部屋の様子を確かめてくださり、チェックインさせてくださいました。とても雰囲気のある建物で、お部屋も清潔で居心地がとても良かったです。
Stayed 2 nights in Oct 2019

10/10 Excellent

Renate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Aufenthalt
Es ist ein Schönes Älteres Hotel mit Charme. Der Service ist super zuvorkommend. Das Hotel liegt auf einer direkten Nebenstraße vom Zentrum. Fußweg zum Zentrum ca. 1 Minute.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
L'hotel est vieillot, mais a un certain charme. L'accueil des patrons est un peu froid.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traumhaftes Städtchen und traumhaftes Hotel
Monschau ist ein traumhaft schönes Städtchen. Sehr schönes, altes Hotel. Sehr sauber mit gutem Service. Große Auswahl beim Frühstücksbuffet. Das Essen im eigenen Restaurant (Gewölbekeller) am Wochenende war spitze. Das WLAN kostet leider extra (zwar nur 6 Euro für den ganzen Aufenthalt, ist aber nicht mehr auf der Höhe der Zeit). Jederzeit wieder!
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We zijn niet gegaan, mijn vrouw had longontsteking.
Stayed 4 nights in Feb 2019

4/10 Poor

thomas

Disliked: Staff & service, property conditions & facilities, room comfort
The two landlords didn´t know what service is!
Stayed 1 night in Jan 2019

10/10 Excellent

DMITRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Уютный отель в старинном здании
Небольшой, но очень уютный и атмосферный отель в старинном доме конца 16 века. Завтраки вкусные. Очень приветливый администратор (хозяин? не знаю точно). Если в номере холодно (мы были зимой) - можно взять дополнительный обогреватель. Для заселения и выселения можно ненадолго заехать ко входу, но вообще машину надо будет оставить на паркинге за пределами исторического центра. Ближайший паркинг - Burgas. Идти недалеко, около 5 минут. Российские карты не принимаются, банкноты тоже, запаситесь мелочью.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines uriges Hotel
Sehr nettes Personal, schönes geräumiges uriges Zimmer, sehr gute Lage
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangename tussen stop
Prima overnachting. Goed ontbijt. Schoon. Goede preis/kwaliteit
Stayed 1 night in Sep 2018

8/10 Good

Hes-Joop

Liked: Cleanliness, property conditions & facilities, room comfort
Boeking 4 nachten Monschau
Eerst een zolderkamer op 3e etage, géén nooduitgang, doodeng, deels doorgezakt bed en douche voor erg kleine mensen. Gelukkig na 1 nacht met enige moeite een comfortabele, ruime kamer met zithoek op 2e etage kunnen krijgen wat er qua prijs/kwaliteit verhouding meer op leek. Overigens super schoon hotel! Prima veelzijdig ontbijt! Leuk stadje, ‘s avonds erg stil en weinig te beleven, prachtige omgeving.
Stayed 4 nights in Jul 2018

8/10 Good

Edgar

Liked: Cleanliness, staff & service
Absolut Empfehlenswert, tolles Hotel, 👍😀👍😀👍😀👍😀👍😀👍😀
Tolles Hotel in einer wunderschönen Umgebung. Leider gibt es vor dem Hotel keine Parkmöglichkeit. Allerdings befindet sich ein öffentlicher Parkplatz in ein paar hundert Meter Entfernung (tagsüber Gebührenpflichtig) Sehr schöne Einrichtung aber der extrem kleine Röhrenfernseher gehört nicht in ein drei Sterne Hotel und zudem nicht auf einem hohen Kleiderschrank. Sonst absolut schön mit sehr gutem Frühstück. Wir kommen sehr gerne wieder.
Stayed 1 night in Mar 2018

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi authentiek oud hotel. Kamers zijn zeer proper en ontbijt was perfect.
Stayed 2 nights in Jan 2018
Response from Gaska on Mar 8, 2018
Danke

8/10 Good

Gerli, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolle Aussicht mitten in der Stadt
Ordentliches, supersauberes Hotel in toller Lage. Fruehstueck war auch sehr gut. Zufriedenes Preis Leistungsverhaeltniss.
Stayed 1 night in Dec 2017

8/10 Good

Ingrid, NRW

Liked: Cleanliness, staff & service
Gutes Hotel in der Altstadt
Wir waren nur eine Nacht dort, aber uns hat es gut gefallen,das Zimmer war zwar klein, aber alles sauber, Frühstück war top. Leider hatte das Restaurant Ruhetag. Das Hotel liegt in der Altstadt, mussten etwas suchen, bis wir es gefunden hatten. Parken konnten wir 300m weiter im Parkhaus, das nachts gratis ist. Wir würden jeder Zeit dort wieder übernachten.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Laurent, Lambersart

Liked: Cleanliness, staff & service, room comfort
réservation pour le marché de Noël de Monschau. accessible en voiture en dépit du marché et parking (payant 7 euros pour 24H) à proximité immédiate dans lequel on trouve facilement des places.

8/10 Good

Sabine, Westerwald

Liked: Cleanliness, staff & service, property conditions & facilities
historisches Hotel , ganz zentral,
tolles historisches Hotel zum Erkunden des historischen Monschau, nettes Personal, Zeitreise garantiert, Haus aus dem Jahre 1597, wir haben uns sehr wohlgefühlt

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel acogedor, céntrico, limpio, silencioso, personal muy amable

6/10 Okay

Jesper, Copenhagen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful surroundings
I guess it was late in the season, the welcome feeling was not present. 6 Euro for wifi for 24 hours is robbery. Surroundings are beautiful and defenetly worth wisiting.