St. James Gate

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of St. James Gate

St. James Gate

3.0 star property

4.1/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Sheets and towels washed at 60°C
Map
14 Church Street, Moncton, NB, E1C 4Y9

Explore the area

  • Popular LocationAvenir Centre8 min walk
  • Popular LocationJones Lake17 min walk
  • Popular LocationUniversity of Moncton19 min walk
  • AirportMoncton, NB (YQM-Greater Moncton Intl.)7 min drive

Choose dates to view prices

About this area

Moncton

Located in Moncton, St. James Gate is in the city center and near a train station. Moncton Market and CF Champlain are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Magic Mountain Water Park and Magnetic Hill Zoo. Looking to enjoy an event or a game? See what's going on at Avenir Centre or Moncton Coliseum. Guests appreciate the hotel's central location.

What's nearby

  • Moncton Capitol Theatre - 2 min walk
  • Moncton Market - 3 min walk
  • Avenir Centre - 8 min walk
  • Jones Lake - 17 min walk
  • University of Moncton - 19 min walk

Getting around

  • Moncton, NB (YQM-Greater Moncton Intl.) - 7 min drive

Restaurants

  • Cora - 2 min walk
  • Japan Go! - 2 min walk
  • Kanpai Izakaya - 2 min walk
  • Pink Sushi - 2 min walk
  • Taj Mahal Flavour of India - 2 min walk

About this property

St. James Gate

3-star adults-only hotel near Moncton Capitol Theatre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include a TV in a common area and a reception hall. All 9 rooms offer comforts like pillowtop beds and Egyptian cotton sheets, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include refrigerators, minibars, and room service.
St. James Gate offers 9 accommodations with minibars and bathrobes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 27-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 98 ft (CAD 18 per day)
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Conveniences

  • No elevators
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English
  • French

Business services

  • Meeting room

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower

Entertainment

  • 27-inch flat-screen TV
  • Cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 30 per stay
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 19 are not allowed at this adults-only property; all guests 19 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: CAD 18 per day(98 ft away; open 24 hours)
  • Pet deposit: CAD 30 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

Guests under 19 years old are not permitted at this adults-only property
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

St. James Gate Moncton
L'Hotel St. James Hotel
L'Hotel St. James Hotel Moncton
L'Hotel St. James Moncton
L'Hotel St. James Moncton, New Brunswick
St. James Gate Hotel
St. James Gate Moncton
St. James Gate Hotel Moncton

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 74 out of 166 reviews
5 - Excellent 45%
Rating 4 - Good. 53 out of 166 reviews
4 - Good 32%
Rating 3 - Okay. 23 out of 166 reviews
3 - Okay 14%
Rating 2 - Poor. 8 out of 166 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 166 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This property is central and within walking distance to a variety of things. Customer service was not great; front end staff did not appear to have experience in hospitality. Parking was different as well. You park in the parkade and when you leave you have to wait for the keyfab. Just didn't feel very organized. For the price I was expecting more. The mini fridge in the room was very old and was barely chilled and the faucet in the main space was broken.
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

1/5 Terrible

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2022

3/5 Okay

Stayed 1 night in Dec 2021

2/5 Poor

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
First let me say I was looking to spoil myself with a fancy suite and this room was a complete disappointment. Why do you call it a suite, it's just like evey low priced motel room Ive stayed in. The wall behind the toilet was gross, not sure when it was washed last. You also keep drinking glasses on a shelf behind the toilet ? This is gross. There was no working fridge in the room, a small warm fridge yes, if thats what you want. There wasn't even a kleenex box in the room. We tried several times to contact the front desk but there was nobody available. Had to get dressed and go down to the restaurant b/c nobody would answer a phone at the front desk or restaurant. In the morning, we tried to make a coffee in the lunch room but there was no sugar. You have not upgraded your rooms nor have you provided enough staff or enough supplies for your staff to do their jobs efficiently. Finally I was told that there would be a $100 deposit, which was charged to my credit card ON TOP of the room charge. I've been told to wait 10 days and if my card is not refunded I am to all back ? who operates like this ? I wouldn't recommend nor will I stay there again.
Stayed 1 night in Dec 2021