Reception

Reviews of Motel 6 Moncton, NB

2 out of 5
Motel 6 Moncton, NB
1905 Main St, Moncton, NB

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1000 reviews" "
Rating 8 - Good. 368 out of 1000 reviews" "
Rating 6 - Okay. 164 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Travelled with partner
Nice and clean. Restaurant had good food. Staff excellent!
Stayed 1 night in May 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, friendly staff, comfortable and clean.
Stayed 1 night in May 2024

6/10 Okay

Jamie Lee

Travelled with family
Liked: Staff & service
Room was clean, hallways smelled. Bed was comfortable. Did not try free breakfast. Overall good for price paid!
Stayed 1 night in May 2024

4/10 Poor

Claire

Disliked: Cleanliness, amenities, property conditions & facilities
Room look ok but not clean very good and noisy people came nocking at my door at night rent at anybody
Stayed 1 night in May 2024
Response from Raj on May 8, 2024
Hi Claire, we are sorry to hear that you had to face these issues while staying with us. Your feedback helps us to improve, we would strive to provide you better experience next time!

2/10 Terrible

Harry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the price and location but the room smelled like puke and we even had the manager come to the room to see what it was. Very basic bed and terrible pillows and the door didn’t seal shut we could see light around door frame
Stayed 1 night in Apr 2024
Response from Raj on May 7, 2024
Hi Harry, we sincerely apologize for the issue that you had to face during your stay with us. We have taken measures to resolve this issue. We hope you would give us another chance to serve you better next time.

8/10 Good

Sananda

Liked: Staff & service
Nice place to stay for a night
Stayed 1 night in Apr 2024
Response from Raj on May 8, 2024
Hi Sananda, thank you for your positive feedback, we appreciate your response.

10/10 Excellent

Lorna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not hesitate to stay here again! Hanine and Raj at the front desk were both very pleasant and helpful. Hanine went out of his way to make my stay enjoyable. The cleaning staff was also very pleasant and accommodating. The room was immaculately clean. I don't leave reviews very often but, in my opinion, this motel is 5*. Thank you to all the staff!!!
Stayed 2 nights in May 2024
Response from Raj on May 8, 2024
Hi Lorna, we are glad to hear about your experience. Thank you for appreciating our hard-working staff. We would love to see you again!

6/10 Okay

Matt

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Adequate great staff but lots of homeless beggars knocking on doors all night and breaking into cars
Stayed 1 night in Apr 2024
Response from Raj on May 8, 2024
Hi Matt, thank you for sharing your experience with us. We appreciate your feedback, we would certainly take steps to alleviate this issue.

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Raj on May 9, 2024
Hi Ian, we are disheartened to know that we fell short of your expectations. We would strive to provide you better experience next time!

2/10 Terrible

Leanne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the price…even though outdated…no excuse for not being clean….the floor in bathroom ….tile was filthy…took a wet towel..wet it…wiped the floor ..it turned black…then wiped the floor in the room …although no carpet…laminate ….towel was dirty again….then to top it all off dead fleas on my socks which fell on the sheets when I layed on the bed….obviously owners too cheap to pay someone to properly clean a room…or just don’t care.the bed was hard …needed new mattress…bonus …new fridge and microwave…strange little bathroom..sat on toilet…knees hit the tub…
Stayed 2 nights in Apr 2024
Response from Raj on May 7, 2024
Hi Leanne , we are disheartened to know about your experience. We have shared the feedback with housekeeping department, we assure you of a better experience next time. Again, we apologize for the inconvenience.

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Benjamin,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Keirstyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was pretty good but unfortunately there was a very unpleasant and strong fish odour in our entire room our whole stay. We think it originated from the fridge because it was worse when we opened the door. Otherwise we had no issues.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on May 7, 2024
Hi Keirstyn,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excellent

William

Stayed 1 night in Apr 2024
Response from Raj on May 10, 2024
Hi Williams, thank you for 5 star rating. We are glad to know about your experience. We would love to see you again!

8/10 Good

Joe

Stayed 1 night in Apr 2024
Response from Raj on May 8, 2024
Hi Joe, thank you for your positive rating. We appreciate your feedback!

8/10 Good

Christie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Raj on Apr 16, 2024
Hi Christie, thank you for reviewing your stay with us. We appreciate your review

10/10 Excellent

Frank

Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very happy how clean these rooms are!
Stayed 1 night in Apr 2024
Response from Raj on Apr 16, 2024
Hi Joanne, we are delighted to know about your experience. We would love to see you again !

8/10 Good

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 19, 2024
Hi Rachel,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from Raj on Apr 4, 2024
Hi Louis, thank you for appreciating our service, we would love to see you again!

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable
Stayed 1 night in Mar 2024
Response from Raj on Apr 4, 2024
Hi Tammy, we appreciate you reviewing your stay with us. We hope to see you again!

8/10 Good

Christian

Stayed 1 night in Mar 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and the meals at the restaurant were delicious!
Stayed 1 night in Mar 2024
Response from Raj on Mar 27, 2024
Hi Jordan, thank you for reviewing your stay with us. We are happy to know to that you liked our on-site restaurant.

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for a traveler and short stay
Stayed 3 nights in Mar 2024
Response from Raj on Mar 27, 2024
Hi Roland, we are delighted to know about your experience. Thanks for recommending us!

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! Lovely newly finished rooms with super comfortable king sized bed. Nice bar/restaurant atmosphere featuring a local singer. Great service at a great price!
Stayed 1 night in Mar 2024
Response from Raj on Mar 27, 2024
Hi Stephanie, we appreciate your feedback. We are thrilled to know that you enjoyed your stay with us.

10/10 Excellent

nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and quiet
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle place très bon service et la bouffe est excellente
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

William

Travelled with pets
Liked: Cleanliness, staff & service
Very pet friendly, surrounding neighbourhood was great for walking the dog. Staff were very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great spot
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Patricia,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Mary

Stayed 1 night in Mar 2024

2/10 Terrible

Taranjyot

Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Taranjyot,We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

KELLY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave top notch service. Friendly, clean, great value. Would definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Raj on Mar 12, 2024
Hi Kelly, thank you for appreciating our hard-working staff. We love to see these kind of reviews.

10/10 Excellent

Jacques Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming and friendly. Rooms were great , clean and quiet. Only issue was parking was limited due to bar and restaurant
Stayed 1 night in Mar 2024
Response from Raj on Mar 12, 2024
Hi Jacques, thank you for reviewing your stay. We are glad that you loved your stay.

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
It was noisy. The bed and pillow were not very comfortable. The location, shower and price were good
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel! Recommend !
Stayed 1 night in Feb 2024
Response from Raj on Feb 22, 2024
Hi Maria, thank you for recommending us. We appreciate your feedback.

8/10 Good

Ashley

Stayed 1 night in Feb 2024

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Connor,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Javier, Lima

Liked: Property conditions & facilities
Just great
Stayed 1 night in Feb 2024
Response from Raj on Feb 12, 2024
Hi Javier, thank you for reviewing your stay with us.We appreciate your feedback.

8/10 Good

Steve

Liked: Cleanliness, staff & service
There was no coffee maker in the rooms
Stayed 1 night in Feb 2024
Response from Raj on Feb 12, 2024
Hi Steeve, we offer our guests complimentary coffee or tea along with snacks at front desk 24 hours. We apologize for the inconvenience caused.

8/10 Good

Mark

Travelled with partner
Liked: Staff & service, amenities
it was a good experience overall
Stayed 1 night in Feb 2024
Response from Raj on Feb 12, 2024
Hi Mark, we are delighted to know about your experience.We would keep the light on until next time!

8/10 Good

Thanh Huong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good enough with the price
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 6, 2024
Hi Thanh,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and bed was comfy.
Stayed 7 nights in Jan 2024
Response from Raj on Jan 24, 2024
Hi Brenda, we appreciate you taking time to review your stay with us. We appreciate your feedback.

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service
Only yogurt as a gluten free option for breakfast.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Natasha, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 Poor

Lawrence

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The main door was drafty for you can hear and feel the wind coming in. No hooks on the wall to hang coats and shirts. Shower curtain rod was very loose and could fall any time. Baseboards were very dusty. The corners had large cracks in the bathroom.
Stayed 2 nights in Jan 2024
Response from Raj on Jan 16, 2024
Dear Mr. Lawrence, thanks for bringing these concerns into our attention, we would certainly look into this immediately. We appreciate your feedback

8/10 Good

Ron

Liked: Cleanliness, staff & service
quick over night
A very short stay trying to avoid the snow storm
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Decent hotel for the price range, the staff are super nice and friendly, only complaint was there was hairs in the bathtub area, obviously wasn't cleaned properly or at all
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Anthony,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a Pleasant Stay!
Have stayed here before and will definitely return! Rooms are clean & quiet and the staff is excellent. The on site restaurant is awesome. Highly recommend to anyone looking for a comfortable place in a great location! Keep up the great work! Always a pleasure, Thanks!!
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

John

Travelled with pets
Quiet location but walls are thin so sound travels across rooms easily
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spot
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Sonia

Stayed 1 night in Dec 2023