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Reviews of Hôtel du Musée

Hôtel du Musée
11 Rue Trenca, Menton, Alpes-Maritimes

Reviews

5.4
Rating 10 - Excellent. 8 out of 131 reviews" "
Rating 8 - Good. 27 out of 131 reviews" "
Rating 6 - Okay. 39 out of 131 reviews" "
Rating 4 - Poor. 33 out of 131 reviews" "
Rating 2 - Terrible. 24 out of 131 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air con for sure and some amenities and bathroom need some attention
Stayed 1 night in Jun 2019

8/10 Good

Ida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient but deserves the zero rating.
Quaint little Hotel in Menton close to the beach and restaurants. Staff very friendly and helpful. The only let down was the condition and quality of the room and the Hotel generally. Deserves the 0 star rating.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
It looks much better on the pictures. Clean inside the room but not outdide. Location is really good but thr building needs some fixing
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Staff & service
Reasonable room in Menton
Good location and friendly and informative staff. The room was basic but bathroom cramped Value for money was average

2/10 Terrible

Neville

Disliked: Cleanliness, property conditions & facilities, room comfort
A dreadful hotel.
The hotel was sad and basic and should not be recommended other than for the pleasant proprietor. The TV was removed for no apparent reason. Worse than most hostels a huge dissappointment compared with the superb second hotel on our tour, The Club Inn at Nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible staff
Terrible people terrible terrible took money from our credit card without our permission and explanation not answering our calls.

6/10 Okay

Mike, London

Liked: Staff & service
Decent Hotel, Great location
Situated in the heart of Menton, this hotel was perfectly placed for every aspect of the holiday. The beach was a 30 second walk away, the restaurants were all within minutes and shops, cafes and bars all within walking distance. The hotel itself was clean and pleasant and the hotel staff were very friendly and helpful. The room was presentable and reasonably comfortable, albeit a bit small. The bathroom could have been better (the shower was not properly attached and it leaked). Overall, this hotel was excellent value for money.

6/10 Okay

Sarah, North Carolina, USA

Disliked: Property conditions & facilities, room comfort
OK for a budget stay, but not ideal.
We arrived in the afternoon a bit past 3 and found reception closed and the door locked until 5. Not wanting to spend 2 hours outside in the cold with kids and luggage, we asked a couple returning to the hotel to please help us call the number on the door and communicate in French with the person at the end that we'd like to be let in. They did so, and we were told to go up to room 9, where someone came out of another room and wordlessly tossed a key at us, then disappeared again. They seemed rather put out at having their break interrupted. Other than the cold welcome, the stay was OK. Room was cramped, shower caused much condensation on the walls, which made the floors wet, also it was hard to control the temp of the room, but I guess for the price it was tolerable.

8/10 Good

Dmitri

Liked: Cleanliness, staff & service, room comfort
good for the price.
Fantastic location. Very good price. Room very basic but clean. If you want just what you need, a clean bed and a shower, can not go wrong. Just don't expect luxury of any sort. Friendly service.

2/10 Terrible

Realito H. Ruba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thelady in the recepton is so arogant so I change hotel.

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cheap and close to the beach
It has a small room with a very little bathroom, but it's one star! Fairly cheap, very close to the embankment and beach, and lagoon. There is a pay parking close to the hotel. Free wi-fi works only in the reception. Part of rooms has a view to the nearest wall. Others - to the narrow street. Not for family vacations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
It was a nice little place, great location and helpful staff

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, room comfort
Great night's sleep and very comfortable
We arrived by bike and found we could park very close to the hotel in a designated two-wheel parking bay with firm fixings to lock the bike to. A pleasant surprise being in a town centre location. The room was spacious, being a four berth room occupied by the two of us. It'd be a bit cramped with four people in it though. You'd have to be good friends :) The lady on reception was pleasant, polite and helpful when we arrived. Staff were fluent in multiple languages. The room had a few issues; few power sockets (which were falling off the wall and probably not electrically safe), no air conditioning and a broken shower screen and shower head, but they didn't detract from the overall experience. The shower was powerful and effective once in it! We were on the road for two weeks and this was one of our favourite stop overs. A clothes line outside the room window was a welcome addition as we were travelling light by bike and washing clothes en-route. The room was quirky and a little dated, but it was clean and comfortable and allowed us to visit the glamorous French south coast without paying a premium for it. The breakfast was ok, but nothing special and a little over-priced for what it was. The breakfast room itself though was comfortable and with a modern, fresh feel to it. I think when (not if) we visit again we'll get breakfast in town as there are plenty of places to choose from only a short walk away.

8/10 Good

Can, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities
A nice budget place to stay in
It was my family's first trip to France. The Hôtel du Musée was a nice place to stay in. It was well-located, just about 80 meters from the seaside, closed to the walking streets so it was quite convenient for us to walk around. The rooms were clean! The triple room was good enough but the double room was a bit small! The staff were very helpful and friendly!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Billige, saubere Absteige inmitten von Menton!
Das Personal ist unzumutbar!
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

6/10 Okay

Terje

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in May 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la camera era talmente piccola che per far stare il letto vicino al muro dovevo spostare il letto e a quel punto non potevo piu passare per andare verso la finestra
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Ambiente decisamente modesto.... comunque prezzi in linea con le condizioni dell'albergo.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK - hotel economico a Menton - senza grandi pretese - sufficiente
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura vecchia, muri rovinati ed abbastanza poca pulita
Stayed 1 night in Apr 2019

6/10 Okay

PATRICE

Liked: Staff & service
Disliked: Room comfort
hôtel modeste mais idéalement situé
Hôtel modeste mais propre. La chambre est très simple mais suffisante pour une ou 2 nuits. La tv ne fonctionne pas. Le hôtel est idéalement situé au coeur de menton et à 200 m de la mer.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hôtel bien situé dans le vieux Menton à 2 pas de la mer, calme. Chambre au 1er faisant face à un immeuble très proche, donc très sombre et aucune visibilité. Carrelage sol et douche, fêlés. Robinets de douches à l'extérieur de la douche, rideau très long, pas pratique. Cintres rouillés. Tringle rideau de la fenêtre qui ne tient pas et en mauvais état, est tombée lorsque j'ai tiré le rideau. Portant instable, il a failli se renverser. Je n'en ai pas eu besoin en cette saison mais ventilateur rouillé. Très mauvaise réception des chaînes télé, impossible de suivre un programme. Couloir de l'hôtel dans un état déplorable. Lit assez confortable mais draps avec trous. Salle pour le petit déjeuner sans fenêtre, chaises en plastique pas très propres. Très décevant quand on arrive après un long voyage et qu'on veut se poser on a qu'une envie, ressortir.
Stayed 1 night in Apr 2019

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

2/10 Terrible

Jocelyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DECEVANT, A EVITER
Très décevant et indigne de l'image de marque de la ville de Menton (photos à disposition car impossibles à joindre) : - dans le couloir encombré d'une grande planche en bois déposée le long du mur, une vieille moquette rouge toute tachée mène à la chambre, - la poignée de la porte de la salle de bains est cassée, la barre porte serviettes n'est pas fixée, l'entourage du bac à douche que nous n'avons pas osé utiliser est tout moisi et écaillé, 2 portes de la douche ont été remplacées par un rideau rouge en vulgaire tissu tout froissé, - dans la chambre quadruple à 110€, pas une seule chaise à disposition pour poser nos affaires, une petite table aux bords dépeints sur laquelle repose une petite télé en remplacement de celle fixée au mur qui ne fonctionne plus, un mur blanc auréolé de jaune, une fenêtre qui donne sur un toit en tôle encombré de bouts de bois cassés. De plus, de retour du corso nocturne le 21 février 2019, nous étions attendus ainsi que d'autres occupants par la dame qui nous avaient accueillis à notre arrivée et qui nous a fermement demandé de nous secouer pour éviter les confettis dans la chambre Conclusion : Seul point positif : l'emplacement de cet établissement
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Das einzige was an dem Hotel als gut zu bezeichnen ist, ist die Lage und dass, das Personal relativ freundlich war. Ansonsten ist das Zimmer voller Schmutz und Schimmel, die Schranktür hat gefehlt so wie der Toilettendeckel und das Zimmer an sich war so klein, dass man sich kaum bewegen konnte. In der Dusche hatte man kaum Platz und konnte sich nur mangelhaft bewegen(Die Badezimmertür konnte man nicht mal ganz öffnen). Außerdem ist zu betonen, dass ein undichtes Wasserrohr im Badezimmer mit aufgewickelten Handtüchern abgedichtet wurde! Auch gibt es keine richtige Rezeption und keinen seperaten Bereich zum frühstücken. Dieser ist im gleichem Raum wie die "Rezeption", welche nur ein Tisch mitten im Keller ist. Das Frühstück isst man dann unten im Keller, in dem sich nicht mal ein Fenster befindet und für diesen Preis ist das viel zu überteuert!! Im großen und ganzen, ist das Hotel NICHT weiter zu empfehlen!
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacanza a Menton
Unica nota positiva, la posizione centralissima. Per il resto da dimenticare seppur il personale gradevole.
Stayed 5 nights in Aug 2018

6/10 Okay

Verified traveller

gutes Stadthotel
Preis Leistung okay für ein Stadthotel mit der tollen Lage
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le stanze non sono come nelle foto
Stanza # 1 non la trovi ne anche nelle FAVELAS del brasile
Stayed 1 night in Aug 2018

2/10 Terrible

Roby, Torino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo orribile a due passi dal mare
L'unica cosa ottima e la posizione a due passi dal mare il resto è sicuramente da rivedere (orribile)
Stayed 1 night in Aug 2018

2/10 Terrible

Elisabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel décevant...
Chambre peu propre, petite( un réduit !)Le rideau est utilisé comme rideau de douche ! Ce n’est pas un hôtel. J’ai des photos si vous voulez !
Stayed 1 night in Jul 2018

4/10 Poor

Melissa, chieri

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Posizione strategica
L'hotel si trova a due passi da tutto: mare, museo, lungomare, vie principali, mc donald's, ottimi ristoranti e bar, etc etc ma la struttura avrebbe bisogno di ristrutturazione e maggiore cura. Le camere sono claustrofobiche, dimensioni piccole e poco aerate. Buono come hotel per brevi soste. La colazione e' ottima, ricca e fresca. Il personale e' cortese e disponibile (parlano solo francese e inglese).
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
エアコンはなし、冷蔵庫はなし、机はなし、インターネットは遅い、部屋は狭いしきれいでない、朝食は簡素（パンとコーヒーのみ）。 良い点は…？ 　　　　 オーナーは気さくな点は評価できる。 　　　　 同じ料金なら、他を探せる。 マントン駅から徒歩１５～２０分。
Stayed 5 nights in Jun 2018

6/10 Okay

Denis et Françoise

sur hotels.com le prix du parking n'est pas correct vous dit 8€ la réalité est 9.50€ ne restez derriere vos ordinateurs merci
Stayed 5 nights in Jun 2018

6/10 Okay

Fram

Liked: Room comfort
Disliked: Property conditions & facilities
Hotel très bien situé, quartier calme Literie tout à fait correcte Espaces communs exigus, encombrés et vétustes Dommage, ce lieu pourrait etre beaucoup plus agréable et accueillant pour donner envie d'y retourner
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel a pochi passi dal mare ... da ristrutturare
Avevmo necessità di un hotel comodo e a poco prezzo.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SONO ANDATO VIA SUBITO DOPO AVER VISTO LA CAMERA E
SONO MERAVIGLIATO CHE PERMETTANO DI TENERE APERTO UN TUGULIO DEL GENERE
Stayed 2 nights in Mar 2018

4/10 Poor

jacqueline, paris

Disliked: Cleanliness, property conditions & facilities, room comfort
une étoile perdue
les chambres étaient juste balayées. peu d'eau chaude. lit refait par nos soins. rapport qualité prix très deficiant
Stayed 5 nights in Feb 2018

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sconsiglio il soggiorno presso questo hotel, se cosi' si puo' chiamare, solo la posizione e' invidiabile, per il resto e' da dimenticare
Stayed 2 nights in Dec 2017

4/10 Poor

chiara, treviso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
in pieno centro, ma bu sogha adattarsi
a due passi dal mare, praticamente sulla strada pedonale: la posizione è ottima. bisogna avere però spirito di adattamento. la nostra camera si raggiungeva attraverso uno stretto corridoio con la moquette tutta macchiata. era una quadrupla minuscola, con un bagno piccolissimo, senza una mensola. non c'erano né sapone (solo bagnoschiuma), né asciugamani da viso e la sensazione non era di gran pulizia. si salva la colazione, ma a quel punto avevamo solo voglia di andarcene...
Stayed 1 night in Aug 2017

8/10 Good

nelcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Jacques

Disliked: Staff & service, property conditions & facilities, room comfort
Pas de papier wc chambre pas prête à notre arrivée 15h30 une serviette pour de personnes