Search Resort Hotels in Mobile from CA $299

"We came in and dropped our luggage off. The person at front desk barely spoke to us, but did let us leave our luggage behind front desk. We came back to check in (at check in time) and the ft desk said he would have to call and see if our room was ready. After a few minutes said was ok to go to room. Told us where stairs were. Elevator was advertised, but must have been broken. We asked for help to get luggage up stairs and he helped us. The maid was not finished with our room, so she came in and vacuumed. Brought us towels, but said washcloths and hand towels were jn dryer. She would bring them when they were ready. They never were brought to room. We couldnt call front desk as there isnt a phone in the room. So had to go find someone to get them. No one at ft desk. A what appeared to be a maintenance man helped us. The morning we left went downstairs to try and get help with luggage. No one at front desk. Had to struggle with the luggage ourself. Was steep staircase with skinny stairs and a curve at top. It was not easy. Three minutes after check out deadline two people miraculously appeared at front desk. There was a bowl to put your key in. No offer for a receipt or anything else. No kleenex in room, no trash can in bathroom. The two of us together couldn't open the window necessary to get out to advertised balcony. All in all horrible experience. "

"Easy place to stay. Our person at the registration desk needs to learn to be friendly. The lady stocking the breakfast was super nice and worked harder than anyone. Room was fine. "

"Clean room, spacious, good breakfast, very comfortable stay. Would definitely book again. "

"Everything was amazing thanks to Mrs.Mary "

"Reservation were canceled by the hotel staff. I called and confirmed that I still had reservations and were told yes but upon arrival they had canceled all reservations due to over booking. I did not receive a call or email informing me of the cancellation."

"Everything was great "

"Good "

"Clean nice room. Good staff. No issues"

"The best thing was the dining & bar , the food was delicious & the staff was amazing.The room was horrible, stains on the furniture. The shower head was falling down.The shower needed replacing,old & full of rust. Room smelled sour and Full of mold when we walked in.Floors looked like their never been mopped or swept.Never would I ever book this hotel again."