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Reviews of Somerset Mirissa

3 out of 5
Somerset Mirissa
Bandaramulla, Mirissa

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 16 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cedric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There are 3 hotels in the Somerset group. This is away from the beach. Its up a very steep narrow concrete road. Its dark in the night and only 1 vehicle can go up or down this dark narrow road. The hotel staff are really nice. The rooms are a bit dated. The breakfast buffet was a joke as compared to hotels we have stayed in colombo. There was no buffet. Just a plate of fruit and eggs if you asked. Better stay is closer to the beach and somerset has a hotel right on tne beach
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff! breakfast was free and good. Pool nice. Air con in room was a bit noisy. Walk up the hill to the hotel.
Stayed 5 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Its ok!!!!
Not worth what we paid for tbh! No wifi in the room, weak wifi in the lobby. Staff were nice and polite; decent breakfast- not too many choices. Rooms could have been slightly bigger- has all the basic items. The hotel looks fancy from the outside with the pool but thats about it.
Stayed 3 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Staff & service
Nice modern hotel in Mirissa.. beautiful pool and only a short walk to the beach
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
We had s really large room and en-suite with a great view. Breakfast was good and all staff very polite and friendly. It would have been good to have rails for hanging towels and the towels were a bit tatty.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool is great, lounge chair area is rather small but it was never full of people we were always able to get a sunbed. We stayed 6 nights, the staff were all very helpful with questions. They say breakfast is at 730am, but that really means 8am. Breakfast was nice, freshly cooked eggs every morning. Location was great, slightly away from the hustle and bustle of the main road so its nice and quiet and relaxing, but only a 2-5 minutes walk to beach and main area, restaurants etc. Would be nice if you got some hand towels in the bathroom. Overall, happy with our stay!
Stayed 6 nights in Jan 2019

8/10 Good

joaquin

Somerset is a wonderful hotel although staff could be better. The recepcionist was very nice until suddenly he wasnt, and a conversation about tuktuk prices turned very hostile and uncomfortable. Breakfast was dissapointing and wifi simply did not work. Thus, value for money is not so good. Still, the pool rooms anf bathroom were all amazing.
Stayed 3 nights in Nov 2018

6/10 Okay

L, London

Liked: Cleanliness, property conditions & facilities
Room for improvement
+New contemporary, sleek, hotel with fresh feel. +Nice pool with scenic view. +good location for food and the beach - Everywhere is a close walk or a short tuk-tuk ride away. +breakfast was fine (and they provided a takeaway breakfast when we went for our early safari) -2 single beds pushed together rather than a double bed -hoteliers seemed to lack experience - it's a newly built place but, ‘adequate’ rather than 'good’ customer-service is my take-away feeling. -room not airtight. Many bugs, including mosquitoes, made it into the room on 3 out 4 nights (climbing on us when we were in bed) although we were careful not to leave the room quickly and not leave the balcony doors open. -wi-fi frustratingly weak/slow sometimes. -random playing of loud music by hotel staff info evening, even when all guests had retired to their rooms -although stated as being included in room, there is no bottled water -there were numerous blackouts at the hotel that lasted 5 seconds during our stay. Something must be wrong with the electricity set up.
Stayed 4 nights in Mar 2018

8/10 Good

Althea, Colombo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and welcoming
Stayed for a night when attending a Wedding at another location in Mirissa. Reception staff were welcoming and kept in touch as we couldn't find the hotel easily. Made a good recommendation for getting to and from the wedding. Fresh woodapple drink on arrival with a good variety of fresh fruit for breakfast to include freshly squeezed passionfruit juice.
Stayed 1 night in Jan 2018

10/10 Excellent

Fernandez, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money!
My friend and I stayed at Somerset for 3 nights. Our room was on the first floor, overlooking the pool, which we absolutely loved. We could reach the (infinity) pool through our balcony (a simple climb over the wooden railing, hehe). As expected of a new hotel, the room condition was good - very, very clean and lovely interiors. The bedding, matress and pillows were super comfy. Of course, it also meant that a few essentials, like the vanity kit, coffee maker, mini bar, were missing. I am sure the management would fix this in the coming weeks. The hotel is not exactly close to the beach and restaurants, nor is it far. It is situated uphill, so you will have to walk about 5-15 minutes to reach the beach and popular restaurants. Tuk tuk is an option, but may not be easily available at certain times due to the hotel's location. We managed to get a regular tuk-tuk driver who lived just a min away from the hotel. Perhaps the hotel could look into getting a tuk-tuk for its guests just for short commutes. The breakfast was basic yet acceptable. We also tried their dinner (we chose to have Western) and it did not disappoint. A bit pricey though. The staff was very courteous and helpful. They arranged a car for our trip to Ella at a very reasonable rate. Having stayed at a few hotels during our trip, I would say Somerset is well worth the money spent.
Stayed 3 nights in Nov 2017

10/10 Excellent

Reto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

John-Erick

Liked: Staff & service
Disliked: Property conditions & facilities
Rum i källaren
Vi fick bo i ett rum som inte kändes färdigt i källaren. Betalade ganska mycket för våra 7 nätter på hotellet så blev besvikna på standarden på rummet vi fick. Frukosten var okej men absolut inte den bästa på Sri Lanka.
Stayed 7 nights in Dec 2018

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Climbing the hill
Somerset hotel is situated on top of a hill, so you might want take it under consideration if you have trouble moving. The hotel itself was really nice and have beautiful view to the jungle behind it. Staff is really friendly and helpful. Beach is pretty close by, 5-10min by foot. WiFi was bad and restaurant only served breakfast so you do have to get out pretty often.
Stayed 4 nights in Dec 2018

8/10 Good

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes&ruhiges Hotel, sehr freundlichem Personal
Schönes Hotel mit wenigen Zimmern. Es liegt ein wenig abseits vom Strand und Hauptstraße, daher ist es schön ruhig und man hört kein gehupe. Es gibt auch Affen und viele Vögel in der Umgebung. Der Pool war sauber und man hat eine schöne Aussicht. Insgesamt eine nette Atmosphäre mit sehr freundlichem und hilfsbereiten Personal. Vor dem Hotel wartet auch meistens ein Tuk Tuk was zu normalen Preisen fährt. Zu Fuß läuft man ca. 5 Minuten den Berg runter. Ist aber nicht schlimm. Definitiv empfehlenswert.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt och lugnt hotell
Trevligt, fräscht och nytt hotell. Nära beachen men lugnt och lite avsides ändå. Skön infinity-pool med utsikt över djungel. Hjälpsam trevlig personal. Enklare men god frukostbuffe som varierades lute varje dag.

6/10 Okay

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities
Moyen
Bel hotel belle vue mais mal conçu : pas de frigo et mauvais signal wi fi. Petit dejeuner et piscine agreables.
Stayed 1 night in Feb 2018

8/10 Good

Martin, Hengelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed hotel met een waanzinnig mooi uitzicht
Goed hotel met een mooi uitzicht over de jungle.locatie is heerlijk rustig en vlakbij het strand +/- 500 meter. Aan het zwembad staan weinig bedjes en als gasten dan weggaan en de handdoeken laten liggen.... Hier moet het personeel iets aan doen.
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The room is good - spacious and clean - except that we were arranged to stay in a room on the ground floor. Would have requested for rooms upstairs for a better view. Staffs were polite - despite service was quite slow.
Stayed 2 nights in Dec 2017

8/10 Good

pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura immersa nel verde Bella piscina e personale gentile
Stayed 3 nights in Dec 2017

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un stop reposant
Parfait pour se poser , hotel de 12 chambres à dimension humaine , au calme . La piscine avec vue sur les cocotiers au top . Service parfait
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel, in a quiet area. The pool is great!
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues Hotel mit gutem Service.
Wir hatten ein tolles Zimmer mit wunderschöner Aussicht und waren sehr zufrieden mit dem Service und Komfort.
Stayed 3 nights in Nov 2017
Response from Charith Kawshal on Nov 25, 2017
Dear Valued Guest, Thank you for your review and hope you enjoyed your stay, Look forward to hosting you as a vip guest next time, Best Regards, Charith Kawshal.