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"It was awesome! Communication was always quick and friendly. Easy to understand instructions and expectations. The house was as described with plenty of room. Internet worked great. Everything was new and updated and in proper working order. Overall just a fantastic house. And the dock...goodness...it's worth it just for the dock!!! We had a blast."

"First and foremost, the home is absolutely beautiful. The lake views were breathtaking, and the serene setting created the perfect backdrop for quality time with our family. We shared many unforgettable moments here, and it’s definitely a place we would consider returning to.That said, there were a few maintenance and upkeep issues that arose during our stay—from minor repair needs like broken furniture and game room equipment, to a plumbing issue that proved inconvenient. While these problems did add some frustration, we appreciated that the property manager was responsive in many cases and sent staff out when requested.In the end, the beauty of the home, the peaceful atmosphere, and the quality time we shared far outweighed the hiccups. With some attention to the concerns noted, this property has the potential to deliver a truly flawless experience. We look forward to seeing improvements on a future visit."

"I love this hotel. I stayed for 4 days and it was great. The front desk staff was great. The kitchen staff was great. The items they had for breakfast every day was amazing. The only problem I had was the the house keeping staff never cleaned or did anything in my room at all. I even told the front desk and they told them to clean my room and they still didn’t do it. I had to go get fresh towels daily from the front desk staff. The day that I was leaving they came to clean my room and it seemed like they had an attitude about it. That is my only complaint about this property. "

"This hotel hits it out of the park every time. I have been going here for years, I always have a great service experience, the hotel is always maintained well, the location is phenomenal, and the parking deck is so convenient! Such a great value too!"

"Great stay "

"The hotel does not look like it’s in the best part of town, but the interior is really great and the bed was very comfortable. "

"This is one of our favorite places to stay, and plan on staying here each time we are in the Richmond area."

"Nice"

"The property was very spacious with plenty of room to spread out. The kids stayed mainly in the basement playing games and watching movie. The water at the dock is only 3 feet deep and a slip was not offered. It worked for us but a larger boat will need somewhere else to dock. The kayaks and paddle boards were a huge hit with the kids. The water was extrememly warm, apparently due to the proximity of the nuclear power plant. There is no water access to the public side of the lake. Our side had much less boat traffic, a definite plus. "