Business Apartment, 1 Bedroom | In-room dining
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Reviews of Old Town Milano Altido

Old Town Milano Altido
Via Santa Marta 21, Milan

Reviews

5.4
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

Erik

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The positive reviews are misleading. This apartment is old and tired. The cold water was turned off during our stay, so the toilet and shower did not work. The electricity was turned off (but later turned on), so the lights, AC, Wifi did not work. We emailed the agency, but no response.
Stayed 2 nights in Jun 2023

2/10 Terrible

Kelly, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This was...an experience. The room was by far the worst room I’ve ever stayed in. We stayed in the apartment on the top floor which is quite challenging when you’re travelling with a baby and two seniors. You have to lug everything up the steep, crooked stairs yourself. There is no lift. Our room had fuzz balls on the floor, stained chairs, and a couch (that’s missing the fabric on half of it by the way) that very well could have been from Good Will. It smelled, and was VERY run down and poorly taken care of. To top it off, when I went to brush my teeth in the morning, my toothbrush that I had left in the bathroom overnight, had little black BUGS on it. Oh, and the bathroom looks like you could very well catch an STD from it. The vanity wasn’t even fully intact! Overall, this was...an experience. On the plus side, the location was very central to the Duomo, and the communication was good. They just need to give this property a MAJOR makeover. Or maybe a bulldozer. One of the two.
Stayed 2 nights in Jun 2018

2/10 Terrible

Manal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never to recommend
It turned out to be a very expensive stay I surely didn’t pay for quality 15 euros per person for cleaning for less than 24 hours is a complete rip off A hotel is a far better choice

6/10 Okay

Aby, Dubai

Disliked: Cleanliness, staff & service
Mixed stay
We fixed a time with the number given on the hotel site for our arrival. no one was available and we had to wait for 1 and a half hour for someone to arrive. the apartmrnt is located on the 3rd floor and has no lift as mentioned in the facilities of the unit. we had to carry the suitcase kids and stroller all by ourselves and for the next 3 days we did this exercise.the unit was clean and well equipped however all proud had insect bites as the unit did not have a pest control from long. We were charged 15 euros per person for the stay for the cleaning and this does not appear while the booking is being done and shows only after the booking has been confirmed. wi-fi was one of the best.
Stayed 3 nights in Aug 2017

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness
Sucio mal estado
El lugar en muy mal estado, descuidado, sucio, el sofá terrible, la cerradura principal pésima, la regadera pésima
Stayed 3 nights in Oct 2022
Response from ALTIDO Team on Nov 25, 2022
Hello Adriana,Thank you for your reviewing your recent stay with us on Hotels.com.We're sorry to hear we've not met or exceeded your expectations throughout your stay with us.Moreover, it's disappointing for us to know that you haven't had a lifetime experience at the property of your choice.Nonetheless, we believe that reviews, good and bad, help us improve our services. As much as we strive for excellence in everything we do, now and then, things don't go as anticipated and we're sorry about that.Last but not least, please know that all of your feedback is always relayed to the respective teams who are always keen on discovering new opportunities for continuous improvement.Once again, thank you for your review, and best wishes from all of us at ALTIDO.Best regards,ALTIDO Team

6/10 Okay

Vaja

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2019

4/10 Poor

Hector

Liked: Cleanliness
Disliked: Room comfort
Mai ritornero
Stayed 3 nights in May 2019

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, room comfort
Very clean apartment, good location, old building..
Stayed 2 nights in Jan 2019

8/10 Good

diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável.
Apesar de ter ocorrido um mal entendido no nosso check-in de encontrar o apartamento sujo, pouco tempo depois foram realizar a higienização. O que achamos ruim foi que o quarto fica no 3° andar e não tem elevador. No mais apartamento é muito aconchegante.
Stayed 1 night in Jan 2019

6/10 Okay

HASSEN, Guatemala

Disliked: Staff & service, room comfort
Muy mala atención
Sin agua caliente y muy mal ubicado y cobros extras exagerados
Stayed 1 night in Apr 2018

8/10 Good

Elvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Jo, Les Lilas

Disliked: Staff & service, property conditions & facilities
très décevant
3e étage sans ascenseur... mais pas indiqué dans l'annonce ! Odeur de cave... moisi dans la douche (inconfortable et toute petite) Serrure très capricieuse (sketch de 10 mn à chaque départ pour réussir à fermer la porte !) Climatisation hors service (réversible donc chauffage impossible) Mobilier non conforme aux photos (horribles fauteuils en tissu à rayures) Bref : présenté comme design/branché mais vétuste et humide ! Seul point fort : l'emplacement parfait pour rayonner dans le centre.
Stayed 5 nights in Oct 2017

10/10 Excellent

Norabel

Liked: Cleanliness, staff & service, room comfort
Bonito departamento y muy bien ubicado
El lugar muy bien me encanto, solo que no informan qué hay que subir 5 pisos ya que no tiene elevador, y también me pidieron 100 € de garantía al hacer el check in y que me devolverían, pero hasta este momento no recibo nada
Stayed 2 nights in Jun 2017