Dear Susan,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. We are thrilled to read that you enjoyed our buffet breakfast with a wide selection of food to choose from including à la carte options.I apologize if we didn't meet your expectations in our Tailors restaurant and I will share your feedback with our F&B Manager to further investigate on the raised issue.Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Susan,Thank you for taking the time to leave your kind review after your recent stay in NH Collection Milano City Life.I am pleased to read that you had a pleasant stay with us and that you enjoyed our convenient location since we are located in City Life district, a new residential area that undergone a quick development and nearby downtown Milano. I am glad you enjoyed our buffet breakfast with a wide variety of food to choose from including a la carte options and the staff you had the opportunity to meet during your stay. I apologize if the restaurant didn't meet your expectations and I will share your feedback to our F&B Manager to further investigate the pointed episode and improve the service offered to our valued guests.I am also sorry if you felt a lack in details from the Housekeeping department and I will personally check to prevent this situation again in the future.I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Moreover, we have noted your kind suggestions and improvement points and would like to thank you for sharing your opinion with us as it helps us to monitor the level of services offered.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Wong,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.I apologize if the wifi connection didn't meet your expectations, but at the same time, I inform you that our Front Desk is always available to assist our valued guests to provide a great NH Collection Experience.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Claire,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you enjoyed the Duplex Suite with terrace and the private plunge pool for your outmost comfort.I will share your feedback with all the departments as we strive to create memorable experiences to our valued guests.I also took good note of your feeling towards our breakfast as we always look for opportunities to improve.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Jonathan, On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.I am pleased to read that you had an enjoyable experience and appreciated the pool area along with the rooftop bar.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Ivelisse,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Sanjay,Thank you for taking the time to leave your review after your recent stay in NH Collection Milano City Life.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Taimur, We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you felt well-looked after, and I inform you that we are located in City Life district, a new residential area of Milano with many facilities such as parks, a shopping mall, restaurants and you can easily reach downtown Milano either by taxi or public transportation.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Isam,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.We are glad you rated your visit in our brand new property with the top score!We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Deborah,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Neeraj,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.I am especially pleased that you felt well-looked after, and you also enjoyed the cleanliness of our brand new property and the friendliness of the staff you had the opportunity to meet during your stay in our venue.I will personally share your feedback with our F&B department regarding the food options to further improve our service.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Annette,Thank you for taking the time to leave your review after your recent stay in NH Collection Milano City Life.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. We are delighted to read that you had a pleasant stay with us rating it with the top score!Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Yamila,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. We are delighted to read that your expectation was up to expectation rating it with the top score.Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Mario,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, rating it with the top score as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future to live an even more memorable stay with us!Kind Regards,Riccardo BombaciGeneral Manager

Dear Rozerin,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us..We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our valued guests. We duly noted every aspect that will enhance your future stays, and we are truly looking forward to welcoming you back in the future.Kind Regards,

Dear guest,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,

Dear Mr. Lowe,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directly.Sincerely,

Dear Mr. Seidel,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us..We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our valued guests. We duly noted every aspect that will enhance your future stays, and we are truly looking forward to welcoming you back in the future.

Dear Mr. Shahkarami,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,

Dear Mr. Karam, Thank you for taking the time to leave your review.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind regards,

Dear William,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.Once again, thank you and we look forward to welcoming you in a near future.

Dear Mrs. Høiesen,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.We look forward to having you with us again in the near future to make your experience even more memorable.Kind regards,

Dear Mrs. Bocian,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your recent visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directly.Sincerely,

Dear Praneet,Thank you for taking the time to leave your kind review after your recent stay in NH Collection Milano City Life.I am pleased to read that you had a super stay with us rating it with the top score as our main priority and effort is guests satisfaction and comfort.I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Justin,Thank you for taking the time to review your recent stay with us.It's very disheartening to read that you were not satisfied with your recent stay and that we were not able to exceed your expectations on this occasion.It would be really helpful if you could share further details in order to investigate on your stay in order to prevent this situation to occur again in the future.Thank you once again for taking the time to leave such important feedback and I really hope you will give us an opportunity to welcome you back for a vastly improved experience. Kind regards,Riccardo BombaciGeneral Manager

Dear Maurizio,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. We are pleased to read that you enjoyed your stay rating it with the top score!We are truly looking forward to welcoming you back in a near future.Kind Regards,Riccardo Bombaci General Manager

Dear J,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Akiko,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations rating it with the top score as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in the future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Marianne,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. Regarding your location, I am glad to inform you that we are in City Life district, a new residential area of Milano with a shopping mall, a park, restaurants, many facilities and public transportation and you can easily reach downtown Milano either by taxi or by underground.We are truly looking forward to welcoming you back in the future to live a new unforgettable NH Collection experience.Kind Regards,Riccardo Bombaci General Manager

Dear David,Thank you for taking the time to leave your kind review.I am delighted to read that you had a pleasant stay with us and that you enjoyed our staff, food and drinks, our pool located on the 13th floor with a stunning view over downtown Milano and convenient location. I will certainly share your kind words with all the departments as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Monika,Thank you for staying with us at the NH Collection Milano CityLife during your trip to Milano.We are pleased to read that you had a good experience in our brand new property rating it with the top score.Once again, thank you for staying with us and we look forward welcoming you in a near future to live a new NH Collection unforgettable experience. In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Kim Aleksander,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, as we constantly strive to create memorable moments for our valued guests. We are truly looking forward to welcoming you back in a near future.Kind Regards,Riccardo Bombaci

Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your recent experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Alejandro,It's very disheartening to read that you were not satisfied with your recent stay at NH Collection Milano CityLife. I assure you that our top priority and main effort is guests satisfaction and we further investigated on the pointed out issue to prevent in occurring again in the future. Thank you once again for taking the time to leave such important feedback and I really hope you will give us an opportunity to welcome you back for a vastly improved experience. Kind Regards,Riccardo Bombaci General Manager

Dear Linford,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your recent stay with us.We are delighted to learn that your experience was up to your expectations, especially the attentive service delivered by our Team, as we constantly strive to create memorable moments for our valued guests. We thank you for rating your stay with the top score evaluating the design and cleanliness of our brand new property.We look forward welcoming you in a near future to live a new NH Collection memorable experience.Kind Regards,Riccardo Bombaci General Manager

Dear Alexander,Thank you for taking the time to leave your review after your stay in NH Collection Milano City Life.The kind scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Jeeven,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your visit. The scores you have provided in the various areas are very important to us, as it helps us to monitor and further improve the level of our products and services offered to you. Your feedback is really important to further improve our service and I assure you that the pointed out episode has been an isolated one since our top priority is guest's satisfaction and comfort. Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Daniel,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo Bombaci General Manager

Dear Stephanie,Thank you for taking the time to leave your review after your stay in NH Collection Milano City Life.We are glad you had a pleasant stay with us rating it with a high score. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Joe,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your visit. We are pleased to read that you enjoyed your overall stay with us rating it with the top score.Once again, thank you for staying with us, I do hope to host you again in a near future to live a new NH Collection unforgettable experience.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Laure, Thank you for sharing your comments regarding your experience at NH Collection Milano CityLife.First of all, I apologize if your stay was not up to expectations since our priority and main effort is guest's comfort and satisfaction. Our buffet breakfast is served on weekdays from 7 to 10, on Saturday until 11 and on Sunday until 12 and there is a wide variety of food to choose from including à la carte options to meet each guest's taste.Our outdoor pool is open from 8 am to 7 pm to our guests and until midnight our rooftop bar, but it may occur some private events taking place in the pool area, for that reason we inform our valued guests of an earlier closure.I suggest you to book for your next stay a Duplex Suite featured on two levels to have more space and comfort.I am glad you enjoyed our location, since we are located in City Life district, a new residential area of Milano with a shopping mall, parks, restaurants and facilities.Please rest assured that I have shared your feedback with all the departments, as we always look for opportunities to improve. We truly hope to have the opportunity to welcome you back very soon.Sincerely,Riccardo BombaciGeneral Manager

Dear George,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We are glad you enjoyed our location since we are located in City Life district, a modern and futurist area of Milano that is growing rapidly towards the future with a shopping mall, parks, restaurants, facilities and public transportation.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Jesper,We are truly heartened to receive your generous review of NH Collection CityLife and would like to thank you for letting us know how much you enjoyed your stay with us.We look forward to having you with us again in the near future to make your experience even more memorable.Kind Regards,Riccardo BombaciGeneral Manager

Dear Bitten,Thank you for taking the time to leave your review.We are glad you had a pleasant stay in our brand new property as we constantly strive to create memorable moments for our valued guests. It is particularly warming to receive such a positive valuation and I will certainly share your feedback with the hotel team who will be encouraged by your positive scores. Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Emmanuel,Thank you for taking the time to leave your kind review.I am pleased to read that you had a pleasant stay with us and you enjoyed your overall experience in our brand new property rating it with the top score. I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Ratana,Thank you for staying with us at the NH Collection Milano CityLife and also for taking the time to review your visit. We are pleased you had a memorable stay with us rating it with the top score!Once again, thank you for staying with us. I do hope that you will allow us the opportunity to welcome you back in the future.In the meantime, if there is anything else I can assist with, please do not hesitate to contact me directlySincerely,Riccardo BombaciGeneral Manager

Dear Carla,On behalf of the entire NH Collection CityLife Team, we wish to thank you for sharing your feedback on your stay with us.We are delighted to learn that your experience was up to your expectations, and I am pleased you and your family had a memorable stay with us rating it with the top score as we constantly strive to create unforgettable moments for our valued guests. We are truly looking forward to welcoming you back in the future.Kind Regards,Riccardo BombaciGeneral Manager

Dear Kelly,On behalf of the entire hotel team, I want to thank you for sharing your comments regarding your experience at NH Collection Milano CityLife.It is always encouraging to hear positive feedback and contributing to deliver a great guest experience.I will certainly share your feedback with the hotel team who will be encouraged by your positive scores.We hope to have the opportunity to welcome you back very soon, in the meantime myself and the entire team remain at full disposal.Sincerely,Riccardo BombaciGeneral Manager

Dear Alex,Thank you for taking the time to leave your kind review.I am pleased to read that you had a pleasant stay with us rating it with the top score.I will certainly share your kind words with the entire staff as they will be encouraged by your positive words.Once again, thank you and we look forward to welcoming you in a near future.Kind Regards,Riccardo BombaciGeneral Manager