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Unfortunately, there was no hot water at the hotel. It was quite challenging to take a shower.
Fortunately, the staff was extremely understanding and compensate it with a discount.
Gentile Marco, Grazie per aver recensito il nostro Hotel. Ci fa molto piacere che si è trovato bene con noi e speriamo di poterla ospitare nuovamente in iH Hotels Watt 13. Cordialmente
Dear Emma,
Thank you for sharing your review.
We don't have a restaurant inside our Hotel, but there are several possibilities to eat something good in our neighborhood. We are also happy to read your appreciation about our breakfast, and we hope to welcome you again to our Hotel.
Best regards
First time to use this hotel, we travel regularly to Milan, and we will rerurn to this great hotwl.
Timothy
Stayed 1 night in Nov 2019
Response from Andrea - Front Office on Dec 1, 2019
Dear Timothy,
Thank you for sharing your nice review.
It's a pleasure to read your comments, and we really hope to welcome you again in our Hotel!
Best regards
The room was clean and all the guys in the hotel were very kind. The position of the hotel is a little far from the city center, but it is easy to go to the city center.
SUNGHO
Stayed 1 night in Aug 2019
Response from Andrea - Front Office on Aug 15, 2019
Dear Sungho,
Thank you for sharing your kind review.
It's a pleasure to read your appreciation about our staff and rooms' cleanliness.
We hope to welcome you again in our Hotel!
Best regards
Staff is extremely nice. Property is very outdated, not even coffee in the room.
JB
Stayed 1 night in Jul 2019
Response from Andrea on Jul 31, 2019
Dear JB,
Thank you for sharing your review.
We are happy to read that you had a warm welcome from our staff.
There are coffee machines in our superior rooms, next time ask for an upgrade end if there is availability, we will glad to satisfy your needs.
Best regards
Nice modern hotel. Good breakfast. Short walk to the tram into Duomo. Just what we wanted. Highly recommended.
Simon
Stayed 3 nights in Jun 2019
Response from Andrea - Front Office on Jun 19, 2019
Dear Simon,
Thank you for sharing your kind review.
We are very pleased to read your appreciations about our Hotel and we hope to welcome you again in our Hotel!
Best regards
Dear Guest,
Thank you for sharing your kind review!
We are pleased to read that you enjoyed your stay in our Hotel and we hope to welcome you again!
Best regards
8/10 Good
Verified traveller
Apr 15, 2019
Liked: Cleanliness, staff & service
Verified traveller
Stayed 8 nights in Apr 2019
Response from Andrea - Front Office on Apr 15, 2019
Dear Guest,
Thank you for your kind review.
We hope to welcome you again soon!
Best regards
This property was very nice although a bit off the beaten path but very easily accessible by bus and train. The bed was very comfortable and the staff was very kind.
Verified traveller
Stayed 1 night in Mar 2019
Response from Andrea - Front Office on Mar 31, 2019
Dear Guest,
Thank you for sharing your kind review.
We are very happy to read your nice opinions about our Hotel. As you said, we aren't exactly in the city center, but it's very easy to reach us with public transport or by taxi.
We hope to welcome you again in our Hotel
Best regards
Great hotel which was round the corner from our event, so incredibly convenient. The staff was very helpful and the room was clean and tidy.
Alison
Stayed 1 night in Mar 2019
Response from Andrea - Front Office on Mar 28, 2019
Dear Alison,
Thank you for sharing your kind review.
We are really happy that you enjoyed your stay in our Hotel, we hope to welcome you to our structure soon!
Best regards
8/10 Good
Verified traveller
Mar 10, 2019
Verified traveller
Stayed 3 nights in Feb 2019
Response from Andrea - Front Office on Apr 1, 2019
Dear Guest,
Thank you for sharing your review.
Best regards
Only thing I was displeased with is my perfume was stolen ... I left it out on counter so my fault I shouldn’t have trusted it.
Kirsten
Stayed 3 nights in Feb 2019
Response from Andrea - Front Office on Mar 12, 2019
Dear Ms. Kristen,
Thank you for sharing your review.
We didn't receive any notification in our reception.
Next time just came to our reception and we will do anything to solve your problem
Best regards
A great little business hotel. The rooms are small, but with very comfortable beds and the individual balcony area is a nice touch. Not many people were staying here when I visited, so it seemed very empty, but the happy hour at the bar with a free buffet of Italian snacks was very welcome. Good wifi, speedy check in and helpful staff.
SARAH
Stayed 1 night in Feb 2019
Response from Andrea - Front Office on Feb 26, 2019
Dear Sarah,
Thank you for sharing your kind review.
We are very happy to read that you enjoyed your stay, especially our Happy Hour Buffet, open from 06.30 p.m. to 10.00 p.m.
We hope to welcome you again in our Hotel
Best regards
Nice breakfast, free coffee and water at the lobby, big bathroom modern and very clean.
Verified traveller
Stayed 1 night in Jan 2019
Response from Andrea - Front Office on Feb 5, 2019
Dear Guest,
Thank you for your kind review.
We are happy to read that you enjoyed your say in our Hotel.
We hope to welcome you again soon!
Best regards
Response from Andrea - Front Office on Oct 9, 2018
Dear Daniel,
Thank you for sharing your review.
We hope to welcome you again in the future.
Best regards
10/10 Excellent
Keith
Sep 6, 2018
Great hotel for a weekend city break
The hotel is in an excellent location, quiet neighbourhood, and close to metro with some excellent local restaurants and cafes. Enjoyed the breakfast spread and rooms were very functional, including the bathroom which was a little compact but modern and very clean. The hotel staff were very helpful and friendly
Keith
Stayed 2 nights in Sep 2018
Response from Andrea - Front Office on Sep 6, 2018
Dear Keith,
thank you for your positive review, we are very glad to read that you enjoyed all your stay in our Ih Hotel Milan Watt 13! We will share your review with all our staff! We also hope to welcome you again in our structure.
Best regards
8/10 Good
Verified traveller
Sep 3, 2018
Liked: Cleanliness, staff & service, room comfort
This property is clean and staff is nice. Free breakfast is very good. Bathroom is a bit small and the floor is all wet when showering.
Verified traveller
Stayed 4 nights in Aug 2018
Response from Andrea - Front Office on Sep 4, 2018
Dear Guest,
Thank you for sharing your review, we are happy that you enjoyed our structure, our staff and breakfast. We hope to welcome you again in our Ih Hotel Watt 13!
Best regards
Response from Andrea - Front Office on Aug 15, 2018
Dear Philip,
Thank you for your review.
We are very happy that you enjoyed your holiday in our Hotel. We hope to host you again in the future.
Kind regards
Very good hotel in good location accessible with public transport
enrico
Stayed 2 nights in Jun 2018
Response from Andrea - Front Office on Jun 9, 2018
Dear Enrico,
Thank you for your positive review.
We just want to highlight to all our guests that you can reach Piazza del Duomo in about 15 minutes by car or taxi, or alternatively you can take the tram number 2, whose stop is only 5 minutes walk from our Hotel, and get off in a few stops next to Duomo.
Best regards
4/10 Poor
Verified traveller
Apr 4, 2018
Liked: Cleanliness, staff & service
World Figure Skating Championship 2018
I had a superior room. Discovered the phone didn’t work when I needed to call the front desk to say my safe wouldn’t lock. The room was too hot and I called to find out if I could change the thermostat setting. I was told thatIneeded to open the window. Fortunately, I was on the 4th floor and felt ok doing this. Felt like I didn’t get value for staying at this hotel. The staff provided me with a working phone & changed the battery to my safe. Never experienced a situation like that before.Feeling unsafe in a safe hotel.
Had the breakfast option. Food served wasn’t varied .
Verified traveller
Stayed 12 nights in Mar 2018
Response from Andrea - Front Office on May 2, 2018
Dear guest,
Thank you for your review, we always try to ensure to our guests the most confortable and safe experience is possible. About the heating, we changed your room's settings according to your needs, but we suggested you to open for a while the window only in order to decrease faster your room's temprature.
Our hotel is just 10 minutes walking far from Romolo Metro station, and you can reach us also taking bus line nr. 47 for 3 stops.
The hotel was nice comfortable friendly staff. The hotel isn't close to the main Centre so we had to catch a bus and underground to Centre. No heating in the room really cold.
We stayed at this hotel for three nights while visiting Milan. The room was comfortable and clean. The bed was comfortable and we slept great. Especially enjoyed the free breakfast every morning. Included eggs bacon and plenty of coffee. We paid $70 per night which was a great price for this part of town.
Great Hotel!! Everything was new, super friendly staff and great breakfast! Even the WIFI was fast!! It's a great neighborhood! It's not by the main tourist attractions but a short ride from them. Close to the Navigle where there are plenty of bars and restaurants right by a canal. Will be coming back!!
The hotel was decent for the price we paid. The room was clean and the breakfast was good. Parking underground costs an additional 20 euros but there is parking available on the street. Our main complaint is that unless you are very careful the water from the shower will end up on the bathroom floor.
Hotel is nice, staff are helpful and friendly, room is quiet and bed is comfy. Free limited parking outside. Location is ok, a Lidl supermarket 2 minutes walk away and a tram stop 5 minutes walk away to take you to Milan centre.
nice, updated clean room, great customer service. LOVED the breakfast! wish i stayed longer to try all the sweets! Front desk staff super friendly and helpful!
Only one night stay. Wifi worked, AC cooled... Happy guest!
Gabriela
6/10 Okay
Verified traveller
Jul 14, 2016
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worth 4 stars rather 3
The hotel is pricey however it does not include basic things such as room service, and it is far from the centre. Breakfast is good although if it had more continental food it would be better. My bathroom door would lock me inside therefore ending up calling another adult to get me out and I found it very disturbing. The cleanliness was alright and the rooms are spacious. Staff are somewhat friendly .. As a family there were no kids facilities or activities.
Verified traveller
6/10 Okay
Verified traveller
Apr 18, 2016
Liked: Staff & service
Disliked: Room comfort
hotel right on very busy bar road -- no air conditioning available - room was hot and could not do anything except open the door to the very busy street noise (noise began around 10pm and lasted until approx. 3am every night)
room was no bigger than 10x10 -- beds were very uncomfortable
staff were amazing - friendly, helpful, courteous and wiling to try to speak our language.
Verified traveller
8/10 Good
Carsten
Apr 18, 2016
Liked: Room comfort
Disliked: Staff & service
Carsten
6/10 Okay
Ran
Apr 17, 2016
Liked: Cleanliness
Disliked: Staff & service
Ran
4/10 Poor
Verified traveller
Apr 16, 2016
Disliked: Property conditions & facilities
Slow wifi terrible shower
Dirty carpet the shower sprayed water all over the place . The hotel looked good on the pictures but it's run down. Breakfast awful mostly cakes hardly any fruits and cold eggs & bacon