Interior entrance

Reviews of Quality Inn Oceanfront

2.5 out of 5
Quality Inn Oceanfront
5400 Coastal Hwy, Ocean City, MD

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 1130 reviews" "
Rating 8 - Good. 329 out of 1130 reviews" "
Rating 6 - Okay. 141 out of 1130 reviews" "
Rating 4 - Poor. 95 out of 1130 reviews" "
Rating 2 - Terrible. 68 out of 1130 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with partner
The room was OK. I have no complaints but the air condition absolutely sucked ice smothered for two nights and wish I would’ve brought an oscillating fan with me. Air condition. Never got cool with all the doors closed. John Landon
Stayed 2 nights in May 2024

6/10 Okay

LuAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Affordable
Stayed 2 nights in May 2024

8/10 Good

Lenora

Stayed 3 nights in Mar 2024

10/10 Excellent

Denise

Liked: Amenities
Great love staying here
Stayed 2 nights in May 2024
Response from Assistant Manager on May 22, 2024
Dear Denise, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Quality Inn Oceanfront your home away from home whenever your travels bring you to our area.Sincerely,Tonya Scarborough,Assistant Manager

8/10 Good

Kathleen J

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the birds and coi ponds. Although sheets and surfaces were very clean, the carpet was stained and frayed. Furniture was stained as well and the room had a funny odor.
Stayed 6 nights in May 2024
Response from Assistant Manager on May 22, 2024
Dear Kathleen J, Thank you for choosing to stay at Quality Inn Oceanfront and sharing your experience. We are delighted to know you enjoyed your overall stay with us. However, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Thank you again for your feedback, and we look forward to your return visit. Sincerely,Tonya Scarborough,Assistant Manager

8/10 Good

Vidhyadhar

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Assistant Manager on May 22, 2024
Dear Vidhyadhar, Thank you for choosing Quality Inn Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Melvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
From the outside I wasn’t impressed. Once inside I can promise you it’s a paradise come true !! Not totally clean. I’d give it 4.4 stars.
Stayed 6 nights in May 2024
Response from Assistant Manager on May 20, 2024
Dear Melvin, Thank you for your kind review of Quality Inn Oceanfront. We are pleased to know you loved our beautiful property. However, we regret not meeting your expectations with the cleanliness of our hotel. We have shared your feedback appropriately, and we hope to have another opportunity to accommodate you again in the future. Sincerely,Tonya Scarborough,Assistant Manager

8/10 Good

Deirdra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Assistant Manager on May 18, 2024
Dear Deirdra, Thank you for the wonderful rating for Quality Inn Oceanfront! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Wonsoon, NOKESVILLE

Liked: Cleanliness, amenities, property conditions & facilities
Great place that is located right by the ocean with great oceanfront views!! Enjoyed the free coffee here and there as I needed some.
Stayed 2 nights in May 2024
Response from Assistant Manager on May 17, 2024
Dear Wonsoon, Thank you for choosing Quality Inn Oceanfront and for your excellent rating. We are thrilled to read that you thoroughly enjoyed our beachfront location along with the breathtaking views. We are grateful for all your feedback and look forward to your return.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the hotel. Room, pool, bar and restaurant and arcade rooms were all right outside our hotel room. So convenient.
Stayed 2 nights in Mar 2024
Response from Assistant Manager on May 17, 2024
Dear Cheryl, Thank you for the excellent review of your stay at Quality Inn Oceanfront. We are thrilled to learn that you thoroughly enjoyed our property and our ideal location. We appreciate you mentioning the time utilizing our amenities. It was a pleasure accommodating you, and we look forward to your next visit to our area.Sincerely,Tonya Scarborough,Assistant Manager

8/10 Good

Craig

Liked: Staff & service, amenities, property conditions & facilities
Loved the atrium and the birds. Shower could have used a better cleaning. Room was big and beds were comfortable.
Stayed 2 nights in May 2024
Response from Assistant Manager on May 16, 2024
Dear Craig, Thank you for choosing Quality Inn Oceanfront and for your kind rating. We are delighted to read that you loved our atrium along with our spacious and relaxing accommodations. Having said that, we have taken additional note of your comments regarding the shower as we strive to enhance our guest satisfaction. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area.Sincerely,Tonya ScarboroughAssistant Manager

10/10 Excellent

Alexandria

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Assistant Manager on May 14, 2024
Dear Alexandria, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Quality Inn Oceanfront, and we look forward to welcoming you back soon.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Assistant Manager on May 13, 2024
Dear Joel, Thank you for the wonderful rating for Quality Inn Oceanfront. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Sincerely,Tonya ScarboroughAssistant Manager

8/10 Good

Deirdra

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Assistant Manager on May 13, 2024
Dear Deirdra, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Quality Inn Oceanfront. We look forward to welcoming you back on your next visit.Sincerely,Tonya ScarboroughAssistant Manager

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from Assistant Manager on May 12, 2024
Dear Andre, We are thrilled you had an excellent stay at Quality Inn Oceanfront, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Tonya ScarboroughAssistant Manager

8/10 Good

Deirdra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and peaceful
Stayed 1 night in May 2024
Response from Assistant Manager on May 11, 2024
Dear Deirdra, Thank you for choosing Quality Inn Oceanfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious coffee available anytime. Nice touch.
Stayed 2 nights in May 2024
Response from Assistant Manager on May 8, 2024
Dear Carolyn, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our delicious coffee. Thank you for choosing Quality Inn Oceanfront for your visit; we look forward to seeing you again soon.Sincerely,Tonya ScarboroughAssistant Manager

4/10 Poor

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was fabulous. The maintenance people were very nice as were the reception people. However there was no air conditioning in 1 room for 3 days and 3 complaints then the 4th day the other rooms ac started squealing. 4/5 nights there was a group of people singing loudly in a microphone until 10 pm making it impossible to enjoy the hot tub, pool and even our room. Loved the birds and turtle in atrium but not the singers.
Stayed 5 nights in Apr 2024
Response from Assistant Manager on May 5, 2024
Dear Sue, Thank you for evaluating your stay at our hotel. Please accept our apologies for the concern you had with the air unit in our rooms. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We are also sorry for the noise disturbance you underwent due to nearby guests. In the future, please know that our front desk will be available to make your stay as comfortable as possible. On a positive note, we are glad to know you liked our courteous associates and excellent views. Thank you again for your feedback, and we hope you will give us another chance to make a better impression. Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good rate for OFront
Stayed 1 night in Apr 2024
Response from Assistant Manager on May 2, 2024
Dear Giraldo, Thank you for selecting Quality Inn Oceanfront. We are glad our associates left a lasting impression and that you found us to be of great value. We will be sure to share your kind praises with our entire team. It was a pleasure serving you, and we look forward to accommodating you again soon. Sincerely, Tonya Scarborough Assistant Manager

10/10 Excellent

Olga

Stayed 2 nights in Apr 2024
Response from Assistant Manager on May 22, 2024
Dear Olga, We are thrilled you had an excellent stay at Quality Inn Oceanfront, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Tonya Scarborough,Assistant Manager

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Assistant Manager on May 1, 2024
Dear Patricia, Thank you for staying at our hotel. We are delighted you loved many aspects of our hotel and appreciate you sharing your experience. We are sorry we did not meet all of your expectations, and we are grateful for feedback that helps us improve our guest experience. Thank you for staying with us, and we hope you will give us another chance to provide you with the hospitality and service you should always expect from us!Sincerely,Tonya ScarboroughAssistant Manager

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service
I loved the atrium. The birds were amazing and really gave a warm and fuzzy feeling. My niece wants to come back next year to the same place. The rooms were nice and the view was amazing. The hotel overall is a little bit dated, but the staff were friendly and the atmosphere was amazing.
Stayed 2 nights in Mar 2024
Response from Assistant Manager on Apr 27, 2024
Dear Wendy, Thank you for the high rating of Quality Inn Oceanfront. We are thrilled to know you had a great stay and that our Atrium area with 4 Macaws, a pond with Koi fish and turtles, and a bearded dragon exceeded your expectations. It was also a pleasure reading our thoughtfully crafted accommodations with beautiful views and intuitive associates enhanced your time with us. Thank you again for all of your feedback, and we look forward to welcoming you back soon.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant Manager on Apr 28, 2024
Dear Alicia, It is wonderful to know you enjoyed everything about your time at Quality Inn Oceanfront and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to revisit us soon. Sincerely, Tonya Scarborough Assistant Manager

4/10 Poor

Nina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The vents where so moldy I ended up getting sick and going to the hospital
Stayed 6 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 27, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, old hotel with everything you need. Oceanfront with a full kitchen and seating area with a couch. The beds are super comfy. Excellent hotel for any time of year. Could definitely use some upgrades, but everything worked just fine.
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 24, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Erin

Travelled with family and small children
I think it could have been cleaner and was disappointed we weren't able to use the playground.
Stayed 7 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
We pride ourselves on our ability to provide each and every guest with a remarkable and memorable experience while visiting, but unfortunately it appears as though we missed the mark on your visit. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our department managers to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 Excellent

Gale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 6 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Girmachew

Travelled with family
Liked: Amenities
We had a good time
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Korinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Ocean View
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Harry

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Xiomara

Travelled with partner
Good
Stayed 3 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ulysses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many hotels in Ocean City and this was my best stay by far. The staff was very professional and Jennifer was very friendly and helpful. I will make that my first choice in Ocean City going forward. And if asked for a recommendation, this hotel will be my answer.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love the pool and the parrots. We enjoy the view and the close distance to the beach.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 10, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Wiliam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, reasonably priced
Stayed 3 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this staycation very last minute because our spring break plans were canceled since my husband got called away for work. This happens often when we have plans with the kids and I felt terrible. When we arrived staff was very friendly and even upgraded us to an ocean front room since we were only staying the night. Property and room was very clean. Pool and hot tubs were clean as well. This was the perfect one night get away. Especially since it’s so close to a lot of what ocean city offers! Mackys was right across the street, candy kitchen, 711 was a few blocks down.. we really enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Aneesa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location. The staff was very nice and the room was very clean and whatever we needed they provided for us quickly.
Stayed 5 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Yazan

Stayed 3 nights in Mar 2024
Response from Quality Inn oceanfront on Apr 22, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Yazan

Stayed 4 nights in Mar 2024
Response from Quality Inn oceanfront on Apr 22, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Anthony

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location close to places we wanted to go .pool was open till 10 and hot tub. The birds are really coolroom was nice size
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Rick

Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Michelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
If you have kids or if you are just there to be on the beach and sleep, then this is great. The location is Awesome and the pool is great for if you have kids. The property needs maintenance like with the noise fans and other things in the rooms that are outdated. The staff was very friendly and I loved the 24/7 coffee and tea area.
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have a good imagination this is the perfect place to go on a cold cold weekend it looks so tropical and with some tropical drinks close by a pool to hot tubs it's a great steak very nice definitely will come back
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Shatakshi

Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Caroline

Travelled with partner
Disliked: Staff & service
A couple in a room below us disturbed the peace for several hours into the evening and early morning hours with fighting, yelling, and throwing things. I notified the front desk and eventually the police came. We got very little sleep due to all the shouting and throwing of things. Just as things were calming and quieting down, the large tropical birds in the atrium (3 large cages with 5-6 birds) began squawking loudly at 7 am. I was told that an unsupervised child had removed the cage drapery and was provoking them. We slept very little and couldn’t wait to get the hell out of there. The hotel front desk staff refused to refund my nights stay because I booked it through Expedia. If you like the idea of drunken guests making all kinds of noise in the very late hours, and you like the sound of large tropical birds squawking all day and starting as early as 7 am, this is your place! Nightmare nights stay.
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to provide your feedback, we are disappointed to see that we fell short of providing you with an excellent experience, but we will use your comments to ensure we make improvements or changes wherever possible. Thanks again for your time.

10/10 Excellent

Richard

Travelled with family
What a wonderful gem! The atrium is like a tropical area. This hotel has a lot of personality and we will definitely be back!
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Tammy

Stayed 1 night in Feb 2024
Response from Quality Inn Oceanfront on Feb 24, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!