Pool

Reviews of Selina Miami River

3 out of 5
Selina Miami River
437 SW 2nd Street, Miami, FL

Reviews

7.4

Good

Rating 10 - Excellent. 165 out of 428 reviews" "
Rating 8 - Good. 99 out of 428 reviews" "
Rating 6 - Okay. 64 out of 428 reviews" "
Rating 4 - Poor. 39 out of 428 reviews" "
Rating 2 - Terrible. 61 out of 428 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time a staying in room whit other people
Stayed 1 night in May 2024

10/10 Excellent

Daria

Stayed 1 night in Mar 2024

10/10 Excellent

Arelis

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó , un lugar hermoso relajante
Stayed 2 nights in Apr 2024

10/10 Excellent

Mehmet Sinan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atmosphere is unique. Room was tiny and comfy. I loved every corner of this place.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Stayed 1 night in Apr 2024

2/10 Terrible

Chung

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was less than subpar. Room service wasn’t available. They didn’t provide new towels and always ran out. The kitchen common area wasn’t clean and had flies and bugs everywhere.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dion

Stayed 1 night in Apr 2024

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Myrna

Stayed 5 nights in Apr 2024

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay near dowtown!
Stayed 4 nights in Mar 2024

2/10 Terrible

Jeffrey Rolando, Bayonne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is scary I may reservation for a single room and went I got there I was sharing the room with someone and they told me that there was not other rooms available
Stayed 2 nights in Jan 2024

4/10 Poor

Robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I don't recommend unless you like 4 walls and a bed, no lights
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2024

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is amazing a lot of plants nice people clean i would recommend and tha wil be my place to stay every time I visit miami or
Stayed 1 night in Mar 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean with friendly staff. Would stay there again.
Stayed 3 nights in Mar 2024

2/10 Terrible

Aleksandar

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Livia, Kinston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome antique hotel. No washer/dryer. Would stay here again!
Stayed 4 nights in Mar 2024

4/10 Poor

Renee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
To start out it seems incredible that there is no TV in the room, but worse of all, there is not even a hair dryer !!! The floors in the room are uneven, the bed creaks, the sheets don't really fit the bed. It is clean, but needs a lot of updating... Most of the staff is very, very nice and helpful... but there is one lady early in the morning at the desk, just when you are trying to figure out how to get where you are going that day, who is extremely cold, dismissive and rude. The evenings are noisy... perhaps because of their events, but they do stop at midnight.
Stayed 3 nights in Mar 2024

6/10 Okay

Jose

Disliked: Property conditions & facilities
No a/c, just a ceiling fan that turns off when the lights are off..... There was a party by my window with loud sound and I was unable to sleep.
Stayed 1 night in Mar 2024

2/10 Terrible

Derell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was hell. It was a scam. The pictures they show aren’t proper to what is actually there. It was dirty and the neighborhood was crowded. I booked a room and the receptionist told me that I booked 1 bed inside a room of 4 beds that i’d have to stay and sleep with strangers. Expedia was the biggest help crediting me my money back for this scam.
Stayed 4 nights in Mar 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service
Great experience
Stayed 2 nights in Mar 2024

6/10 Okay

Richard, Lakeville

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No bargroom in the room. 1st time in the US Ive seen that.
Stayed 1 night in Mar 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place 💯
Stayed 3 nights in Mar 2024

10/10 Excellent

Tylan

Liked: Property conditions & facilities
I felt comfortable and at home right away. I love the architecture. I coukd take nice walks in a few directions for food. My room was great.
Stayed 1 night in Feb 2024

2/10 Terrible

Alexis

Stayed 2 nights in Feb 2024

8/10 Good

Oleg

Stayed 4 nights in Feb 2024

10/10 Excellent

Elijah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Charles

Travelled with group
Disliked: Staff & service, property conditions & facilities
Over priced for sleeping in basically a closet. Not worth the money
Stayed 1 night in Feb 2024

2/10 Terrible

Riyad

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t recommend any one to stay in this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 1st experience
I loved the layout and the proximity to everything. Only 2nd time to Miami and really made my experience. Will definitely be back later this year!
View from House B
Pool vibes
Cool egg chairs
Stayed 2 nights in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Vice omar

Stayed 2 nights in Feb 2024

6/10 Okay

Nesim

Liked: Staff & service
To simply hotel no television in the room
Stayed 1 night in Feb 2024

4/10 Poor

Tim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was no television or bedside lamps in the unit. The door was unfinished and dirty. The bathroom had a slanted ceiling that I hit my head on when I used the toilet. I had to stoop to see myself in the mirror over the sink. I’m not overly tall. In the morning I found to soiled areas on the duvet(bloodstained) . Reception offered me a free snack. I would not recommend nor would I stay here again even if it were free
Stayed 1 night in Feb 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to my fault the room I booked was not for me. The gentleman that helped me switch room was not much of a help. Thanks to a young lady who was so kind and knew her job well that’s the only reason for this rating.
Stayed 4 nights in Jan 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limited options in the area
Stayed 1 night in Jan 2024
Response from Selina on Jan 31, 2024
Thanks for taking the time to leave us your thoughts

8/10 Good

Foreign

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nelzinho on Jan 29, 2024
Thanks for leaving us your feedback Foreign!We look forward to hosting you again for a 5 out of 5 experience.

6/10 Okay

Victoria C

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was great and very helpful, but the area requires taking an Uber to the beach and any good food spots. The area has all gated stores, which is a sign of high crime which took away from relaxing. Selina itself has great potential but it just needs a new coat of paint, no mold in the bathroom, and furniture in the common areas.
Stayed 3 nights in Jan 2024
Response from Nilito on Jan 29, 2024
Dear Victoria,Thank you for taking the time to share your feedback. We're pleased to hear that our staff was great and helpful during your stay.We appreciate your constructive comments about the area and the property. Your input helps us identify areas for improvement, and we will certainly look into addressing the issues you've mentioned to enhance the overall guest experience.We value your patronage and hope to welcome you back for an improved and more enjoyable stay.Best Regards,Selina Miami River

8/10 Good

Dahiane, Burligame

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Neil G on Jan 23, 2024
Thanks for the review Dahiane,We look forward to hosting you again soon for an even better experience.Selina Miami River

2/10 Terrible

Ashley Anna

Disliked: Staff & service, property conditions & facilities, room comfort
LOUD. Unadvised of wedding venue and loud music
Awful. Wedding right outside the door. Music blaring until 2pm super loud. No option to change rooms, and was NOT advised of this. Super early flight and therefore won’t be sleeping all night.
Stayed 1 night in Dec 2023
Response from Neil G on Jan 8, 2024
Dear Ashley Anna,I'm truly sorry to hear about the disturbance caused by the New Years Eve wedding and the loud music during your stay. We understand how important a good night's sleep is, especially before an early flight. Your feedback is valuable, and we'll work on better communication regarding potential events nearby to prevent such inconvenience for our guests in the future. Please accept our sincerest apologies for the disruption you experienced. If there's anything we can do to assist you or if you plan to stay with us again, please reach out. We aim to ensure a much more comfortable and restful experience for you next time.Warm regards,Selina Miami River

10/10 Excellent

Ametria

Liked: Cleanliness, staff & service, property conditions & facilities
Very chic and boho! I’ll be back
Stayed 1 night in Dec 2023
Response from Neil G on Jan 4, 2024
Dear Ametria,Thanks for sharing your thoughts! We look forward to seeing you again soon.Cheers,Selina Miami River

6/10 Okay

majida

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very plaisant place But depend whose who you are
Stayed 1 night in Dec 2023
Response from Neil G on Jan 4, 2024
Dear Majida,"Thank you for sharing your feedback! We're delighted to hear that you found our place pleasant. We strive to provide a welcoming environment for all our guests, and we'd love to learn more about your experience to enhance our services. Please feel free to reach out to us directly so we can better understand and improve. We hope to welcome you back soon for an even better stay!"Warm Regards,Selina Miami River

2/10 Terrible

Dr. Aaron

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms , loud music , obnoxious unhelpful staff
Stayed 3 nights in Dec 2023
Response from Neil Gordon on Dec 15, 2023
Dear Aaron,I'm sorry to hear about your experience. We genuinely apologize for the inconvenience caused during your stay. We are committed to providing a clean and welcoming environment for all our guests and regret that we fell short in meeting your expectations. Your feedback will be shared with our team to address these issues and ensure a better experience for our future guests.Warm regards,

2/10 Terrible

Timnashia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So after getting my key on the way to the room was calm them we went inside the bed looked like somebody rolled over in was still in bed I will never come here again they played music so loud couldn’t even sleep never again
Stayed 1 night in Dec 2023
Response from Selina Miami River Front Desk Team on Dec 13, 2023
I sincerely apologize for the inconvenience you experienced during your stay. We deeply regret the issues with the room cleanliness and the disturbance caused by loud music. Please know that we take your feedback seriously, and we are actively addressing these concerns to ensure a better experience for our guests in the future. We appreciate your understanding and hope you give us another opportunity to provide the service you deserve.

8/10 Good

Carla Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Neil G on Dec 6, 2023
Dear Carla Esmeralda,Thank you for your feedback! We appreciate your rating and hope to make your next stay even better.Best regards,Selina Miami River

2/10 Terrible

Emily

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend staying here!
Not a good experience. The staff we encountered were pleasant enough, but the stay was disappointing. The locks on our house door didn't work, and were very temperamental after they were "fixed". Bed wasn't changed after the first night, not a problem, we can make a bed ourselves, but when making the bed we discovered some rather questionable stains on the mattress, so a mattress topper would've been nice! Our final night's stay was ruined by an event on the green just outside our window. It can only be described as a rave, with awful EDM blasting so loud we could feel the bass in our room. We were told this would stop at 11, it continued until after midnight. In addition to the music, our room absolutely stunk of weed due to the people smoking it outside. My partner and I don't do this at all so the smell was nauseating to us. The staff didn't warn us about the event, nor was there any indication on their website. We were later informed that the 3-star hotel advertised is in fact a hostel (whether or not this was an attempt to justify the event, I don't know) and that the event was being held by the neighbouring restaurant. We contacted the manager via email regarding compensation for our last night and have had zero response. Just plain rude.
Stayed 4 nights in Nov 2023
Response from Neil G on Dec 6, 2023
Dear Emily,We're deeply sorry to hear about your disappointing stay. Your experience falls far below our standards, and we sincerely apologize for the multiple inconveniences you faced during your visit.The issues you mentioned with the locks, cleanliness, and the disruptive event near your room are unacceptable. We're addressing these matters internally to prevent any recurrence.We regret the lack of communication regarding the event and the subsequent discomfort caused. Rest assured, we're reviewing our processes to ensure better transparency for our guests in the future.We appreciate your feedback, and we hope to have the opportunity to restore your trust in our services.Warm regards,Neil GordonSelina Miami River

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2023
Response from Selina Miami River on Nov 21, 2023
Dear Claudia,Thank you for taking the time to share your feedback with us. We value your perspective and would like to extend our apologies if your experience didn't meet your expectations. Your comments are important, and if there are any specific concerns or improvements you'd like to discuss, please don't hesitate to reach out. We're here and eager to make things right and enhance your experience in any way we can.Warm regards,

6/10 Okay

Pascual

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A/c in the room not working good
Stayed 1 night in Nov 2023
Response from Federica Arabia on Nov 4, 2023
Dear Mr. Pascual,Thank you for your recent stay at our hotel and for sharing your feedback with us. We appreciate your input.I apologize for the issue you encountered during your stay. If we had been aware of it, we could have easily fixed it by turning a switch on. Your feedback helps us improve, and we'll make sure to be more vigilant.We hope you'll consider staying with us again in the future. If you have any more feedback or questions, please don't hesitate to let us know.Warm regards,