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Reviews of Castle Beach Suites by MiaRentals

4.5 out of 5
Castle Beach Suites by MiaRentals
5445 Collins Avenue, Miami Beach, FL

Reviews

6.2
Rating 10 - Excellent. 259 out of 1225 reviews" "
Rating 8 - Good. 268 out of 1225 reviews" "
Rating 6 - Okay. 236 out of 1225 reviews" "
Rating 4 - Poor. 182 out of 1225 reviews" "
Rating 2 - Terrible. 280 out of 1225 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Bianca

Liked: Cleanliness, property conditions & facilities
I loved that the property is very family friendly and directly on the beach!
Stayed 3 nights in May 2024

10/10 Excellent

Akin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love this stay just wish they had Netflix access.
Stayed 2 nights in May 2024

8/10 Good

Misleysis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashley on May 7, 2024
Thank you for your feedback!

8/10 Good

James, New York

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Mike on May 7, 2024
Thank you for your feedback!

2/10 Terrible

diana shirley

Disliked: Cleanliness, property conditions & facilities
Todo estaba en muy mal estado, las habitaciones terriblemente, olor a marihuana por todo el hotel, mal servio al cliente, el baño en terrible condiciones.
Stayed 3 nights in Apr 2024
Response from Maria on May 7, 2024
Lamentamos profundamente escuchar sobre tu experiencia insatisfactoria. Es decepcionante saber que nuestras instalaciones y servicio al cliente no cumplieron con tus expectativas. Tomamos muy en serio tus comentarios y los compartiremos con nuestro equipo para abordar de inmediato estas preocupaciones. Nuestra prioridad es brindar una experiencia cómoda y agradable a todos nuestros huéspedes, y lamentamos no haber logrado esto contigo. Agradecemos sinceramente tus comentarios, ya que nos ayudan a identificar áreas de mejora. Esperamos tener la oportunidad de recuperar tu confianza en el futuro.

6/10 Okay

Oluwafemi

Stayed 5 nights in Apr 2024

6/10 Okay

Eylem

Stayed 4 nights in Apr 2024

2/10 Terrible

Sandra M.

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Akeem

Travelled with group
Disliked: Cleanliness, amenities
It’s was bedbugs I was bite up and my friend
Stayed 1 night in Apr 2024
Response from Mike on May 7, 2024
Thank you for bringing this to our attention. We take all feedback seriously. However, we couldn't locate any record of bedbugs during your stay. Our rooms undergo regular inspections to ensure cleanliness and safety. We'd appreciate more details to investigate further. Please reach out to us directly so we can address your concerns promptly. Your comfort and satisfaction are our top priorities

4/10 Poor

Fernanda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel needs to be remodeleted. Also, front desk staff didn’t give us the option to check in early, which is ok, however, there was a huge line of people waiting to check in. They should increase staff during this time and improve check in process. I’ve never seen a bigger line to check in in my whole life, and I travel pretty often.
Stayed 2 nights in Apr 2024

4/10 Poor

Tyler

Stayed 1 night in Apr 2024

2/10 Terrible

bibiana

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Mark, Rockledge

Disliked: Cleanliness, amenities, property conditions & facilities
Bed poor standred, no pool or hot tub.working condition. Never go there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the hotel, very well located, but in the photos on the website there is a stove in the kitchen, and in the room where I stayed there was no stove, other than that everything was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

Mercedes

Liked: Amenities
Building is big outdated, but dope. Easy access to beach & this room was a eveything!! Loved the mirrors, the cleanliness, tv worked & multiple towels & additional bedding was provided as well. Pool states open, but it was closed & gated off.
Stayed 1 night in Apr 2024

2/10 Terrible

Remigiusz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
JUST SIMPLY STAY AWAY!!! AGAIN: STAY AWAY!!! IT WAS THE WORST PROPERTY I EVER STAYED IN FOR A NIGHT IN THE U.S. (JUST RUNNED FIRST IN THE MORNING - AFTER REALLY LATE CHECKING IN), JUST 1 STEP FURTHER FROM THE HOSTEL ROOM IN INDIA. THIS PLACE SHOULD BE PROHIBITED TO BE RENTED. ODOR MARIHUANA ALL NIGHT, POLICE ACTIVITY, SUSPICIOUS INDIVIDUALS SITTING FOR HOURS BY THE FRONT ENTRANCE TO THE BUILDING. THE ROOM LOOKED LIKE IT WAS IN THE MIDDLE OF CONSTRUCTION. HOLES IN WALLS IN THE BATHROOM, HALF-PAINTED WALLS, AND DOORS SO DIRTY THAT MY HAND WAS STICKING TO THEM. THE ROOM WAS SCREAMING FOR AN UPDATE 10 YEARS AGO BUT NOW NEEDS TOTAL RENOVATION. FORGET ABOUT THE POOL - NOW IT IS A FENCED HOLE FILLED WITH DARK GREEN WATER. SECURITY SERVES AS FRONT DESK PERSON. WALLET PARKING IS JUST 4 PEOPLE RUNNING TO GET/PARK CARS FOR A FEW HUNDRED RENTERS (FEELING SORRY FOR THOSE GUYS). THE LIST OF "THE SINS" IS SO LONG THAT I DON'T WANT TO SPEND ONE MORE MINUTE OF MY TIME TO KEEP GOING; YOU GOT AN IDEA? ONE OF THE EMPLOYEES!! CALLS THIS PLACE A "TOTAL SCAM", AND SHE WASN'T SURPRISED THAT WE WERE LEAVING JUST AFTER ONE NIGHT. LISTED PICTURES OF THE ROOMS ARE JUST A BUNCH OF PHOTOSHOPPED PICTURES AND THEN A SHOCK OF REALITY IN FRONT OF YOUR FACE. WHO WRITES 5 START REVIEWS? EMPLOYEES, OWNER, HIS/HER FRIENDS? THAT THE QUESTION EXPEDIA SHOULD REVIEW/ANSWER. THEY ARE THE ONLY ONE MAJOR WEBSITE LISTING THAT PROPERTY.
Stayed 3 nights in Mar 2024

6/10 Okay

Robert

Stayed 2 nights in Apr 2024

4/10 Poor

Veronica

Travelled with family and small children, Business traveller
Disliked: Amenities, property conditions & facilities
The pool was closed, the reception was dark and smelt musty and the porters were non-existent!! Just a very cheap hotel I found out that this hotel was originally The Hugh Hefner Play Bunny Hotel!!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Eu

Stayed 1 night in Apr 2024

8/10 Good

Thomas Jerome

Stayed 4 nights in Apr 2024

4/10 Poor

Maricor

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Janice Ka Man

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Brandon

Stayed 3 nights in Mar 2024

4/10 Poor

Jose

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Customer service is terrible
Stayed 1 night in Mar 2024

4/10 Poor

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
Pool was not open even tho it was never indicated. No one told me the beach door code or gym door code. Woman at security was rude and not willing to help or answer questions. I had to go back and ask questions later when someone else was there.
Stayed 3 nights in Mar 2024

2/10 Terrible

arber

Disliked: Cleanliness, property conditions & facilities
Old and dirty rooms. No stove, only microwave/coffee maker and small fridge on both rooms. Most outlets did not work. No hair dryer in room. Pool was closed. Positive: right on the beach.
Stayed 3 nights in Mar 2024

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, amenities
well worth the money spent, great value but you do have to put up with the long checkin line, valet parking, not enough covers on the bed. and no bathroom fan. good points were the price, location view, amenities, great weight room. and clean rooms. elevators also worked flawless with minimal waiting and I was on the 14th floor.
Stayed 3 nights in Mar 2024

6/10 Okay

Kieran

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

IAIN

Stayed 2 nights in Mar 2024

10/10 Excellent

Deona

Liked: Cleanliness
Stayed 3 nights in Mar 2024

4/10 Poor

James

Liked: Cleanliness
Took me along time to enter the room. I was given the wrong door lock combination with my itinerary.
Stayed 1 night in Mar 2024

2/10 Terrible

LaQuondra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Filipa

Disliked: Cleanliness, property conditions & facilities
Everything is breaking down. Shower curtain broken. Towel holder broken. Curtains from the bedroom hard to run and falling down. Door very tight to close

2/10 Terrible

Adrian

Stayed 5 nights in Feb 2024

2/10 Terrible

Drita

Stayed 5 nights in Feb 2024

10/10 Excellent

RONAK, FORT MYERS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Excellent ! Highly recommended
Stayed 1 night in Feb 2024

10/10 Excellent

Royer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 3 nights in Feb 2024

6/10 Okay

Nick

Travelled with family
A lot of noise next door and hallway.
Stayed 4 nights in Feb 2024

10/10 Excellent

?????????

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2024

2/10 Terrible

Michael

Disliked: Cleanliness

8/10 Good

Cindy, New Waterford

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and offered everything needed for stay
Stayed 2 nights in Feb 2024

4/10 Poor

Sevda

Travelled with partner
Disliked: Amenities, property conditions & facilities
It would be a great place to stay if they care of the place. Everything is so old. Only good thing about this it’s staff! Specially valet and from office.
Stayed 3 nights in Feb 2024

2/10 Terrible

Cornel, Chicago

Disliked: Cleanliness, property conditions & facilities
Checking in and room were terrible
Stayed 2 nights in Feb 2024

4/10 Poor

Laurel

Disliked: Amenities, property conditions & facilities
Mandatory valet made each return a painfully slow process. Always a line to valet, but no alternative. Unit was in need of multiple repairs (missing shelf under bathroom mirror, shower clearly once had a sliding glass door that is now replaced by a cheap curtain, etc) and showed signs of wear everywhere. Water dispensed from fridge had particles in it, filter much overdue for cleaning or replacement. Also, door doesn’t block sound at all.
Stayed 5 nights in Feb 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities
No pool No hot tub If knowing these things i would have went to another one of the million hotels
Stayed 1 night in Feb 2024

6/10 Okay

James

Travelled with group
Just the basics, nothing more.
Pool closed, restaurant service absent, well past time for remodeling. No heat. Valet service was great. Location was great.
Stayed 4 nights in Feb 2024

8/10 Good

Guadalupe

Travelled with family and small children
Liked: Cleanliness, amenities
Property needs some updating, specifically their rooms. One of the bathroom doors wouldn’t close all the way the lock was not latching. The pool was closed our whole stay. The valet parking personnel were excellent. Always doing a great job.
Stayed 8 nights in Feb 2024

2/10 Terrible

Carlos Manuel, QUITO

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor condition
Stayed 3 nights in Feb 2024

2/10 Terrible

Jack

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did rent this property through Expedia and I am so disappointed Expedia standard is so low. The property was so disgusting. Everything need to be replaced from the bottom to the top. Highly not recommended stay away from this property
Stayed 4 nights in Feb 2024