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Reviews of Cardozo Hotel South Beach

4 out of 5
Cardozo Hotel South Beach
1300 Ocean Drive, Miami Beach, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1002 reviews" "
Rating 8 - Good. 242 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 47 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

REXANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a little busy and loud outside, but tolerable. Clean and friendly service.
Stayed 3 nights in May 2024
Response from General Manager on May 22, 2024
Rexann, Your feedback means the world to me! It's fantastic to hear you enjoyed your stay at the Cardozo Hotel and appreciated our unique ambiance. I’m thrilled that you loved our prime location, offering easy access to the best of South Beach while still providing a tranquil haven amidst the vibrancy of Miami. I look forward to welcoming you back for more adventures and relaxation under the Florida sun. See you soon!

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good vibe
Stayed 2 nights in May 2024
Response from General Manager on May 21, 2024
Alicia, Thanks for the glowing review! I could not be happier that you loved your stay. Can't wait to have you back to enjoy more of the vibrant South Beach energy at Cardozo Hotel!

4/10 Poor

joseph

Liked: Cleanliness
Disliked: Staff & service, amenities
We wanted to eat inside and was told I had to go around the building because Emilio Stephan was there even in the heat and my wife has asthma, service was horrible, in my room towels were left on the bed instead of the bathroom, etc etc. don’t recommend at all!!
Stayed 3 nights in May 2024
Response from General Manager on May 21, 2024
Thank you for sharing your feedback with us. We strive to provide excellent service and accommodations. Our team is committed to ensuring that every guest feels comfortable and well-cared for. While we take pride in hosting special events and esteemed guests, I understand the importance of convenience and comfort for all visitors. We'll address this situation with our team to prevent such occurrences in the future. I also regret that the placement of the towels did not suit your preferences and I assure you we’ll always do our best to accommodate your requests and ensure ultimate comfort. I hope you'll consider giving us another opportunity to provide you with the exceptional stay you deserve. Thank you for your feedback, and I hope to welcome you back soon to experience all the magic and charm of South Beach once again

10/10 Excellent

Phillip, Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cardozo is a perfectly situates hotel for South beach and the Art Deco district. It is very clean and functional and the staff are uniformly excellent in catering for your needs. A slight downside is the absence of a direct route to the lobby without steps, although the Art Deco nature of the design will not allow for this. One major downside is the imposition of a $27 per diem "resort fee", This meant to cover beach chairs, umbrellas and two bottles of water per room per day. So, if you don't use the beach....the water works out at £13.50 a bottle. This fee should only be imposed should you use the beach. Good hotels provide bottled water free of charge.
Stayed 3 nights in May 2024
Response from General Manager on May 16, 2024
Phillip, How gratifying it is to read your review! I'm glad that you appreciated our prime location offering access to the best of Miami and our excellent service and facilities. I regret that you could not enjoy all the amenities we offer and I hope we get the chance to welcome you back to enjoy them. From beach chairs to rental bikes and access to a fitness center, we're sure they'll enhance your stay even further. I appreciate your feedback and will consider it as we continuously strive to enhance our offerings. I can't wait to welcome you back for another vibrant visit to The Magic City!

8/10 Good

Yaritza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in May 2024
Response from General Manager on May 16, 2024
Yaritza, I'm glad you experienced the magic of Miami with us and I can't wait to welcome you back to The Cardozo Hotel for more perfect stays!

6/10 Okay

Lisa Hui

Liked: Cleanliness, property conditions & facilities
Location was great . This is my 2nd time staying here However got little bit disappointed: Room next to elevator Lot of noise interrupted sleeping time . Housekeeper did not clean up my room till I came back from the beach 1:00pm . Last day, front desk staff helped me to call car service ( instead Taxi ) was supposedly $55 to airport , got ripped off from the driver $80 bad experience
Stayed 3 nights in May 2024
Response from Cesar on May 16, 2024
HI Lisa, Thank you for your review. I apologize for the issues that occurred. We will take these comments and use them to improve our service. Thanks

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love, it!!
Stayed 4 nights in May 2024
Response from General Manager on May 15, 2024
Nicole, It's lovely to know you had a perfect stay at The Cardozo Hotel! I'm sure you enjoyed the best of Miami during your stay with us and I can't wait to welcome you back to the Magic City for more!

10/10 Excellent

Ambra

Liked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on May 15, 2024
Ambra, I'm thrilled to hear you had such an amazing stay! Your feedback lights up our day, just like the Miami sun. Can't wait to welcome you back to the Cardozo Hotel for more fun in South Beach!

10/10 Excellent

Myra, oceanside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Myra, Thanks for the fantastic rating! We're over the moon that you had such a great time with us. Your feedback means the world, and I'll be sure to pass on your positive vibes to the team. I can't wait to welcome you back for more fun in the Miami sun at the Cardozo Hotel!

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Close walking to everything. Beach was right across the street and very clean. Everyone was friendly.
Stayed 1 night in May 2024
Response from General Manager on May 13, 2024
Terri, I'm so glad you had a fantastic time with us! It's awesome to hear that you enjoyed our prime location and the pristine beach right across the street. Providing friendly service is what we do best, and I'm thrilled you felt the warmth of our Miami hospitality. We're grateful for your feedback and can't wait to see you back at the Cardozo Hotel for more sunny adventures!

2/10 Terrible

Asia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall unsatisfied. Rooms are very small, poor customer service when we asked for towels. NO MICROWAVE WAS HORRIBLE. Definitely not going back!!!
Stayed 2 nights in May 2024
Response from General Manager on May 10, 2024
Asia, I truly appreciate you taking the time to share your feedback with us. I regret to learn about any inconvenience you experienced while requesting more towels. Please know that we'll discuss this situation with our team to ensure we continue to provide the attentive and friendly service we're known for to each guest. We've also noted your comments regarding our rooms and amenities and I’d like to share that while our rooms don’t have microwaves, we do offer mini refrigerators and coffee on guest floors, along with two wonderful dining options to cater to our guests' preferences. Your feedback is invaluable to us, and we'll share it with our team as we continuously strive to enhance our guest experiences. If there’s anything else we can assist you with, please feel free to contact us directly.

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just ok, but great location, right across from the beach and near tons of restaurants & shopping.
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
I'm delighted to hear you appreciated the charm of The Cardozo Hotel and the unbeatable location right across from the beach. It's wonderful to know you found plenty of dining and shopping options nearby. I look forward to hosting you again soon for another memorable stay in the heart of Ocean Drive!

10/10 Excellent

ALBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! We enjoyed the view of South Beach from our room.
Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
Thank you for choosing Cardozo Hotel for your stay! I'm thrilled to hear you enjoyed our prime location in the heart of Ocean Drive and the breathtaking views of South Beach from your room. I can't wait to welcome you back to experience all the vibrancy of The Magic City once again!

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Very friendly staff and amazing food! Not very loud noise surrounding and close to everything needed!
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 30, 2024
Jason, I'm so pleased to hear that your stay at Cardozo Hotel exceeded your expectations. The atmosphere of our hotel and surroundings is truly the best! We're the perfect oasis in Ocean Drive, with direct access to the beach and closeness to the vibrancy of South Beach while also being a tranquil are in which you can rest. Your comments about our friendly staff and dining options will be shared with our team, they'll be delighted to learn they helped make your stay even better. I can't wait to welcome you back for another excellent stay in Miami!

6/10 Okay

LYNNITA

Stayed 2 nights in Apr 2024
Response from General Manager on May 22, 2024
Lynnita, I appreciate your feedback, and I'm glad to hear that you enjoyed your stay. However, I regret that we could not exceed your expectations this time. Your insights are valuable to us as we continuously work to enhance the guest experience. Should you have any further feedback, please don't hesitate to reach out to us. I look forward to welcoming you back soon to experience the charm of Miami once again!

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the beach. Restaurant was very good. Would have been better if we didn't need to carry the beach chairs down to the beach and if they had beach umbrellas. Room was beautiful and spacious.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 29, 2024
Colleen, thank you for sharing your experience at The Cardozo Hotel! I'm thrilled you enjoyed our beautiful and spacious rooms, and that you found our restaurant top-notch! I'll make sure to share your feedback about our beach amenities with our team. I look forward to welcoming you back for more fun in South Beach.

8/10 Good

Lisa Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and hotel had a great vibe
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 26, 2024
Lisa, I appreciate your kind words about our staff and the hotel's vibe. It's great to know that you felt welcomed and enjoyed the charm of Miami Beach! I look forward to seeing you again soon for another fantastic experience.

4/10 Poor

Jillian

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 22, 2024
I regret to hear that your experience fell short of expectations. Your feedback is important to us, and I would like to learn more about your concerns to address them directly. Please feel free to reach us directly so we can understand and address your concerns.

2/10 Terrible

Armen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel
Stayed 4 nights in Apr 2024
Response from General Manager on Apr 22, 2024
I'm disappointed to hear that you had a negative experience. We strive to provide the best service possible and would like to understand more about what happened during your stay. Please feel free to reach us directly so we can address your concerns.

2/10 Terrible

Tanya

Disliked: Staff & service, property conditions & facilities
Poor service by hotel and poor breakfast option.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Tanya, Thank you for sharing your feedback with us. I'm disappointed to hear that our service and breakfast options fell short of your expectations during your recent stay. At Cardozo Hotel, we strive to provide attentive service and a diverse range of dining options to cater to every palate. With two on-site dining establishments, including Call Me Cuban for authentic cuisine and Estefan Kitchen Express for quick bites, we aim to offer something for everyone. Please rest assured that we are fully committed to delivering excellence in every aspect of your stay. I look forward to the opportunity to welcome you back in the future for an even better stay in the heart of Ocean Drive.

10/10 Excellent

Bryan W

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is great. Very clean and convenient. The only problem we had was that the staff break room was located right across the hall from our room and they were very loud early in the morning. Like clockwork at 6am. Congregating in the hallway right outside our door.
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Bryan, I'm so glad that your stay at The Cardozo Hotel was great! Your comment about our hotel being convenient is spot on! Being in the heart of Ocean Drive while also having direct access to the beach and a tranquil ambiance is incomparable! I regret the disturbance during your stay and we'll review this situation with our team to ensure we provide the best experience to each guest. Thank you again for choosing us and I can't wait to welcome you back soon!

10/10 Excellent

Frank

Stayed 3 nights in Apr 2024
Response from General Manager on May 6, 2024
Thank you for sharing your experience at The Cardozo Hotel. We take pride in creating memorable stays, and it's fantastic to know we hit the mark with you. Here's to more unforgettable moments on your next visit to South Beach!

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024
Response from General Manager on May 3, 2024
I'm overjoyed that you chose to stay at The Cardozo Hotel for your Miami adventures and I look forward to your return so you can experience all the vibrancy of Ocean Drive once more.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this famous South Beach hotel. Everyone was great and friendly.
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 11, 2024
I'm absolutely thrilled to hear that you had a wonderful time at the one and only Cardozo Hotel! It's fantastic to know that our team's friendliness made your stay memorable. I look forward to having you back for another vibrant South Beach experience!

10/10 Excellent

Laura

Stayed 1 night in Mar 2024
Response from General Manager on Apr 29, 2024
Laura, I'm overjoyed to hear that you had such a fantastic time at The Cardozo Hotel. I can't wait to welcome you back for another round of sunny days and ocean breezes!

10/10 Excellent

Britney, Bellflower

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient
Stayed 1 night in Mar 2024
Response from General Manager on May 6, 2024
Britney, What fantastic news! It's a delight to hear that you had an amazing time at The Cardozo Hotel. We're all about providing those great and convenient experiences that keep our guests coming back for more. With our prime location in the heart of Ocean Drive, there's always something exciting happening just around the corner. Can't wait to have you back for another Miami adventure soon!

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
In the PERFECT spot if you’re looking to walk around South Beach. Not a long drive from the airport either. We stayed here before flying out for our honeymoon and it was good.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 8, 2024
Savannah, Thank you for sharing your experience! I'm delighted to hear that you found our location perfect for exploring South Beach and convenient for your honeymoon trip. Congratulations on your marriage! I hope to welcome you back soon and create more memorable moments together!

8/10 Good

Nancy, PORT DOVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right across from the beach! Very clean room and extremely comfortable bed. Fantastic location within walking distance of restaurants and shopping. We would definitely stay there again!
Stayed 4 nights in Mar 2024
Response from General Manager on Apr 5, 2024
Nancy, I could not be happier to hear that you had a great experience at Cardozo Hotel. Our prime location in the heart of Ocean Drive gives us access to the best of Miami! The beach is just a few steps away, and some wonderful restaurants and stores make us the perfect spot for a perfect stay in South Beach. I can't wait to welcome you back for another fantastic stay in the future!

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. They're very helpful with your needs. They provide free bicycle and beach chairs
Stayed 1 night in Apr 2024
Response from General Manager on Apr 4, 2024
Your feedback shines bright as the Miami sun! I'm thrilled to hear that you enjoyed the exceptional service provided by our amazing staff. At Cardozo Hotel, we strive to ensure that our guests' needs are met with utmost care and attention. It's great to know that you appreciated the complimentary amenities like bicycles and beach chairs, which are just a few ways we aim to enhance your stay. I look forward to welcoming you back for another fantastic experience!

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute room. Clean. Good restaurant. Comfy bed. Very close to beach. Walkable anywhere. Good ice cream next door. Loud area though.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 12, 2024
Lindsay, I'm so glad you enjoyed your stay and found our location convenient for exploring the vibrant energy of Miami Beach! While our hotel offers a peaceful retreat from the hustle and bustle, we understand that the area can get lively sometimes. That's why our rooms are thoughtfully designed to provide a tranquil haven, ensuring you have a perfect, restful night's sleep. Thank you for your feedback, and I look forward to welcoming you back for another wonderful stay at Cardozo Hotel!

10/10 Excellent

Aneil, London

Classic art deco hotel at a reasonable price. What’s not to like?
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you for your kind words! I'm delighted that you enjoyed the classic Art Deco ambiance of our hotel. It's our pleasure to provide a nostalgic but modern experience that captures the essence of South Beach. I look forward to welcoming you back for another memorable stay at the Cardozo Hotel!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay all around for my anniversary.
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Congratulations on your anniversary! We're thrilled to have been a part of your celebration of love. It warms our hearts to know that you had a great stay with us while commemorating such a special occasion. Love is truly in the sea breeze here at Cardozo Hotel, and we're honored to have played a role in your love story. Here's to many more years of love, laughter, and unforgettable moments together. I look forward to being a part of your journey for years to come!

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was tough.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 25, 2024
Thank you very much for sharing your experience with us! It's truly heartwarming to hear that you had a wonderful stay. Providing convenient parking options for our guests is one of our top priorities, which is why we offer 24-hour valet service for your ease and accessibility. Additionally, there's a public parking lot just a block away, giving you the flexibility to choose the option that suits you best. Please know we'll consider your feedback as we aim to provide a seamless experience in all aspects! I genuinely appreciate your support and can't wait to welcome you back to Cardozo Hotel for another fantastic experience!

10/10 Excellent

Anthony

Water pressure in Miami seems to be an issues second place I have stayed at where there is barely any pressure so not on the Hotel. Id recommend finding solutions if you are a property owner to help those staying there. Otherwise amazing service! Thank you for your hospitality!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 22, 2024
Thank you for sharing your fantastic experience! I'm thrilled that you had an enjoyable stay at Cardozo Hotel. Your feedback truly motivates us to continue providing exceptional service and experiences for our guests. I can't wait to welcome you back to soak up more of the vibrant South Beach charm and hospitality on your next visit to Miami!

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. The hotel staff were very friendly. The location is fantastic
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for your wonderful feedback! I'm delighted to hear that The Cardozo Hotel exceeded your expectations. Our central location on Ocean Drive, coupled with direct beach access, ensures that you experience the vibrant essence of South Beach during your stay. Additionally, our team is indeed the best and I'm glad they made your stay even better. I can't wait to welcome you back for another fantastic stay!

6/10 Okay

Rachel, Melissa

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Rachel,I'm glad you enjoyed your stay with us. However, I'm disheartened that not all aspects of your stay met your expectations. I'd appreciate the chance to learn more about your stay with us. If you'd like to share more details about your experience, please don't hesitate to reach out to us. I look forward to the chance of regaining your trust and exceeding your expecations in your next South Beach adventure.

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel really has the vibe of South Beach. The staff was great and rooms were clean. If you like dining South beach is the best.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for your feedback! I'm thrilled you enjoyed the vibrancy of South Beach during your stay at Cardozo Hotel. Located in the heart of Ocean Drive, our hotel offers easy access to all the excitement that South Beach has to offer! I'm glad that you found our staff to be great and our rooms comfortable. I look forward to welcoming you back soon for another excellent Miami getaway!

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was incredible. the rooms were fine- spacious and nice. but the staff made the stay. everyone is HOT and super nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 12, 2024
Thank you for sharing your fantastic experience, Daniel! I'm thrilled to hear that you had an excellent stay with us. Our team works hard to ensure that every guest feels welcome and comfortable. It's wonderful to hear that our staff made your stay memorable with their warmth and hospitality. I appreciate your kind words about the cleanliness, amenities, and property conditions as well. We hope to have the pleasure of welcoming you back to The Cardozo Hotel for more Miami adventures!

4/10 Poor

Simone

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The area around it was nice. My key card wasn’t working had to go down stairs multiple times for a room I paid for!! The staff was very rude during the check out process
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Simone, Thank you for sharing your experience with us. I'm glad to hear that you enjoyed our location in the heart of Ocean Drive. However, I regret the inconvenience you experienced with your key card and the check-out process. Providing excellent service is our priority, and I'm disheartened that we fell short this time. Your feedback is valuable to us, please rest assured that we will take immediate action to address these situations and prevent them from occurring again in the future. If you have any further concerns, please feel free to contact us directly. I hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.

8/10 Good

Renee Louise

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for your feedback! I'm pleased to learn that you enjoyed your stay at The Cardozo Hotel. I hope you got the most out of your South Beach trip by exploring Ocean Drive and basking in the Miami sun. I can't wait to welcome you back for another fantastic stay!

10/10 Excellent

Regina

Liked: Staff & service, amenities, property conditions & facilities
Front attendants were amazing especially Richard!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 11, 2024
Thank you for your feedback! I'm pleased to hear that our front attendants, especially Richard, made your experience at The Cardozo Hotel exceptional. We take pride in providing outstanding service to our guests and I'm thrilled your experience reflected this. I'll be sure to pass along your compliments to Richard and the rest of our staff. I look forward to welcoming you back soon for another perfect South Beach getaway!

8/10 Good

Danequa

Liked: Property conditions & facilities
Disliked: Staff & service
Our stay was okay.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 7, 2024
Danequa,Thank you for taking the time to share your rating! I'm glad that you enjoyed our beautiful views, prime location, well-appointed rooms, and excellent service. Maintaining high standards is a top priority for us, and I'm thrilled your experience reflected that. I can't wait to welcome you back to the Cardozo Hotel for an even better stay!

6/10 Okay

Alyssa

Stayed 1 night in Feb 2024
Response from General Manager on Mar 22, 2024
Thank you for choosing Cardozo Hotel for your stay. I value your feedback and would love to hear more about your experience so we can ensure every guest enjoys a wonderful time in Miami. Please feel free to share any additional details with us. We're here to make your next stay even better!

10/10 Excellent

Sandra

Stayed 5 nights in Nov 2023
Response from General Manager on Mar 22, 2024
Thank you for your rating! It's wonderful to hear you had a memorable stay at Cardozo Hotel. Here's to more sunny days and unforgettable moments on South Beach!

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is simply amazing drinks were great staff was friendly location is A
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for your glowing review! I'm pleased to hear that you had an amazing experience at Cardozo Hotel. Our team works hard to ensure that every guest feels welcomed and valued, and I'm overjoyed that you found our staff to be friendly. It's fantastic to hear that you enjoyed our drinks and that our prime location on Ocean Drive exceeded your expectations. I can't wait to welcome you back for another incredible stay at Cardozo Hotel!

2/10 Terrible

Heath

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was the worst bed I have ever slept on except maybe a hostel in I stayed at in Mexico City. My wife and I had to sleep with our heads at the foot of bed. Bed was hard, had a dip and was slanted toward headboard so you felt like you were in a hole.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Heath, Thank you for sharing your experience with us. I'm truly disappointed to hear that you found the bed uncomfortable during your stay at Cardozo Hotel. Your comfort is of utmost importance to us, and it's disheartening to learn that we fell short in providing you with a restful night's sleep. Please know this is not reflective of the high standards we uphold. I appreciate your feedback and will address this issue with our team to ensure that future guests do not encounter similar issues. If you'd like to discuss your experience further, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a seamless stay in the future

6/10 Okay

Rosa

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from General Manager on Feb 28, 2024
Thank you for taking the time to share your rating. I’m disappointed to learn your stay did not fully meet your expectations and I’d appreciate the chance to learn more about your stay. If you’d like to share more details about your stay, please don’t hesitate to reach out to us directly. I look forward to welcoming you back for an improved experience.

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for your review, I look forward to welcoming you back to Cardozo Hotel for the full South Beach experience.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from General Manager on Feb 26, 2024
Thank you for your rating, and I'm eagerly awaiting your return to the Cardozo Hotel for another memorable Miami getaway!