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Reviews of Best Western Plus Miami Executive Airport Hotel & Suites

2.5 out of 5
Best Western Plus Miami Executive Airport Hotel & Suites
13700 SW 139th Ct, Miami, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 703 out of 1392 reviews" "
Rating 8 - Good. 339 out of 1392 reviews" "
Rating 6 - Okay. 151 out of 1392 reviews" "
Rating 4 - Poor. 90 out of 1392 reviews" "
Rating 2 - Terrible. 109 out of 1392 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 9 nights in May 2024

10/10 Excellent

Lis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great to get to shopping and family in the area.
Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Andrew, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star !
Stayed 1 night in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property really needs a upgrade, AC makes noise the whole night, closet was broken, faucet in bathroom leaks all day and night. Staff is not friendly. (besides the housekeeping)
Stayed 5 nights in May 2024

10/10 Excellent

Alexandra, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t complain about the hotel or customer service they’re awesome!!!
Stayed 2 nights in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anastasia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and quiet. love the bar and the bartender Brie!!
Stayed 1 night in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

diosbel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Feb 2024
Response from Damaris on May 22, 2024
I would like to apologize for not exceeding your expectations. If I can provide any assistance, please don't hesitate to contact the hotel directly at (305).969.1600.

6/10 Okay

Kenice

Travelled with family
Liked: Cleanliness
The hotel is enough for a short trip.
Stayed 1 night in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Celia

Location
Stayed 1 night in Feb 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anglica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9/10
Stayed 4 nights in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is I was in room 615 and the water pressure was no existent. Was hard to get the soap out of my hair and off my body
Stayed 3 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback and we will be using the feedback to implement improvements.

4/10 Poor

Daniela

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as I checked in, it was a below average experience. I pre checked in but for some reason, it took a lot longer than it should have to check in. When I got to my suite, it felt like a cheap hotel. The bed didn’t seem clean. The couch was ok but a bit noisy. Overall, this experience wasn’t that great. I’ve booked here plenty of times before and never had such a disappointing stay. I might have to reconsider coming back here.
Stayed 2 nights in May 2024

4/10 Poor

zaki, sugar land

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Staff unprofessional breakfast very disappointing its almost 25 minuts from the airport I will not recommend.
Stayed 2 nights in May 2024
Response from Damaris on May 22, 2024
I would like to apologize for not exceeding your expectations. If I can provide any assistance, please don't hesitate to contact the hotel directly at (305).969.1600.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Katelyn

Disliked: Cleanliness, amenities
This place looked nice we first got there but it is dirty in bathroom/ shower and we did find roaches in the room. Not a good experience honestly
Stayed 2 nights in May 2024

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Elizabeth

Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback and we will be using the feedback to implement improvements.

2/10 Terrible

Luz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This property is old and worn out, but the free breakfast was a plus. Leave extra time for traffic.
Stayed 1 night in Apr 2024

8/10 Good

Anglica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Furniture run down bathroom showers have mold and light fixtures not working properly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ethelwyn

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Carol

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms.
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 3 nights in Apr 2024

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable beds and great breakfast included. Close to Miami and the zoo.
Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

nalini

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Front desk host Nicole was very kind and accomodating. Julia was very professional
Stayed 1 night in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We are happy our staff were recognized!

8/10 Good

Eaindra, Yorba Linda

Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Yaudel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ketty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ive stayed here multiple times. its always clean and the staff has always been very nice. 10/10 would stay again
Stayed 2 nights in Feb 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay just outside the city. Our only concern was with the internet. It was very slow so we ended up using cellular data. This was a minor problem because we weren’t in the room for very long each day. Would recommend staying here !
Stayed 4 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback and we will be using the feedback to implement improvements.

2/10 Terrible

Sushant

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No proper room service and noise Air conditioning. Bad customer service
Stayed 3 nights in Apr 2024

10/10 Excellent

Trina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending a wedding nearby so it was convenient and I had no problems while there.
Stayed 1 night in Apr 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities
Good accommodations for price. Only issue is the traffic coming and going out of property.
Stayed 3 nights in Apr 2024

6/10 Okay

Geoffrey

Travelled with family
Liked: Cleanliness
Did not like area and limited dining
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024

10/10 Excellent

ALESHIA LYNETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that you can get the hotel to decorate the room in theme form for a fee.
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is like home 🏡
Stayed 2 nights in Apr 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-Nice hotel , very clean , easy check in / out. -Free parking. -Wifi could work better - we really struggled with that. -pool was very clean / needed more towels outside but when asked we got them promptly. - be sure to stop at the hotel bar and have a chat with eddie 👍 Als
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexandra, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom amenities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you have business at KTMB.
Stayed 1 night in Apr 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Everything was pretty nice and clean. My only complains are that the shower in my room lacked pressure and there are no Tesla chargers but there are regular electric vehicle chargers.
Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback and we will be using the feedback to implement improvements.

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Alexis

Travelled with partner
Disliked: Staff & service
The bed was too soft & uncomfortable. I struggled to get soap out of the sop dispenser & it took a long time for the water to heat up in the shower. Not all members of the staff was friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Richard E Maes

Travelled with partner
Liked: Staff & service
The rooms were of average quality, definitely showing their age. Breakfast was a little more disappointing than I'm used to. Not much in way of hot selections -mass baked tater tots and sausage were only hot options. I made myself a waffle. Only one flavor of yogurt, just things like that. Only put 2 big towels , 1 small and 1 washcloth in each room. Were modestly accomodating for handicapped visitor thst I am, but on return trip there after our cruise did not have the accessible room I requested available. Finally, this place IS NOT anywhere near Miami International Airport - it's a good 30 minutes away if traffic is low. It is near Miami Executive Airport, where private planes land
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fav place. It’s clean and confortable
Stayed 2 nights in Mar 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Navaneetha

Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tunde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean environment
Stayed 1 night in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Although no walkability, the room was spacious and clean, quiet, and the staff very accommodating.
Stayed 2 nights in Apr 2024
Response from Damaris on May 22, 2024
Thanks for staying with us. We appreciate your feedback!