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Hello Soumojit,thank you for taking the time to share your comments about your most recent stay with us.We are happy you had a good experience!Regards.
Hello Abhilash,we truly appreciate your feedback and kind comments about your most recent stay at our hotel.We are glad you had a pleasant experience and hope you will visit us again, soon!Regards.
The room is clean and comfortable. Clients and staff are very noisy in the hallways speaking very loudly. The refrigerator not working upon arrival (it was turned off). I Turned on by myself. Started working the next day. On the same day of arriving, I have to drink everything warm. The front desk nice.
Alexander
Stayed 2 nights in May 2024
Response from Frank, AGM on May 27, 2024
Dear Alexander,thank you for taking the time to share your feedback about your most recent stay at our hotel.We truly apologize for the inconvenience regarding the refrigerator in your room not being turned on when you checked in. Should not have happened.We hope you will visit us again soon so we can have another opportunity to provide you with the high-quality service and comfort we take pride in providing to all our guests!Regards.
Hello Ajeet,we are pleased to know you had a pleasant experience during your last stay at our hotel.Thank you for your great score.We hope you will visit us again soon!Regards.
10/10 Excellent
Darline
May 23, 2024
Liked: Amenities
I really like this hotel it’s very clean and close to everything that I need
Darline
Stayed 1 night in May 2024
Response from Jennifer on May 23, 2024
Darline,Thank you for your kind words and rating. We hope to see you again!
Hello Kevin,thank you for taking the time to share your feedback and great score on your most recent stay at our hotel.We hope you will come visit us again soon!Regards.
Dear Carmen,we appreciate your feedback regarding your most recent stay at our hotel.If there is anything specific we could have done better to make your visit more comfortable next time, please let us know.Regards.
I enjoyed my stay and the shopping and dining options in the area.
Meesha
Stayed 4 nights in May 2024
Response from Frank, AGM on May 21, 2024
Hello Meesha,thank you so much for sharing your kind comments about your most recent stay at our hotel.We are truly glad it was a pleasant experience and hope you will visit us again soon!Regards.
Dear Ender,thank you for sharing your feedback and for staying at our hotel recently.We are glad you had a pleasant experience and hope you will visit us again soon.Regards.
The room was nice and comfortable. I love all the food and shopping in the area.
Meesha
Stayed 4 nights in May 2024
Response from Frank, AGM on May 17, 2024
Dear Meesha,We truly appreciate your time to share your comments about your recent stay at our hotel.We are glad it was a pleasant experience for you and hope you will visit us again soon!Regards.
Hello Juliana,thank you for sharing your feedback on your most recent stay at our hotel.We are glad you and your kids enjoyed our facilities.Look forward to your next visit soon!Best regards.
I thought the hotel itself was great, very clean and safe!
Kelsey
Stayed 1 night in May 2024
Response from Frank, AGM on May 15, 2024
Hello Kelsey,thank you very much for taking the time to share your feedback and kind comments about your most recent stay at our hotel.We are glad you had a pleasant experience and hope you will visit us again, soon!Regards.
Dear Malay,thank you for taking the time to share your feedback about your most recent stay at our hotel.We hope you will visit us again real soon!Best regards.
This place was a great hotel for the price, I would definitely recommend this hotel. The room was clean the hotel was quiet it was a great find and the reviews sealed the deal for me. They were spot on.
Jeanette
Stayed 1 night in May 2024
Response from Jennie on May 13, 2024
Thank you so much for your rating and review. We appreciate your feedback. It was our pleasure to meet all your expectations. Until next time.
The property was well kept and the staff was friendly and helpful. Would stay again.
Cornelia
Stayed 1 night in May 2024
Response from Frank, AGM on May 19, 2024
Dear Cornelia,We appreciate your feedback and kind words on your most recent stay at our hotel.We are glad it was a pleasant experience and hope you will visit us again soon!Regards.
Hello Alex,we truly appreciate your time to share your feedback and scoring regarding your most recent stay at our hotel.We are glad it was a pleasant experience and we look forward to seeing here again soon!Best regards.
Came here for business trip. We didn’t really stay there due to the availability of rooms. The hotel refunded us very quickly and the friendly staffs treated us with good attitude all along.
Sheng
Stayed 1 night in May 2024
Response from Frank, AGM on May 14, 2024
Dear Sheng,We truly appreciate your feedback and kind comments about our staff and service.We are sorry we could not accommodate you on this recent occasion and hope you can visit us in the near future.Best regards.
8/10 Good
Carlos
May 6, 2024
Liked: Amenities
Good
Carlos
Stayed 2 nights in May 2024
Response from Jennifer on May 6, 2024
We appreciate your rating and review.
10/10 Excellent
Marielen
Travelled with family, Travelled with family and small children
Very clean, quiet and great service. I will certainly come back.
Marielen
Stayed 1 night in May 2024
Response from Frank, AGM on May 6, 2024
Hello Marielen,thank you for taking the time to share your feedback on your most recent stay at our hotel.We are very glad it was a great experience for you and we look forward to seeing you again soon!Regards,
Located just off the Florida Turnpike and within walking distance of a nice mall with shopping and restaurants. The hotel is very well kept and clean and the staff very friendly and welcoming. The rooms are basic but clean and updated.
Hello Andy,we appreciate you taking time to share your feedback and such a great rating after your most recent stay at our hotel.We hope you will come visit us again soon!Best regards.
This location was located near some fast food and other restaurants, 5 minute driver to a shopping center.
The staff was nice when asked about extra shampoo and towels, the pool area was nice maybe needs a few extras lounge chairs, pool was heated and they also had a hot tub.
Maria Luisa Van
Stayed 3 nights in Apr 2024
Response from Cathy Otero on Apr 22, 2024
Hi Maria Luisa, We are pleased to know that our services, amenities & facilities all met your expectations. Thank you for such a great review and look forward to your future visit.
Dear Ms. Odalis,thank you so much for your kind words and great rating on your most recent stay at our hotel.We appreciate your feedback and your business.Looking forward to your next visit very soon!Best regards.
Hello Andrew,thank you so much for your great feedback and score!we truly value your business and look forward to seeing you here again soon.Best regards.
Great staff service location. Thanks
Five stars ⭐️
Ghislen
Stayed 4 nights in Apr 2024
Response from Frank, AGM on Apr 12, 2024
Hello Ghislen,thank you so much for your feedback and terrific score.We are glad you had a pleasant stay at our hotel and look forward to seeing you again here soon!Best regards.
2/10 Terrible
PRASHANTRAO
Apr 9, 2024
Disliked: Cleanliness, staff & service
Stayed for 4 nights and never once during our stay room has been cleaned including the trash pick up, towels and toilet paper we need to go front desk and ask for them every day. Raised issue with the Facility Manager and have not heard so far. Overall I don’t recommend this property
PRASHANTRAO
Response from Jennifer on Apr 9, 2024
Prashantrao, we strive to try and meet our guest’s request. It's unhappy to hear we couldn't meet your request due to checkout time and high demand for early arrivals. We hope the rest of your stay was memorable.
I called in around 10:30 am i asked the guy at the reception if we could stay 30 minutes after 11 am since we woke up little late and my wife and daughter were taken a shower his answer was " no I really can't do that " i never experienced something like this before was like wow how rude and disturbing is that?
We had to rush to leave the hotel.
Majed
Stayed 2 nights in Apr 2024
Response from Frank, AGM on Apr 8, 2024
Dear Mr. Majed,we truly regret your departure process at our hotel was disappointing and not up to your expectations.Unfortunately, just like with early checkins, we cannot guarantee late checkouts either; they are both dependent on availability and operational requirements that given day.On the day of your departure we were completely sold out for that evening, and were expecting a couple of large groups to checkin at once later in the afternoon.Thus the hotel's Management instructed the front desk team not to allow any late checkouts that day.The gentleman with who you spoke was following Mgmt instructions, and as he attempted to explain the reason for not being able to accommodate your request, your terminated the call.Under different circumstances, we would have gladly given you extra time to depart the hotel and checkout past the usual time of 11:00 amOnce again, please accept our apologies for not being able to give you the requested checkout and flexibility.We hope you will visit us again soon so we can provide you the comfort and positive experience our guests are accustomed to and expect from our hotel.Best regards.
Hidden gem. Staff very helpful and friendly. Rooms are clean and well kept. Free parking and breakfast included!
Susan
Response from Frank, AGM on Apr 7, 2024
Hello Susan,thank you so much for taking the time to give us your feedback on your most recent stay at our hotel.We appreciate your kind words which we will gladly share with the staff.Looking forward to your next visit soon!Best regards,