Title: The Ritz-Carlton, Mexico City - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Ritz-Carlton, Mexico City Luxury hotel with a full-service spa and a fitness center ![Royal Suite, 1 King Bed, Non Smoking, Park View](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/a64235a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/f4a3307f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/w4000h2664x0y0-2fbd6772.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV, toys](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/e425584f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/w3995h2667x0y0-28c30827.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Ritz-Carlton, Mexico City offers luxury and relaxation with a tranquil garden and indoor pool. Guests can enjoy spa treatments, work out in the gym, and stay connected with free WiFi. The helpful staff makes this elegant property welcoming for families. 9.4 Exceptional ## Popular amenities - - Pool - Bar - Pet-friendly - Parking available - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=68635348&PinnedHotelID=68635348&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/c90e7659.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace) ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 409 sq ft - Park view - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/641bc161.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace) ### Highlights Terrace Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds - 710 sq ft - Park view - Sleeps 2 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking, City View (City View)](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/5ca638e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, City View (City View) 9.6 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Day bed - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/77de00fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed, Non Smoking, City View (City View) ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 431 sq ft - City view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/bd6ce4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace) 10.0 Exceptional 3 reviews ### Highlights Terrace Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 441 sq ft - Park view - Sleeps 3 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/334f2673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, City View (City View) 10.0 Exceptional 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Premium bedding - 473 sq ft - 1 bedroom - City view - Sleeps 3 - 2 Queen Beds ![Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/9c61afb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, City View (Corner) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Day bed - 516 sq ft - City view - Sleeps 2 - 1 King Bed ![Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View)](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/d46bbad8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Park View (Park View) ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 431 sq ft - Park view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/bd6ce4fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking (Park View) ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 441 sq ft - Park view - Sleeps 3 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/w4000h2663x0y0-e59c3347.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner, Terrace) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Day bed - 474 sq ft - Park view - Sleeps 3 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/334f2673.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner) ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Day bed - 592 sq ft - City view - Sleeps 3 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/w4000h2664x0y0-23068738.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Non Smoking, Park View (Corner) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding Day bed - City view - Sleeps 2 - 1 King Bed ![Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/c6385bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed, Non Smoking, Park View ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - City view - Sleeps 2 - 1 King Bed ![Royal Suite, 1 King Bed, Non Smoking, Park View | Living room](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/116421fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite, 1 King Bed, Non Smoking, Park View ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - City view - Sleeps 2 - 1 King Bed ![Club Suite, 1 King Bed, Non Smoking | Living room](https://images.trvl-media.com/lodging/69000000/68640000/68635400/68635348/bc106bc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning Connecting rooms available Club Lounge Free rollaway/extra beds Free cribs/infant beds LCD TV Hypo-allergenic bedding - 1 bedroom - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![3 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42100/42008/w4000h2663x0y0-962a0814_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Mexico City Polanco Polanco - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42394%2C-99.17558&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dUofAq0KGI3gusITZbMpCmgaYJU=) Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500 #### What's nearby - Paseo de la Reforma - 2 min walk - 0.2 km - Angel of Independence Monument - 12 min walk - 1.0 km - Auditorio Nacional - 8 min drive - 2.7 km - World Trade Center Mexico City - 10 min drive - 4.2 km - Palacio de Bellas Artes - 12 min drive - 3.8 km #### Getting around - Chapultepec Station - 7 min walk - Mexico City Buenavista Station - 12 min drive - Benito Juarez International Airport (MEX) - 24 min drive #### Restaurants - ‪Ling Ling - ‬1 min walk - ‪Il Becco - ‬3 min walk - ‪Starbucks - ‬1 min walk - ‪Samos - ‬1 min walk - ‪Central de Pizzas - ‬2 min walk ## About this property ### The Ritz-Carlton, Mexico City Luxury family-friendly hotel near Paseo de la Reforma Located close to Angel of Independence Monument and Auditorio Nacional, The Ritz-Carlton, Mexico City provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. The on-site restaurant, Samos Sabores Míos, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Additional perks include: - An indoor pool - Cooked-to-order breakfast (surcharge), valet parking (surcharge), and a water dispenser - A front-desk safe, tour/ticket assistance, and a banquet hall - A 24-hour front desk, massage treatment rooms, and an elevator - Guest reviews say great things about the helpful staff Room features All 153 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes. Extra amenities include: - Highchairs, art supplies, and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries, and tubs or showers - Wardrobes/closets, free extra beds, and coffee/tea makers ## Similar properties ![Suite, 1 King Bed, Private Pool](https://images.trvl-media.com/lodging/3000000/2470000/2469100/2469062/5f9dbaf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The St. Regis Mexico City Reforma - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 688 reviews CA $1,089 CA $1,302 total includes taxes & fees Nov 17 - Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2469062&PinnedHotelID=2469062&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/35000000/34960000/34959000/34958967/fc5245db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Mexico City Reforma Reforma - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 893 reviews CA $547 CA $653 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=34958967&PinnedHotelID=34958967&HadPinnedHotel=true®ionId=-1&adults=2) ![3 bars/lounges](https://images.trvl-media.com/lodging/1000000/50000/42100/42008/c0843c55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Mexico City Polanco Polanco - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,002 reviews CA $741 CA $886 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=42008&PinnedHotelID=42008&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, Italian cuisine](https://images.trvl-media.com/lodging/1000000/30000/22700/22640/ff531835.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Mexico City Reforma - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,002 reviews CA $1,219 CA $1,457 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=22640&PinnedHotelID=22640&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, dinner served; 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MXN 600 for adults and MXN 600 for children - A bar/lounge - A restaurant - Couples/private dining ### Restaurants on site - Carlotta Reforma - Samos Sabores Míos ### Things to do - Full-service spa - Gym - Indoor pool ### Family friendly - Art supplies - Baby toys - Children's games - Children's toys - Free rollaway/extra bed - High chair - In-room crib - In-room sofa bed - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Massage - Spa open daily - Spa treatment rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Low-height door lock - Low-height electrical outlets in bathroom - Low-height view port in door - Stair-free path to entrance - Transfer shower - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 58 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2021 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Day bed - Free crib - Free rollaway/extra bed - Hypo-allergenic bedding - Premium bedding - Sofa bed ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - LCD TV ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Mobile key entry - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 3502 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls and litter boxes are available ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children - Valet parking fee: MXN 200 per night - Pet fee: MXN 3502 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as The Ritz Carlton, Mexico City The Ritz-Carlton, Mexico City Hotel The Ritz-Carlton, Mexico City Mexico City The Ritz-Carlton, Mexico City Hotel Mexico City ## Frequently asked questions ### Does The Ritz-Carlton, Mexico City have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at The Ritz-Carlton, Mexico City? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on Nov 16, 2025 start from CA $1,201.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Ritz-Carlton, Mexico City pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 3502 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at The Ritz-Carlton, Mexico City? > Valet parking is available for MXN 200 per night. ### What time is check-in at The Ritz-Carlton, Mexico City? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at The Ritz-Carlton, Mexico City? > Check-out is at noon. ### Where is The Ritz-Carlton, Mexico City located? > This family-friendly Mexico City hotel is located in the historical district, within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 mi (5 km). Chapultepec Station is 7 minutes by foot and Sevilla Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Ritz-Carlton, Mexico City Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 186 8 - Good 15 6 - Okay 12 4 - Poor 1 2 - Terrible 9 ### 10/10 Excellent #### Nury Jun 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel ##### Nury Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ritz is great Great ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Darrah Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!! ##### Darrah Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Sanjeev Apr 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful view of the Chepultepec Park from the room and the bar. ##### Sanjeev Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Chi Ngai Apr 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent city view ![](https://a.travel-assets.com/ugc/hotel-reviews/2f5257d4-82fc-4f2a-bd7d-730a965fc4f6-1745853981323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chi Ngai Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Devang Mahesh Mar 24, 2025 Liked: Cleanliness, property conditions & facilities Excellent experience, great view! ##### Devang Mahesh Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ali Jun 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location , personal ##### Ali Stayed 5 nights in May 2025 ### 10/10 Excellent #### Thomas j May 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great experience at the Ritz. ##### Thomas j Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Jaime Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff spoiled me the entire week. Fantastic experience. ##### Jaime Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Tatiana Jun 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing device beutiful hotel ##### Tatiana Stayed 5 nights in May 2024 ### 10/10 Excellent #### Adrian Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff, super friendly ##### Adrian Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Ali Apr 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property ##### Ali Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Jose Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service ##### Jose Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Bikramjeet Jan 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property. ##### Bikramjeet Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Sheena Dec 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort panoramic view of the park. great service. the restaurants at top floor was gorgeous and food was delicious ![](https://a.travel-assets.com/ugc/hotel-reviews/2CC1797BE270B9CB246AF571A10F82759315CE061703299285132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E19529BE29358A5A560F2F5F448255E20BB6D5D01703299285207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sheena Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### ALI Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great service ##### ALI Stayed 4 nights in Jun 2023 ### 6/10 Okay #### Oscar Jan 3, 2025 Liked: Cleanliness, room comfort #### For a Ritz I was expecting better Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be. ##### Oscar Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Estefany May 7, 2024 Liked: Cleanliness, amenities, property conditions & facilities Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant. ##### Estefany Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### Megan Jul 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay! The Ritz-Carlton is an amazing hotel with amazing staff. Everyone was so friendly and kind. Very genuine. I was amazed! Spa was amazing, Restaurant and Bar-amazing. Of course, it is very expensive. But, it was worth every penny! I felt very safe, as well. ##### Megan Stayed 3 nights in Jul 2023 ### 2/10 Terrible #### Alberto Dec 14, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service After Spent around $5000 in 4 days in the Hotel, and stayed in several Ritz Calton facilities around the world, Mexico City facility left so many bitter tastes that compromise my future selections with the brand. Facilities and cleanness were excellent, but there is no sense to suspend the electricity in your room at 11am (check out time) without making a phone call or knocking the door. I had to finish packing my belongings in the dark, and when I got to the front desk, they just told me that has to be something wrong, and they will check that out... nothing else happened.... 11:00 am they will cut the power... won't happen in another 5 Stars Hotel... Very disappointed! ##### Alberto ### 6/10 Okay #### Edgaras Jul 5, 2023 Disliked: Cleanliness, staff & service Ritz Carlton Mexico City needs a lot of work when it comes to customer service. The service is not to part what you think when you think of Ritz Carlton. Staff, especially at the restaurant there is no attentiveness, I had to ask for things multiple times, I poured wine for myself and others who were accompanying me. Rooms were not cleaned properly, one night stand charging portal was not working, couldn’t charge my phone, some wooden hangers were broken, and when you lay down in a nice tub to relax, you can see ugly plastic pipes. Some of the days got water took 10 min to come out!!!! Oh and when I checked in, they asked me if I would like to put a credit card or pay when checked out, I said when checked out. However the minute I touched the mini bar, I get letter and phone calls to immediately see front desk and take care of those charges, so why even offer options to put card on file or pay at the check out. Just over all, I would not come back…. Only thing it has is the amazing view of the park. ##### Edgaras Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Alberto Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sin opinión ##### Alberto Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Timothy Oct 19, 2025 Liked: Amenities Wonderful stay! ##### Timothy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Sheila Oct 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The Best Ritz Carlton I have ever stayed in! ##### Sheila Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Francisco Javier Oct 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel muy padre y excelente servicio ##### Francisco Javier Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Alteza Polanco](https://www.expedia.ca/Mexico-City-Hotels-Alteza-Polanco.h9599422.Hotel-Information) > > [Casa Decu](https://www.expedia.ca/Mexico-City-Hotels-Casa-Decu.h20378447.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Casa Malí by Dominion](https://www.expedia.ca/Mexico-City-Hotels-Casa-Mali-By-Dominion.h12526562.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Maria Condesa](https://www.expedia.ca/Mexico-City-Hotels-Maria-Condesa.h5806067.Hotel-Information) > > [City Centro by Marriott Ciudad De México](https://www.expedia.ca/Mexico-City-Hotels-City-Centro-Ciudad-De-Mexico.h17613855.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [Holiday Inn Express Mexico Aeropuerto by IHG](https://www.expedia.ca/Mexico-City-Hotels-Holiday-Inn-Express-Mexico-Aeropuerto.h15468820.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [Brick Hotel - Small Luxury Hotels of the World](https://www.expedia.ca/Mexico-City-Hotels-Brick-Hotel.h3374393.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Hotel San Fernando](https://www.expedia.ca/Mexico-City-Hotels-Hotel-San-Fernando.h18180394.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [izZzleep Aeropuerto Terminal 1](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-1.h18986401.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) ### Flights > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada)