Title: Holiday Inn Express Mexico Santa Fe by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=2265&destination=Mexico+City%2C+Mexico&selected=2078521&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Mexico Santa Fe by IHG Travelers start with a fresh breakfast, then enjoy coffee while handling business needs at this hotel with meeting spaces and helpful concierge staff. ## Photo gallery for Holiday Inn Express Mexico Santa Fe by IHG ![Exterior - Holiday Inn Express Mexico Santa Fe by IHG (Mexico City)](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/e3039413.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Holiday Inn Express Mexico Santa Fe by IHG (Mexico City)](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/w942h938x1y0-91eb48f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Mexico Santa Fe by IHG (Mexico City)](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/a7f979bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Mexico Santa Fe by IHG (Mexico City)](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/509917b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Mexico Santa Fe by IHG (Mexico City)](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/c7dda28a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Mexico City's heart, Holiday Inn Express Mexico Santa Fe offers free self-serve breakfast, an on-site coffee shop, in-room WiFi, a relaxing garden, and dry cleaning services. Guests consistently praise the attentive staff. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free WiFi - Restaurant - Air conditioning - Parking available - Business services ## Room options ### Check availability for these dates Tonight [Apr. 4 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr. 5 - Apr. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr. 10 - Apr. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 17 - Apr. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Showing 3 of 3 rooms ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/865b2927.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.8 Excellent 30 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![In-room safe, desk, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/4fcc1b39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews - City view - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | Room amenity](https://images.trvl-media.com/lodging/3000000/2080000/2078600/2078521/840a8667.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 19 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Down comforters, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5020000/5013200/5013151/2203f33d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Paragon Hotel Mexico City Santa Fe By Accor Santa Fe - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,001 reviews CA $132 CA $158 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Mexico-City-Hotels-Paragon-Hotel-Mexico-City-Santa-Fe-By-Accor.h5013151.Hotel-Information?chkin=2026-4-10&chkout=2026-4-11&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4680d544-2ebb-4c34-b019-28cce0e115a0&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/892500/892423/9f3d00cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Novotel Mexico City Santa Fe Santa Fe - 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Pet friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 489 reviews CA $123 CA $147 total includes taxes & fees Apr 21 - Apr 22 [](https://www.expedia.ca/Mexico-City-Hotels-Novotel-Mexico-City-Centro-Historico.h96541866.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=4680d544-2ebb-4c34-b019-28cce0e115a0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Holiday-Inn-Express-Mexico-Santa-Fe.h2078521.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-Holiday-Inn-Express-Mexico-Santa-Fe.h2078521.Hotel-Information) ## About the area Located in Santa Fe, a neighborhood in Mexico City, Holiday Inn Express Mexico Santa Fe by IHG is in a shopping district. The area's natural beauty can be seen at Chapultepec Park and Alameda Central, while Frida Kahlo Museum and Palacio de Bellas Artes are cultural highlights. Looking to enjoy an event or a game? See what's going on at Estadio Azteca or Autódromo Hermanos Rodríguez. [Visit our Mexico City travel guide](https://www.expedia.ca/Mexico-City.dx178285) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.36427%2C-99.26508&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-_jIMspU4pQvFQsYRieJFFAFifk=) Guillermo Gonzalez Camarena 1400, Mexico City, CDMX, 1210 ### What's nearby - ![Espectacular vista aérea del skyline de vivienda frente al Parque La Mexicana, en la Ciudad de México, con un cielo nublado como fondo.](https://images.trvl-media.com/place/553248635954530498/c05513d9-0f8e-4f1c-a2f4-c1d95be957a0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque La Mexicana 8 min walk \- 0.8 km - Expo Santa Fe Mexico 2 min walk \- 0.2 km - Tecnologico de Monterrey - Santa Fe 8 min walk \- 0.8 km - Santa Fe Center Mall 10 min walk \- 0.9 km - Ciudad de los Ninos 12 min walk \- 1.0 km ### Getting around - Santa Fé Station 14 min walk - Mexico City Buenavista Station 18 min drive - Benito Juarez International Airport (MEX) 54 min drive ### Restaurants - Café Torino 2 min walk - Los Canarios 2 min walk - Taquearte 1 min walk - Carl's Jr. 3 min walk - Starbucks 1 min walk ## About this property ### Holiday Inn Express Mexico Santa Fe by IHG Hotel near Paseo de la Reforma Free self-serve breakfast, a grocery/convenience store, and a coffee shop/cafe are just a few of the amenities provided at Holiday Inn Express Mexico Santa Fe by IHG. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - Valet parking (surcharge), a 24-hour front desk, and a banquet hall - A vegetable garden, luggage storage, and meeting rooms - Multilingual staff, an elevator, and free newspapers - Guest reviews give good marks for the helpful staff Room features All 128 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and hair dryers - Flat-screen TVs with premium channels - Recycling, free infant beds, and coffee/tea makers ## Similar properties ![In-room safe, desk, bed sheets, wheelchair access](https://images.trvl-media.com/lodging/6000000/5480000/5478600/5478536/4405789c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma Ciudad de Mexico Santa Fe Santa Fe - Free WiFi - Restaurant - Air conditioning - Gym 8.2 Very good 1,002 reviews CA $94 CA $113 total includes taxes & fees Apr 13 - Apr 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=5478536&PinnedHotelID=5478536&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Non Smoking, Terrace](https://images.trvl-media.com/lodging/7000000/6600000/6591300/6591261/29f7e7d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Mexico City Santa Fe Santa Fe - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,002 reviews CA $100 CA $119 total includes taxes & fees Apr 5 - 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Free WiFi - Restaurant - Air conditioning - Gym 8.6 Excellent 377 reviews CA $112 CA $134 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=11075453&PinnedHotelID=11075453&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1470000/1462400/1462347/dc6f8070.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Mexico City Santa Fe Santa Fe - Pool - Spa - Pet friendly - Free WiFi 8.4 Very good 990 reviews CA $125 CA $149 total includes taxes & fees Apr 10 - Apr 11 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1462347&PinnedHotelID=1462347&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6580000/6577000/6576993/d357c411.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Ciudad de México Santa Fe Santa Fe - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.4 Very good 1,001 reviews CA $100 CA $120 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=6576993&PinnedHotelID=6576993&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/892500/892423/54691cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Novotel Mexico City Santa Fe Santa Fe - Pool - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 1,000 reviews CA $110 CA $131 total includes taxes & fees Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=892423&PinnedHotelID=892423&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=2078521&PinnedHotelID=2078521&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2078521,5478536,6591261,37589637,15144910) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Self parking on site (MXN 58 per day) - Valet parking on site (MXN 58 per day) - Wheelchair-accessible parking available ### Food and drink - Free self-serve breakfast available daily 7:00 AM to noon - A coffee shop/cafe ### Family friendly - Grocery/convenience store - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 2,099 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Garden - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 9 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - No plastic drinking straws - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Self parking fee: MXN 58 per day - Valet parking fee: MXN 58 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Hotel Mexico Santa Fe Holiday Inn Express Mexico Santa Fe Holiday Inn Express Mexico Santa Fe Hotel Inn Express Mexico ta Fe ## Frequently asked questions ### Is Holiday Inn Express Mexico Santa Fe by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Express Mexico Santa Fe by IHG? ### How much is parking? ### What time is check-in at Holiday Inn Express Mexico Santa Fe by IHG? ### What time is check-out at Holiday Inn Express Mexico Santa Fe by IHG? ### Where is Holiday Inn Express Mexico Santa Fe by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express Mexico Santa Fe by IHG Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 448 8 - Good 248 6 - Okay 94 4 - Poor 38 2 - Terrible 28 ## Reviews Verified ### 10/10 Excellent #### Charlie Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was nice and clean, great staff. Very good location. ##### Charlie Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Sergio Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Two weeks ago I stayed in the same hotel and this time it was completely different experience. The staff was great. This time it was much better than last. I would definitely stay here again. ##### Sergio Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Volker May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel located in convenient and walkable area. ##### Volker Stayed 14 nights in Apr 2024 Verified ### 8/10 Good #### Armando Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe clean hotel close to the central Santa Fe ##### Armando Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Baltazar Mar 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is very close to all of the main points of interest in Santa Fe, Mexico City. The place is clean and neat, and the staff are always helpful. The breakfast is really great. Well worth the price. ##### Baltazar Stayed 2 nights in Mar 2025 Verified ### 8/10 Good #### Lissi Lorena May 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice area, wonderful breakfast. Nice staff. Towels looked old and stained. It made me wonder if they use them to clean the bathroom. Beds were clean and comfortable. ##### Lissi Lorena Stayed 4 nights in May 2024 Verified ### 4/10 Poor #### Alonso May 24, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities LIt is isolated from abroad. limited restaurants and shopping facilities in safe walking distance. Just one towel in the bathroom. Room big but no charm. Good price but grotty feeling ##### Alonso Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### ANA MARIA Feb 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ##### ANA MARIA Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Cristina Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice hotel ##### Cristina Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### ROGELIO TROYO Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a good stay ##### ROGELIO TROYO Stayed 5 nights in Jan 2025 Verified ### 10/10 Excellent #### Alejandro Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Alejandro Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Rodrigo Ivan Gonzalez Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo excelente ##### Rodrigo Ivan Gonzalez Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### Christian Antonio Aug 5, 2025 Liked: Amenities Excelente ##### Christian Antonio Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Kevin Jul 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nice beds ##### Kevin Stayed 2 nights in Jun 2024 Verified ### 6/10 Okay #### ROCIO Dec 6, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities the shower was awash almost impossible to take a shower ##### ROCIO Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Jimena Apr 3, 2025 Liked: Cleanliness Excelente ##### Jimena Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Erick Oct 31, 2025 Liked: Amenities Yes ##### Erick Stayed 1 night in Oct 2025 Verified ### 4/10 Poor #### chris Sep 3, 2025 Liked: Staff & service Disliked: Cleanliness, amenities bed sheet is yellow ##### chris Stayed 1 night in Sep 2025 Verified ### 4/10 Poor #### Sergio Oct 13, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff was great. Unfortunately property has old/frayed towels, holes in bed sheets, problems with shower temperature, not very clean. Felt like a cheap motel. Fortunately the staff helped us and they relocated us to a property next door which was a little better, but same comments about their towels and bed sheets. ![Dirty towels](https://a.travel-assets.com/ugc/hotel-reviews/03092587-fc19-4d63-b1e8-fc3ca125baa6-1760393847984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hole in pillow cover](https://a.travel-assets.com/ugc/hotel-reviews/27f5ae66-6edb-4dcf-b488-56eb847bc479-1760393847837.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sergio Stayed 4 nights in Oct 2025 Verified ### 6/10 Okay #### Brian Jul 14, 2025 Liked: Amenities Disliked: Property conditions & facilities Outdated lobby area and no bar or are to relax at…felt cold inside. ##### Brian Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Rafael Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Rafael Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Jorge Jun 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good experience ##### Jorge Stayed 4 nights in Jun 2024 Verified ### 4/10 Poor #### Efraim Oct 28, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities poor maintenance ##### Efraim Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### MANUEL Jun 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### MANUEL Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### Mildred Nov 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The worst stay, and it’s not normal for this to happen in this hotel chain, because I’ve stayed in others and they’re exceptional. The bed sheets had hair and were dirty. I even requested a sheet change, and when they removed the pillowcases, they were yellow. I asked to change rooms, and in the new room, one of the two queen beds again had hair on it. And they don’t give refunds to switch to another hotel. It’s a hotel where the cleanliness is terrible. ![](https://a.travel-assets.com/ugc/hotel-reviews/5b04cf16-7f2a-44fc-ac70-f3cd1846af48-1763532907137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07351afd-d633-4fc0-b257-89ca5111dd58-1763532906138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/79e5c77c-72fc-46c2-a7e3-9e34bbcb5b02-1763532907490.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ce0e172-9a00-458e-b884-be67f3b9c68c-1763532906172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mildred Stayed 3 nights in Nov 2025