[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # CASA NOU Central Mexico City aparthotel connected to a rail/subway station, steps from Blackberry Auditorium ![Exterior](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/2cd3e296.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/a8a136d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/81284762.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/6fea26d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite | Private kitchen](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/2bdde0d4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies CASA NOU in central Mexico City offers easy access to the World Trade Center and Angel of Independence Monument. Guests enjoy WiFi in their rooms and the peace of smoke-free surroundings. The concierge team ensures a hassle-free stay. 8.4 Very good ## Popular amenities - 24/7 front desk - Housekeeping - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 11 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 12 - Oct. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=107472034&PinnedHotelID=107472034&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/93f141fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Separate dining area Kitchenette Mini-fridge Smart TV Fan Premium bedding Separate bedroom Private bathroom - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/6fea26d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Separate dining area Kitchenette Mini-fridge Smart TV Fan Premium bedding Separate bedroom Private bathroom - 754 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Executive Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/4fbc05c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Separate dining area Kitchenette Mini-fridge Smart TV Fan Premium bedding Separate bedroom Private bathroom - 700 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Junior Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/35151317.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate dining area Kitchenette Mini-fridge Smart TV Fan Premium bedding Separate bedroom Private bathroom - 646 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Standard Suite](https://images.trvl-media.com/lodging/108000000/107480000/107472100/107472034/w5582h3723x0y0-ef5a1cfb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite ### Highlights Separate dining area Kitchenette Mini-fridge Smart TV Fan Premium bedding Separate bedroom Private bathroom - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Luxury Apartment, Balcony, City View](https://images.trvl-media.com/lodging/105000000/104380000/104375300/104375221/2f086a63.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capitalia Antara Polanco Polanco - Kitchen - Free WiFi - 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Breakfast included - Spa - Free WiFi - Air conditioning 9.2 Wonderful 289 reviews CA $303 CA $362 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Mexico-City-Hotels-HOTEL-LUCA.h76254803.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) Ad ![Daily buffet breakfast (USD 19.16 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5020000/5013200/5013151/2203f33d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Paragon Hotel Mexico City Santa Fe By Accor Santa Fe - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,006 reviews CA $126 CA $151 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Mexico-City-Hotels-Paragon-Hotel-Mexico-City-Santa-Fe-By-Accor.h5013151.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) Ad ![Breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/97000000/96550000/96541900/96541866/01f9f7f3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel México City Centro Histórico Downtown Mexico City - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 394 reviews CA $93 CA $111 total includes taxes & fees Oct 20 - Oct 21 [](https://www.expedia.ca/Mexico-City-Hotels-Novotel-Mexico-City-Centro-Historico.h96541866.Hotel-Information?chkin=2025-10-20&chkout=2025-10-21&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3020000/3012000/3011951/a5c1d748_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Ciudad de México Reforma El Ángel Reforma - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,011 reviews CA $181 CA $216 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Mexico-City-Hotels-City-Express-Plus-Reforma-El-Angel.h3011951.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9320000/9312300/9312295/77153e16_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Mexico Reforma Reforma - 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Breakfast included - Spa - Free WiFi - Air conditioning 9.0 Wonderful 30 reviews CA $351 CA $419 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Mexico-City-Hotels-Lamartine.h118068040.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18580000/18576100/18576014/1672d20e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AC Hotel by Marriott Santa Fe Santa Fe - Pool - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,001 reviews CA $160 CA $191 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Mexico-City-Hotels-AC-Hotel-By-Marriott-Santa-Fe.h18576014.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178285&destination=Mexico City (and vicinity)&destType=MARKET&latLong=19.432,-99.1344&searchId=62226c82-7b14-4ff5-9d18-f964dceb5a62&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-CASA-NOU.h107472034.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMexico-City-Hotels-CASA-NOU.h107472034.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.40558%2C-99.17039&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=x36MrZRvc4gBsBueEycED4ENwHE=) 66 Culiacan Hipódromo, Mexico City, CDMX, 06100 #### What's nearby - Blackberry Auditorium - 2 min walk - 0.2 km - World Trade Center Mexico City - 17 min walk - 1.5 km - Paseo de la Reforma - 3 min drive - 2.3 km - Angel of Independence Monument - 3 min drive - 3.4 km - Zócalo - 7 min drive - 6.4 km #### Getting around - Chilpancingo Station - 3 min walk - Mexico City Buenavista Station - 8 min drive - Benito Juarez International Airport (MEX) - 23 min drive #### Restaurants - ‪Cassava Roots - ‬1 min walk - ‪Jac's - ‬2 min walk - ‪Las Alitas - ‬1 min walk - ‪Taquearte - ‬2 min walk - ‪Charrua's - ‬2 min walk ## About this property ### CASA NOU Central Mexico City aparthotel connected to a rail/subway station, steps from Blackberry Auditorium This smoke-free aparthotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Each apartment features a kitchenette with an oven and a microwave, plus free WiFi and a Smart TV with cable channels. Added amenities include a dining area, premium bedding, and free tea bags/instant coffee. Change of towels is available on request. CASA NOU offers 30 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers. This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 40-inch Smart televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/115000000/114160000/114153800/114153761/36907b38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ULIV Pulse Roma - Condesa Cuauhtémoc - Kitchen - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 295 reviews CA $123 CA $147 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=114153761&PinnedHotelID=114153761&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/36000000/35770000/35760100/35760083/54dd513c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marti Miguel Hidalgo - Parking included - Free WiFi - Room service - Housekeeping 8.8 Excellent 936 reviews CA $53 CA $63 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=35760083&PinnedHotelID=35760083&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite](https://images.trvl-media.com/lodging/28000000/27290000/27288900/27288877/98b1f883.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condesa Suites La Condesa - 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Free WiFi - Air conditioning - Gym - Housekeeping 9.4 Exceptional 47 reviews CA $141 CA $169 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=117723862&PinnedHotelID=117723862&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Kitchenette - Cookware, dishware, and utensils - Microwave - Mini-fridge - Oven - Tea bags/instant coffee ### Bedrooms - Bedroom - Premium bedding ### Bathroom - 1 private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area ### Entertainment - 40-inch smart TV with premium cable channels ### Comfort - Fan ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (37 inch wide door) - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - 24-hour front desk - Change of bedsheets (on request) - Change of towels on request - Concierge services - Free bottled water - Housekeeping (daily) - Iron/ironing board - Luggage storage - Safe - Tour and ticket assistance ### Location highlights - Connected to a rail/subway station - In an entertainment district - In the city center ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 30 units - Bed sheets changed on request - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property ### Property is also known as CASA NOU Aparthotel CASA NOU Mexico City CASA NOU Aparthotel Mexico City ## Frequently asked questions ### Is CASA NOU pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at CASA NOU? > As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at CASA NOU on Oct 13, 2025 start from CA $73.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mexico-City-Hotels-CASA-NOU.h107472034.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at CASA NOU? > This property doesn't offer parking. ### What time is check-in at CASA NOU? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at CASA NOU? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Where is CASA NOU located? > Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CASA NOU Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Amenities ### 8.6 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 55 8 - Good 28 6 - Okay 12 4 - Poor 8 2 - Terrible 4 ### 8/10 Good #### Ernesto Jun 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities The area was nice very close to everything. Lots of restaurants around the area. ##### Ernesto Stayed 1 night in Jun 2025 ### 6/10 Okay #### Stephen Sep 19, 2025 Liked: Cleanliness, property conditions & facilities The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower. Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk. ##### Stephen Stayed 4 nights in Jun 2025 ### 8/10 Good #### Maria Aug 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good ##### Maria Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Jo Ann Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy. ##### Jo Ann Stayed 3 nights in May 2025 ### 8/10 Good #### Diego Mar 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location ##### Diego Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### SOL Jun 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas ##### SOL Stayed 4 nights in Jun 2025 ### 8/10 Good #### SOL Jun 7, 2025 Liked: Cleanliness, property conditions & facilities Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms. ##### SOL Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### ENRIQUE Sep 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The fridge wasn't work ##### ENRIQUE Stayed 1 night in Aug 2025 ### 8/10 Good #### Ernesto Jun 17, 2025 Liked: Cleanliness, property conditions & facilities, communication This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for. ##### Ernesto Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Chantelle May 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay ##### Chantelle Stayed 3 nights in May 2025 ### 8/10 Good #### Alma Oct 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner ##### Alma Stayed 4 nights in Sep 2024 ### 8/10 Good #### Ashley Apr 8, 2025 Liked: Room comfort #### Okay The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area. ##### Ashley Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Gilberto M Apr 15, 2025 Liked: Cleanliness, property conditions & facilities, communication Ok ##### Gilberto M Stayed 2 nights in Apr 2025 ### 8/10 Good #### Juan Oct 4, 2024 Liked: Cleanliness, property conditions & facilities, communication Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers. ##### Juan Stayed 6 nights in Sep 2024 ### 2/10 Terrible #### Jafeth Jan 21, 2025 Disliked: Cleanliness, amenities The shower would flood and the towels and bedding had a very bad smell ##### Jafeth Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Marleni Mar 2, 2025 Liked: Cleanliness, amenities, communication It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay. ##### Marleni Stayed 5 nights in Feb 2025 ### 2/10 Terrible #### Stefan Mar 17, 2025 Disliked: Cleanliness, room comfort, communication #### It is nothing like advertised! The rooms look nothing like on the pictures and they are tiny, the sizes advertised are complete fantasies. The rooms are in bad condition, the sink was clogged, the mirror lamp was falling apart. You cannot enter the place yourself, so at night you are not supposed to enter or leave to let the doorman sleep. We had a look at the room we booked and then we went somewhere else. No idea where the good ratings are coming from. ##### Stefan Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Aggrey Ellis Jun 10, 2025 Liked: Cleanliness Good location and low price but unfortunately had a chaotic stay that led to me booking another hotel. It looks like they've recently put in some sort of air conditioning, but the electrical in the building is not equipped to handle it. We noticed the lights flickering after the air was on, and then lost power in our room completely. When I went to ask, it seems like other guests lost power as well. Our initial room had a king sized bed and street facing window for some fresh air. It also had a sofa and a decent sized dining area. Because of the power outage, we were moved to an interior room with a smaller bed, and no dining table. We weren't compensated for the difference in room type. In addition to this, the majority of our second day there was no wifi, as the electrical situation was still unresolved. After all this a simple ask for an extra bottle of water was rebuffed, and I was told to walk to the Oxxo up the street. If you just need a place to sleep, this will do, but if you are looking for an enjoyable experience, I would look elsewhere. ##### Aggrey Ellis Stayed 1 night in Jun 2025 ### 2/10 Terrible #### matthew Nov 21, 2024 Disliked: Cleanliness, room comfort, communication #### Disgusting dirty misrepresentation. Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril. ##### matthew Stayed 7 nights in Nov 2024 ### 4/10 Poor #### Flavien Jan 4, 2025 Disliked: Room comfort, communication #### No windows! Possibly illegal hotel I spent 2 nights in this building. In summary: to avoid at all cost. - no windows to the outside in the room, no light of day: it is a fully closed environment. You can open an internal window but people taking the elevator then see your room. And still no daylight. Seems to be the case for all rooms I was told. Also no A/C so it feels suffocating - no outside sign in the street. That's why I am not even sure they are a registered hotel. I asked to see their license and they couldn't show it to me. - quite noisy - as the elevator is immediately in front of the room - terrible service: they do not answer the messages. Plus the receptionist was angry at me because he didn't hear the bell and said I was making too much noise for him to come open the door. - extremely expensive for what it is. I asked for a partial refund and they just denied it. - very little equipment (no iron in the room, no pan, no water boiler, very few places to store clothes and things) - I don't see how you are supposed to spend months there - they don't replenish anything when making the room, they essentially do the bed ##### Flavien Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Miguel Angel Aug 19, 2025 Cama muy dura, pesimas almohadas y por la noche a las 6 am habia demasiado ruido por una pareja discutiendo a gritos que no pudieron controlar y duro una hora ##### Miguel Angel Stayed 1 night in Aug 2025 ### 8/10 Good #### Griselda Aug 13, 2025 Liked: Cleanliness, property conditions & facilities, communication ##### Griselda Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Fernanda Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfecto me encantó lo recomiendo al 100 % ##### Fernanda Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Abraham Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Se escucha un poco de ruido de la genere que está en los espacios pero, nada excesivo. El lugar está muy bonito, cómodo, acogedor y te puedes trasaldar sin problemas. Totalmente recomendable. ##### Abraham Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Verified traveller Jun 24, 2025 Liked: Cleanliness, room comfort, communication #### Muy bien Muy bien ##### Verified traveller Stayed 4 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Marquis Reforma Hotel Spa](https://www.expedia.ca/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366.Hotel-Information) > > [NH Collection Mexico City Centro Histórico](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Centro-Historico.h1353939.Hotel-Information) > > [Hotel Stanza](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Stanza.h795177.Hotel-Information) > > [Hilton Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Reforma.h860881.Hotel-Information) > > [Condesa df, Mexico City, a Member of Design Hotels](https://www.expedia.ca/Mexico-City-Hotels-Condesa-Df.h1151990.Hotel-Information) > > [InterContinental Presidente Mexico City by IHG](https://www.expedia.ca/Mexico-City-Hotels-InterContinental-Presidente-Mexico-City.h4641.Hotel-Information) > > [Hilton Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Hilton-Mexico-City-Airport.h72865.Hotel-Information) > > [Mexico City Marriott Reforma Hotel](https://www.expedia.ca/Mexico-City-Hotels-Mexico-City-Marriott-Reforma-Hotel.h2297329.Hotel-Information) > > [Hotel Catedral](https://www.expedia.ca/Mexico-City-Hotels-Hotel-Catedral.h39209897.Hotel-Information) > > [JW Marriott Hotel Mexico City Polanco](https://www.expedia.ca/Mexico-City-Hotels-JW-Marriott-Hotel-Mexico-City.h42008.Hotel-Information) > > [Barceló México Reforma](https://www.expedia.ca/Mexico-City-Hotels-Barcelo-Mexico-Reforma.h25798.Hotel-Information) > > [Camino Real Polanco Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Polanco-Mexico.h9253.Hotel-Information) > > [Sofitel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sofitel-Mexico-City-Reforma.h34958967.Hotel-Information) > > [Four Seasons Hotel Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Four-Seasons-Hotel-Mexico-City.h22640.Hotel-Information) > > [Hyatt Regency Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Hyatt-Regency-Mexico-City.h23360.Hotel-Information) > > [Galeria Plaza Reforma](https://www.expedia.ca/Mexico-City-Hotels-Galeria-Plaza-Reforma.h582712.Hotel-Information) > > [Casa Pepe Hostel Boutique - CDMX](https://www.expedia.ca/Mexico-City-Hotels-Casa-Pepe-Hostel.h23817860.Hotel-Information) > > [NH Collection Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Reforma.h243.Hotel-Information) > > [Zocalo Central & Rooftop Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Zocalo-Central-Rooftop-Mexico-City.h8511201.Hotel-Information) > > [NH Collection Mexico City Airport T2](https://www.expedia.ca/Mexico-City-Hotels-NH-Collection-Mexico-City-Airport-T2.h2885057.Hotel-Information) > > [Courtyard Mexico City Airport](https://www.expedia.ca/Mexico-City-Hotels-Courtyard-Mexico-City-Airport.h4818555.Hotel-Information) > > [Sheraton Maria Isabel Mexico City Reforma](https://www.expedia.ca/Mexico-City-Hotels-Sheraton-Mexico-City-Maria-Isabel-Hotel.h18081.Hotel-Information) > > [izZzleep Aeropuerto Terminal 2](https://www.expedia.ca/Mexico-City-Hotels-IzZzleep-Aeropuerto-Terminal-2.h31795161.Hotel-Information) > > [The Ritz-Carlton, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-Ritz-Carlton.h68635348.Hotel-Information) > > [Historico Central Hotel](https://www.expedia.ca/Mexico-City-Hotels-Historico-Central-Hotel.h10934337.Hotel-Information) > > [Camino Real Aeropuerto Mexico](https://www.expedia.ca/Mexico-City-Hotels-Camino-Real-Aeropuerto-Mexico.h46176.Hotel-Information) > > [Gran Hotel Ciudad de Mexico Zocalo View](https://www.expedia.ca/Mexico-City-Hotels-Gran-Hotel-Ciudad-De-Mexico.h21358.Hotel-Information) > > [Las Alcobas, a Luxury Collection Hotel, Mexico City](https://www.expedia.ca/Mexico-City-Hotels-Las-Alcobas.h3499699.Hotel-Information) > > [The St. Regis Mexico City](https://www.expedia.ca/Mexico-City-Hotels-The-St-Regis-Mexico-City.h2469062.Hotel-Information) > > [W Mexico City](https://www.expedia.ca/Mexico-City-Hotels-W-Mexico-City.h919779.Hotel-Information)