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Reviews of Hotel Cosmos Don Carlos

3 out of 5
Hotel Cosmos Don Carlos
Justo Sierra 1493 Los Pinos, Mexicali, BC

Reviews

7.8

Good

Rating 10 - Excellent. 146 out of 350 reviews" "
Rating 8 - Good. 92 out of 350 reviews" "
Rating 6 - Okay. 58 out of 350 reviews" "
Rating 4 - Poor. 31 out of 350 reviews" "
Rating 2 - Terrible. 23 out of 350 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

RAYMUDO

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very affordable and the staff is nice
Stayed 2 nights in May 2024

10/10 Excellent

Karen

very clean
Stayed 1 night in Apr 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hector C

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good for what it’s worth
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

6/10 Okay

Luis

Business traveller
Liked: Cleanliness, staff & service
Great place. My 3 star review is because of the WiFi. This is the second time I have stayed. The first time they had just gotten their new network installed back in spring of 2023 (at least that is what they told me. One year later and they still haven’t fixed it. I had so much work to do and I had to go to an Internet café to get it done to the folks that own the hotel capital U need to get this stuff fixed!!!!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

DAVID A

Travelled with family
Excellent customer service! Employees are very respectful and are always willing to help you. Hotel has a rustic style and that’s what makes it unique.
Stayed 3 nights in Mar 2024

4/10 Poor

Arden

Travelled with group
Disliked: Amenities, property conditions & facilities
No hot water, told management twice. If your staying in Mexicali it is a good area. The manager was nice. Good security. Dated hotel last renovated in 1990. Pay the extra money and stay next door.

4/10 Poor

Bertha Alicia Padilla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor and have mosquitos in the room and the people are not nice
Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Stayed 1 night in Feb 2024

10/10 Excellent

Hector C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good overall..
Stayed 2 nights in Feb 2024

6/10 Okay

Julieta

Regular
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jan 2024

6/10 Okay

María Guadalupe García

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is good service and it’s clean but the facilities are very old, they need to be renovated and there is a lot of noise.
Stayed 4 nights in Dec 2023

8/10 Good

Hector C

Liked: Staff & service
Disliked: Amenities
It’s a room to sleep and or… It’s basic.. But it’s pretty quiet for what it’s worth compared to other properties..
Stayed 1 night in Dec 2023

8/10 Good

Rosalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Safe area to walk either at daytime or nighttime. Many restaurants and grocery stores nearby, walking distance. Very friendly staff and room was clean it daily. We dealt with mosquitoes inside the room. No refrigerator in the room, we drank our drinks at room temperature,
Stayed 5 nights in Dec 2023

10/10 Excellent

Francisco

Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Stayed 1 night in Nov 2023

2/10 Terrible

ROBERTO M

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk to check in the old man gave a bad attitude right away because i came in late he tells me after 12:00 am we don't save the rooms but i was there before and i paid the insurance to protect me if i got there late leaving after work hitting traffic from LA , this old man got me mad then he tells me i have to pay again i told him i paid already online and then leaving he wanted me to pay for one more day i got very mad.
Stayed 2 nights in Oct 2023
Response from el anciano on Nov 3, 2023
k mal se refiere alas personas mayores y no pago eso usted lo sabemuy mala experiensa como huesped

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

María Guadalupe García

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was a clean room ,breakfast was excellent, friendly staff 🙌
Stayed 2 nights in Sep 2023

4/10 Poor

Yolanda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It's not what I expected, the photos are pretty and the room was mot like the photos they posted
Stayed 3 nights in Sep 2023

4/10 Poor

Cesar

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Misael

Disliked: Cleanliness, property conditions & facilities
The room has roaches and was dirty
Stayed 1 night in Sep 2023

10/10 Excellent

Eduardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is the property should have a dog space
Stayed 2 nights in Sep 2023

10/10 Excellent

Everardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was just what we perfect
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skip it
This is an old motel building and it shows. Be prepared to share your room with bugs coming out of the walls. TRhe bed and linens were clean and replaced daily but there were no other comforts. Frankly overpriced and not worth the experience.
Stayed 3 nights in Jul 2023

8/10 Good

Hector C

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok nothing special
Stayed 1 night in Jun 2023

6/10 Okay

Hector, Yuma

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is outdated and needs several improvements. Its not worth the price. Your better off paying 20 dollars more instead of stressing over the condition of the room!
Stayed 1 night in Jun 2023

10/10 Excellent

Haidee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, the staff was amazing, and the hotel was beautiful. There’s restaurant close by and cannot forget the pool. The pool was very pretty and got some good shots. We stayed 3 nights and they offered breakfast for 2 of them. The breakfast was delicious!! Definitely recommend!!
Stayed 3 nights in Jun 2023

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in Jun 2023

8/10 Good

Martin

Stayed 1 night in Jun 2023

8/10 Good

Guadalupe C

Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Desayuno incluido con tu reservación, muy limpio y pudimos traer nuestra mascota 🐶
Stayed 1 night in Jun 2023

8/10 Good

Cristina Paloma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Trebor

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, efficient, everything worked
Stayed 5 nights in May 2023

10/10 Excellent

Saul Munguia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y mejor trato
Stayed 1 night in May 2023

4/10 Poor

melissa

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When checking in we were ok after getting our small room with just a bed and a small table, we sat down to relax and then I seen a huge roach walking out of the back of the bed and that was not the first one we seen since we got there then our brother in laws air conditioner went out while their stay as well this place is very outdated and need remodeling and deep cleaning we only stayed because we had no choice too late at night to get another hotel. Our last time staying here. The outside staff walking around were very helpful the only problem we had was air conditioning and roach.
Stayed 1 night in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

María Guadalupe García

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, muy atentos y amigables, muy limpio y cuenta con desayuno incluido muy casero. El mobiliario es viejo pero limpio. Definitivamente volveremos
Stayed 3 nights in May 2023

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
I like the security that was over my vehicle I have a motorcycle so I really wanted to feel secure and there was a security all night that watch the vehicle and other security that walk the area , food at your fingertips restaurant all around and nice stay
Stayed 2 nights in May 2023

4/10 Poor

alejandra

Stayed 1 night in May 2023

10/10 Excellent

Karla

Stayed 1 night in May 2023

6/10 Okay

Todd

Liked: Staff & service
Disliked: Property conditions & facilities
This is definitely a Mexican hotel. Its good for a night, but the fixtures and TV’s are old.
Stayed 1 night in Apr 2023

6/10 Okay

Oscar

Travelled with partner
Disliked: Amenities, property conditions & facilities
😬
Stayed 4 nights in Apr 2023

8/10 Good

Edgar

Stayed 1 night in Apr 2023