Centre commercial intu Metrocentre

Clean hotel and staff were pleasant enough. Dated in appearance across lots of areas and small details in the room let it down - poor quality hairdryer, pillows were clearly old and misshapen, having to pay for the crisps left out etc. Our main issue was room was unbearably hot, given the recent weather, with no air conditioning so we both had a really uncomfortable night (not) sleeping there. Overall, it felt very expensive for what it was. When we went to get breakfast in the morning and found out they wanted another £40 for the two of us to have breakfast, despite paying a lot in the first place in an upgraded room, it all just left a poor impression.