Methodist Southlake Hospital Tours and Activities

This was such a a wonderful place.Location was perfect for walking to the convention center and multitudes of restaurants. Hotel is in a renovated 100 year old building. Very nice. Rooms large..unique art and atmosphere.. Safe feeling place..but the best of all the customer service..Wayne, Sean, Jessica K and Jessica M in every dealing or conversation with these individuals was so pleasurable. They represent what customer service is suppose to be. And far beyond customer service they treat you like family and friends. These people in each case went far beyond what their jobs would expect. Not just to myself but to anyone I saw them communicate with.. They truly care for each person they have in their hotel..They are a breath of fresh air in a world that has lost its ability to care about strangers .Beautiful views, wonderful art pieces..amenities are a long list..each room is setup with a mini bar and snack bar. They offered a complimentary locally made beer..They have a happy hour where they also offer a complimentary glass of wine..But again the place was perfect for comfort , location. Customer service

We stayed here for my daughter’s 10th birthday trip. The hotel and staff were amazing. They really made her feel special the whole weekend.

The hotel is so cute, decor, rooftop pool & bar are great. The beds were comfy. It is a bit noisy in the room. We could not get an Uber at all. It was impossible to get reliable transportation & the hotel only drives you within 3 miles of the hotel. Come with a rental care or a plan on commuting.