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Reviews of CasaBlanca Resort and Casino

3.5 out of 5
CasaBlanca Resort and Casino
950 West Mesquite Blvd., Mesquite, NV

Reviews

8.2

Very good

Rating 10 - Excellent. 833 out of 1815 reviews" "
Rating 8 - Good. 553 out of 1815 reviews" "
Rating 6 - Okay. 246 out of 1815 reviews" "
Rating 4 - Poor. 114 out of 1815 reviews" "
Rating 2 - Terrible. 69 out of 1815 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Dan

Travelled with family
The fridge in our room had old food in it. Hassle at front desk had to recheck in twice. Smoke smell throughout the hotel. 3 star rating
Stayed 1 night in May 2024

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
I was not prepared for the strong cigarette smoke/smell throughout. I don’t remember Vegas smelling so strong.
Stayed 1 night in May 2024

8/10 Good

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and play, gaming, golf and site seeing. We will be back!
Stayed 1 night in May 2024

6/10 Okay

Dan

Travelled with family
Ok but smoking allowed
Stayed 2 nights in May 2024

10/10 Excellent

NORMA

Stayed 3 nights in May 2024
Response from Hotel Manager on May 17, 2024
Thank you for staying with us and leaving a nice 5 out of 5 rating Norma. we appreciate you and hope to have you back again soon.

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hotel Manager on May 17, 2024
Thank you for staying with us Maria. We appreciate you and hope to see you again soon.

4/10 Poor

Carrie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Our room was not the cleanest. Cobb webs in the corners. Wallpaper in bathroom coming down. Bath tub dirty and gross. Carpet felt very dirty. Room smelt stale and dirty. Rooms need renovation and deep cleaning.
Stayed 1 night in May 2024
Response from Hotel Manager on May 14, 2024
Hi Carrie, thank you for taking the time to let us know about the condition in which you found your room. We have shared your review with our housekeeping management team so that they can address it. If at any time you are not happy with your room, please give the front desk a call for a different one. Making sure that our guests are comfortable is very important to us. We appreciate you and do hope to see you again soon.

8/10 Good

Jim

Travelled with partner
Nice rooms, comfortable beds.
Stayed 1 night in Apr 2024
Response from Guest Services on May 6, 2024
Jim,Thank you for the review, we are glad you enjoyed our new comfortable beds. We hope you plan to visit us again.

8/10 Good

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Manager on May 1, 2024
Thank you for staying with us Colleen. We appreciate your business and hope to see you again soon.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Thank you for staying with us and leaving a 5 out of 5 rating Linda. We appreciate you and hope to see you again soon.

6/10 Okay

Kendra

Stayed 4 nights in Feb 2024
Response from Hotel Manager on Apr 30, 2024
Thank you for staying with us Kendra. We appreciate you and hope to see you again soon.

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 30, 2024
Thank you for staying with us Stephen. We appreciate you and hope to see you again soon.

10/10 Excellent

Deborah, Cedar City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great but will remember to request room closer to the elevator. Two 68 year old ladies had trouble walking so far to our room. We played less in the casino because of the location. 2nd to last room from the very end of the hall ways.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Thanks for staying with us Deborah. Yes, always request a room near the elevator as we do our best to accommodate. We hope to see you again soon.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms could use an upgrade.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Thank you for staying with us Daniel. Great things in regard to upgrades are coming. We hope to see you again soon.

8/10 Good

Patricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great staff, well-worn property
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Thank you for staying with us at the CasaBlanca Resort Patricia. We agree, we have great staff. We are defiantly looking forward to updates to our property in the future. We hope to see you again in the near future.

8/10 Good

Ken, Gurnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, rooms a bit dated but clean and accommodating. Dining choices and casino on site. Close to golf.
Stayed 3 nights in Apr 2024
Response from Hotel Manager on Apr 24, 2024
Thanks for staying with us Ken. We are pleased that you enjoyed our dining choices, casino and golf course. We hope to see you again soon.

2/10 Terrible

Justin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 9, 2024
Hi Justin, Thanks for staying with us. We appreciate your feedback.

8/10 Good

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel no está mal pero esperaba algo mejor, se escucha el ruido y la gente hablando en la otra habitación, tuvimos que dejar la tele encendida para no escuchar ruido por la noche.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Thank you for staying with us Rosa. We appreciate your feedback and hope to see you again soon.

2/10 Terrible

Justin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The water in our shower would not turn on. The fridge in our room was broken and didn’t work. The pool area was fun but the rooms are outdated and in disrepair.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Hi Justin,Thanks for staying with us. We appreciate your feedback and do hope to see you again.

6/10 Okay

Tommy

Travelled with family
The registration desk was not very people friendly
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Thank you for staying with us Tommy. We are sorry to hear that your check in / check out experience was not as pleasant as we would expect. We do appreciate your business and hope to see you again.

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service
We were really looking forward to swimming and sitting in the hot tub, online it said everything was open 2 weeks prior. We got there and nothing was open
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Hi Daniel,Thank you for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in. Fun casino for a night or two.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Hi Kim,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Frank

Liked: Staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Hi frank,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Athena

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 23, 2024
Hi Athena, thanks for staying with us. Come back again soon.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Hi Carlos,Thank you for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Theresa

Travelled with family
Liked: Property conditions & facilities
I wish there was a coffee in the room
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Hi Theresa,Thank you for staying with us. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Cathy

Travelled with family
A bit old and well used
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Hi Cathy,Thank you for staying with us. We appreciate your business and hope to see you again soon.

6/10 Okay

Jose

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Hi Jose,Thank you for staying with us. We hope to see you again soon.

8/10 Good

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 28, 2024
Hi Crystal,Thanks for staying with us. We appreciate your business and hope to see you again soon.

10/10 Excellent

Cherry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect place to stay on our way to lake Havasu!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Hi Cherry,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Patti, Thermopolis

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was not overly friendly. The quality of the food in the restaurant was not that great
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Hi Patti,Thank you for staying with us. We are sad to hear that you did not have a great experience with us. We do appreciate your business and hope to see you again.

10/10 Excellent

Connie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the pool was only open on Friday Saturday and we was there on Wednesday
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Hi Connie,Thanks for staying with us. We appreciate your feedback and hope to see you again.

10/10 Excellent

Vickie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prices were very reasonable. The rooms were clean. I would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Hi Vickie,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Jackie

Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 27, 2024
Hi Jackie,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Mike

Travelled with family
Getting a little old,and worn in areas. Our room the shower tap was continually leaking and the sound of running water could be heard all the time so we closed the bathroom door. Told staff after arrival and even when leaving the next day.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Hi Mike,Thank you for staying with us. We appreciate your feedback and your business. We hope to see you again soon.

10/10 Excellent

MARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an old but very well kept casino/hotel. Has lots of the old bar slot machines. Rates very reasonable.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Hi Marie,Thanks for staying with us. We appreciate your feedback and hope to see you again soon.

6/10 Okay

James

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 10, 2024
Hi James,Thank you for staying with us. We appreciate your business and hope to see you again soon.

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Hi Lisa,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked how close the room was to the casino
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Hi Judy,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Regina

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 21, 2024
Hi Ragina,Thanks for staying with us. We appreciate your business and hope to see you again soon.

6/10 Okay

David

Travelled with group
Liked: Staff & service
Floors were dirty. Hall did not get vacuumed the whole time I was there. Mattress felt old
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Hi David,Thank you for your feedback. We will definitely check into this. We appreciate you had hope to see you again.

4/10 Poor

Garry

Disliked: Cleanliness, property conditions & facilities
Overall, rooms were not that clean, meal was not good at the cafe, and staff was not overly friendly. We travelled to Palm Springs and back staying at hotels/BandBfor 2 this was the worst accommodation we stayed in.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Hi Garry,Thank you for your feedback. We appreciate your business and hope to see you again.

2/10 Terrible

Beau

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in at the hotel is 3 pm and they close the pool at 5 pm. The only reason we stayed here was for the pool and it was closed before we arrived and not open the next day. How can a pool close at 5 pm? Will never stay or recommend this hotel to anyone!
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Hi Beau,Thank you for your feedback in regards to the pool. We appreciate your business and hope to see you again.

8/10 Good

Susan, Stevensville

Travelled with partner
Liked: Cleanliness, amenities
Clean and safe
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 19, 2024
Hi Susan,Thank you for your feedback. We appreciate your business and hope to see you again soon.

6/10 Okay

Jason

Travelled with family
Bathroom was dirty and needed updating
Stayed 1 night in Dec 2023
Response from Hotel Manager on Mar 19, 2024
Hi Jason,Thank you for your feedback, we apologize for the condition on your room and will be looking into this. We appreciate your business and hope to see you again soon.

6/10 Okay

Kevin

Stayed 5 nights in Mar 2024
Response from Hotel Manager on Apr 4, 2024
Hi Kevin,Thanks for staying with us. We appreciate your business and hope to see you again soon.

8/10 Good

Valerie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff members were very helpful and friendly, making check-in a breeze. The beds were supportive of my back, very comfortable, and all was clean, fresh. I was surprised to find that there were no in-room coffee setups but others told me this is common in some casino hotel properties. Couldn't figure out how to get TV channels, no tips/instructions. Finally, the most irritating thing was the layout of the property and buildings. A map showing the placement of pool, ice machines and elevators was not available in rooms. Could only find one set of elevators and if your room was located at or near the end of each floor's ONE LONG hallway, it was one long walk which would be exhausting for those with mobility issues. Be sure to ask for a room located near the elevators if so. Can't do anything about the way the hotel was originally laid out, but ask if you need a room with less walking. So, a map of the facility and TV instructions in each room are small improvements for the customer. Still, kudos to the attentive staff I interacted with.😊
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Hi Valerie,Thank you for leaving a nice review. We appreciate your business and hope to see you again soon.

10/10 Excellent

Alexis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, staff is friendly, and the live music was fun
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Hi Alexis,Thank you for your kind review. We appreciate your business and hope to see you again soon.

8/10 Good

Kylee

Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Hi Kylee,Thank you for staying with us. We appreciate your business and hope to see you again soon.