4/10 Poor
Sammie
May 21, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I booked several rooms for a get together/graduation in the area. Some family made it there before us to check-in and found the room filthy. Stains were on the sheets/bedding, bathroom looked as if it hadn’t been touched and upon us arriving found that our room had rips and tears in the carpet and massive stains on floors as well.
The front desk (unknown woman) at the time was very abrasive and impossible to deal with. We weren’t offered a different room and made to feel that asking someone to come clean was an inconvenience to them. We weren’t compensated in any way either. It was too much to pull the entire family and luggage to a surrounding hotel, so we just grabbed some things to sanitize and clean, requested new bedding and pushed through it. I would not recommend, the photos are not a depiction of the rooms we stayed in.
Sammie
Stayed 3 nights in May 2024