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Hotel Plaza

2.5 star property
Connect to what matters in the city center. Make your trip effortless with ticket assistance and around-the-clock front desk support.

Choose dates to view prices

In the heart of the city, Hotel Plaza offers a convenient retreat with conference space and a restaurant. Enjoy in-room WiFi, take advantage of tour/ticket assistance, and rely on concierge services for a seamless stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

WiFi (free)

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room, 2 Double Beds

A bed with a floral bedspread, a table with a floral arrangement, and a chair with a floral pillow.

Basic Double Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, each with a floral bedspread and white towels arranged in a fan shape. There is a wooden chair and a small table with a lamp and flowers in the room.

Triple Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds
  • Free WiFi

View all photos for Suite

Two single beds with wooden headboards, a wooden nightstand, and a wall-mounted light fixture.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds OR 1 King Bed
  • Free WiFi

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About the area

Located in Ticul, Hotel Plaza is in the city center. Iglesia de San Antonio de Padua and Maní Monument are local landmarks, and the area's natural beauty can be seen at Loltún Caves and Cenotes Hacienda Mucuyché. Visit our Ticul travel guide
Map
Calle 23, 202, Ticul, YUC, 97860

What's nearby

  • A stone staircase leading up to a pyramid-like structure with intricate carvings.
    Uxmal Archaeological Site
    43 min drive - 34.1 km
  • Iglesia de San Antonio de Padua
    10 min walk - 0.8 km
  • Plaza de la Cultura
    10 min walk - 0.8 km
  • Cenotes Hacienda Mucuyché
    50 min drive - 35.2 km
  • House of the Turtles
    54 min drive - 35.6 km

Getting around

  • Mérida International Airport (MID)
    81 min drive

Restaurants

  • Restaurante Familiar "Los Compadres".
    7 min drive
  • Bazar De Comidas
    7 min walk
  • El Mirador
    3 min drive
  • La Carmelita
    1 min walk
  • Panchos Taco
    11 min walk

About this property

Hotel Plaza

  • Hotel in the city center
  • Hotel Plaza provides amenities like conference space and a restaurant. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and 1 meeting room
    • Concierge services, a 24-hour front desk, and tour/ticket assistance
    • Smoke-free premises
  • Room features
  • All guestrooms at Hotel Plaza boast comforts such as air conditioning, in addition to amenities like free WiFi.
  • Other conveniences in all rooms include:
    • TVs with cable channels
    • Ceiling fans and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 700 per person (one way)
  • Crib (infant bed) fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Plaza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Plaza?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Plaza on Aug 12, 2026 start from CA $55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Plaza?

Check-in start time: 1 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Plaza?

Check-out is at 1 PM.

Does Hotel Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per person applies.

Where is Hotel Plaza located?

Located in the heart of Ticul, this hotel is within a 15-minute walk of Iglesia de San Antonio de Padua and Plaza de la Cultura. Santa Elena Museum and Maní Monument are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza Reviews

8.0

Very good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 55 out of 156 reviews
Rating 8 - Good. 63 out of 156 reviews
Rating 6 - Okay. 21 out of 156 reviews
Rating 4 - Poor. 9 out of 156 reviews
Rating 2 - Terrible. 8 out of 156 reviews

Reviews

Verified review

8/10 Good

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean Hotel in the center of Ticul. Very friendly stuff and parking for free.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, nice people
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities
Even under construction... great property, great staff, & couldn't ask for a better location to the heart of the city
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won't find better in Ticul

I have stayed here in the past and it never disappoints. the facility is first rate, the employees are all wonderful and it is a great location.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

GRACIELA

Liked: Cleanliness, staff & service, property conditions & facilities
In front of attractive park. A little noisy late at night. Increduble price.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Dilan

Liked: Cleanliness, staff & service, room comfort

Good value for money

Our stay was pleasant for one night only. There was a lot of music and entertainment in the town. The hotel was good value for money indeed however there was an uncomfortable smell coming from the sewage. Its an old building though so its expected. Overall, if youre staying for one or two nights- its good enough.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Peggy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We couldn’t find a lobby… no signage at all… then the desk person couldn’t find our reservation
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación para poder disfrutar los al rededores
Stayed 1 night in May 2026
Verified review

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general, nuestra estadía fue muy agradable y tiene una excelente ubicación, sólo una observación en cuanto al estacionamiento, nos comentó el personal que sí tenían, pero que siempre estaba cerrado. Estaría muy bien si lo habilitaran nuevamente, mientras tanto, dejamos nuestro vehículo estacionado por el parque, ya que no encontramos lugar más cercano
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia y con amenidades, personal amable y atento a todo lo que necesites, cuenta con estacionamiento privado. El restaurante muy rica la comida del desayuno. Céntrico
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Jorge Francisco

Liked: Amenities
Disliked: Staff & service
La experiencia no nada agradable. No pudimos hacer uso del estacionamiento ya que no habia lugar segun el encargado, las camas muy duras muy dificil descansar en ellas. Mi reserva indica que la salida era a la 1 pm y ellos nos pidieron salir una hora antes.
Stayed 2 nights in May 2026
Verified review

8/10 Good

GENNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno estuvo muy rico y todo lo del menú, el personal atento
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
Einfaches Hotel mit ordentlichem Preis-Leistungsverhältnis, aber der extrem laute Boiler ist ein Problem.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Flor

Liked: Cleanliness, amenities, property conditions & facilities
Habitación cómoda, lástima que no había agua caliente. El personal muy amable y el desayuno en el restaurante delicioso.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ángel Imanol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente muy cómoda me encantó el hotel plaza 😌buen servicio te atiende muy bien
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities
Personal amable, atentos, habitación cómoda y limpia
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Ángel

Liked: Property conditions & facilities
Me cobraron el desayuno, le indique al personal de cafeteria que mi desayuno ya estaba incluido en mi reserva y le pedi que me indicará que era lo que podia ordenar, al final me cobraron $70 adicionales por unos huevos que segun no entraban en la reserva. Hania cucarachas en mi habitación
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

flor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Le falta demasiado para ser un lugar adecuado para ser.hotel, falta de cortinas , tv, toallas, falta agua,
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rapport qualité-prix et très propre. Le petit-déjeuner inclus est basique (biscottes, beurre, confiture, café, jus). De plus, l'hôtel est idéalement situé juste à côté de la place centrale de Ticul, une ville particulièrement agréable et animée, à quelques kilomètres d'Uxmal et de la Ruta Puuc.
Stayed 1 night in Jul 2025
Verified review

4/10 Poor

Gloria

Liked: Staff & service
Disliked: Amenities
No me gustó, huele mucho a humedad el cuarto, la regadera saca agua con oxido, el aire muy pequeño para el cuarto
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante cómoda muy recomendable
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena
Stayed 1 night in May 2025
Verified review

8/10 Good

Flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy buen lugar de alojamiento.Mi único detalle es el encargado de la noche que no abre el estacionamiento y dice que está lleno y tienes que
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alejandro

Liked: Amenities, property conditions & facilities
Habitación cómoda, estar cerca de la plaza principal
Stayed 1 night in May 2025