Double Room, Lake View
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Reviews of Hotel Loveno

2 out of 5
Hotel Loveno
Via N. Sauro 55, Menaggio, Provincia di Como

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 74 reviews" "
Rating 8 - Good. 17 out of 74 reviews" "
Rating 6 - Okay. 3 out of 74 reviews" "
Rating 4 - Poor. 1 out of 74 reviews" "
Rating 2 - Terrible. 1 out of 74 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Adam, Newtownards

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, tidy room with a beautiful view. A couple of small downsides being the steep hill (really not ideal whilst feeling ill and impossible to get an Uber) and slightly dated bathroom suite.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Generally to avoid
Disapointing hotel. The place could feel nice with a little effort, but it looks like the owners don't really understand how hotels should feel like. A 2-star motel feels more welcoming, despite the nice front of house person.
Stayed 1 night in Oct 2023
Response from Sara on Nov 18, 2023
Hello, we don’t know who to reply to as you didn’t signed the valuation or comment. However, we are sorry to hear you didn’t feel welcome. This is exactly the opposite way we run Hotel Loveno. Thanks however for the kind words referring to front person. Have a nice day, Sara

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel for our stay in Lake Como! Clean with an amazing view of the lake! Staff was accommodating and nice. 10 minute walk to center of town and ferry. Highly recommend!
Stayed 2 nights in Aug 2023
Response from Gaia and HL Team on Sep 13, 2023
Hello Melissa,thank you so much for your review! We are happy that you enjoyed your stay here! Hope to see you again

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was good value and the staff were amazingly helpful. However, one major caveat of this property is that it is not easily accessible by foot as the only local road to get here is an incredibly rocky and steep path which is impossible with any kind of luggage. In order to get to the centre of Menaggio, this is the only safe road down without a car. It is a good 10 minute walk up and down without luggage for those who are mobile. If you are not driving to the property, consider staying at the waterfront area. Otherwise, it's a quiet and lovely part of Menaggio.
Response from Giulia & HL Team on Sep 9, 2023
Thank you Maria for your review!We are sorry for the inconvenience of the road, but we are always available to help with any eventuality.

10/10 Excellent

Robin

Clean friendly. We could walk to town. Private parking
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and admin help was very good!
Stayed 1 night in Aug 2023
Response from Gaia and HL Team on Sep 5, 2023
Hello Andy,thank you so much for your review and your lovely words!Hope to see you again

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely. The staff very nice. Dinner was wonderful on the back patio. The grounds are lovely with roses and hydrangeas. Nice 10 min walk to town square and lake. Used GPS to walk whick took us through a lovely path and a small waterfall. Ferry add another 3 minutes. Hope you are not a light sleeper, right next to the road where you hear every car, truck and motorcycle pass. We are here in mid/late June so no a/c and open windows are a must. A bit of construction happening all around the lake so cranes obstructing views.
Stayed 1 night in Jun 2023
Response from Gaia and HL Team on Jun 20, 2023
Hello Ruby, thank you very much for the review! we are happy that you enjoyed staying at our hotel and appreciated our services. Unfortunately, they are doing some work and the crane is certainly not pretty to look at!

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, clean and friendly.
An old but lovely hotel on the outskirts of Menaggio. Helpful staff and a great breakfast. It is a walk up a steep hill to get to the hotel but there is a pretty walkway next to the river. The only downside was traffic noise from the adjacent road.
Stayed 2 nights in Jun 2023
Response from Gaia and HL Team on Jun 18, 2023
Hello Melvyn,thank you so much for your review! Hope to see you again.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
The hotel room we had had a spectacular view of the lake and a verdant garden. The staff was very friendly. The bed was comfortable and the room was clean. The only note I would tell people that stay is that you probably want a taxi to pick you up at the ferry and take you to the hotel with your baggage. We climbed the steps, there are many, and despite being in pretty good shape, we needed showers. (The walk is fine when you don’t have luggage.) I loved our 3 nights here and would recommend this hotel to others.
Stayed 3 nights in May 2023
Response from Gaia and HL Team on Jun 3, 2023
Hello Rudolf,thank you so much for your review! We are happy that you enjoyed your stay.Hope to see you again

10/10 Excellent

Adam

Liked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from Alice & HL Team on May 27, 2023
Thank you very much for your review! We hope to host you again :)Best regards,

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only 10 minutes scenic walk to Menaggio town center. Clean room with sea-view. Breakfast very good. Everybody was very friendly.
Stayed 1 night in Apr 2023
Response from Gaia and HL Team on Apr 19, 2023
Hello Sebastian,Thank you very much for your review! It was a pleasure for us!! Hope to see you again

10/10 Excellent

Dominic

Stayed 3 nights in Apr 2023
Response from Gaia and HL Team on Apr 10, 2023
Hello Dominic, Thank you for your review!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Sara HL on Oct 15, 2022
Hello Peter, Thank you for your review!

10/10 Excellent

Jayne

Stayed 2 nights in Sep 2022
Response from Sara HL on Oct 7, 2022
Hi Jayne, Thanks for your valuation! Kind Regards, Sara

10/10 Excellent

Yuval

Stayed 2 nights in Sep 2022
Response from Sara HL on Sep 30, 2022
Ciao Yuval! Thanks a lot for your valuation! It means a lot.

2/10 Terrible

WOLFGANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need to find out with the hotel why the haven’t refunded yet the one night we couldn’t stay there - because of the airplane cancellation from Grankfurt Germany. I contacted the hotel to alert them and cancel . I would like to be charged only for 1 night .!! Thank you ! The staff and owners where perfect . I just didn’t even think that the system would not refund me. Thank you for correcting this !
Stayed 2 nights in May 2022
Response from Sara HL on Jun 17, 2022
Hello Wolfgang, as explained several times by phone and in-person (I spoke with you), you asked us to keep the room for you, we did it that is the way you had to pay. Also, if you cancel one day or the same day per our policies you are not suitable for free cancellation. The aeroplane caused your problems you need to deal with them, not with us. Sometimes it would be nice to review the guests too. However, I wish you to solve this with the air company

10/10 Excellent

Amy

Stayed 7 nights in May 2022
Response from Gaia on May 17, 2022
Thank you!

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorably quaint
This is a family run place and it was so nice and relaxing. The family was helpful and so lovely. Definitely a beautiful place to stay.
Stayed 2 nights in Aug 2021
Response from Camilla & Hotel Loveno team on Sep 5, 2021
Thanks a lot, Sara! :)

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not aging too well...
Run down, lacking cleanliness.
Stayed 1 night in Sep 2020
Response from Sara HL on Sep 17, 2020
hi, we are sorry you didn't feel good in our place. We would have liked to know about these problems during your stay, or at least it would be more appropriate to know who we are replying to, to be able to give a proper answer. We hope you will give us another chance to welcome you and make you feel wonderfully at Hotel Loveno.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Service was excellent, the view from the room was nice but sadly it didn’t have normal white blankets that any hotel should have. So we got cold a bit that night.
Stayed 1 night in Aug 2020
Response from Sara HL on Sep 3, 2020
Hello Jorge, thanks for the review and sorry for the inconvenience. Usually, the 30th of August the blankets are not necessary, but we always have extra blankets available on request. Sara

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
We loved this place. I think that’s the best view we have ever had from a hotel bedroom. The room was simple but clean, light and airy. Great base to get the ferries and visit other towns. Secure parking.
View from our bedroom. Doesn’t get better than this.
Breakfast in the garden. Yummy cappuccino.
Stayed 2 nights in Jul 2020
Response from Camilla on Jul 28, 2020
Thanks, S! Hope to see you again soon :)

10/10 Excellent

Bernardine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Lake Como
Had a very enjoyable stay here for a few nights . Location has terrific views and comfort. Holiday accentuated with knowledge from staff regarding places to eat and visit.
Stayed 3 nights in Jun 2019
Response from Sara HL on Jun 25, 2019
Hello Bernardine, Thanks a lot for your nice review! I hope everything is fine with you! Sara

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
It was amazing! It may be only 2* but we felt it deserves a better rating. The view from our room was incredible. The hotel has so much charm and character. The staff were remarkable too!
Stayed 1 night in May 2019
Response from Sara HL on May 31, 2019
Thanks a lot Paul for your kind review and sweet words! Sara & Paolo

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, good location
We loved our stay, great location, except an uphill walk when returning from the lake. Nice hotel but no lifts, nice room but would like a desk.
Stayed 1 night in May 2019
Response from Sara on May 26, 2019
Hello Linda! Thanks a lot for your kind review, let us know any preference next time, we'll make sure to accommodate you in a different room. Cheers!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked everything about this hotel. Beautiful views, helpful staff, very ckean rooms.
Stayed 7 nights in May 2019
Response from Sara Hotel Loveno on May 18, 2019
many thanks! it is only a pity you left the review as anonymous :) Anyway thank you for the kind review! Sara

10/10 Excellent

Seb, MIAMI, FL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Lake Como Hotel! All was great for us! Thanks very much! Seb
Stayed 1 night in Apr 2019
Response from Hotel Loveno on Apr 28, 2019
Thanks a lot Seb! it was very nice having you here with us! Paolo & Sara

8/10 Good

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is up a hill with a nice view of the lake. My room looked just like the pictures online and was really cozy. I could book breakfast for 10€/day, breakfast service was great and Stuff is really attentive and friendly. The City and Lake is only a 15-20 minute walk down the hill
Stayed 2 nights in Mar 2024
Response from Sara on Apr 4, 2024
hello Franzika, Thanks a lot for your kind review! Sara

10/10 Excellent

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Loveno...
Sehr nettes Personal, leckeres Frühstück und Abendessen. Bar verfügbar. Top Lage mit schönem Blick auf den Comer See.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marlies

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber, kostenlose Parkplätze vor der Haustür, wunderschöner Seeblick vom Zimmer aus
Stayed 2 nights in Aug 2023
Response from Gaia and HL Team on Sep 3, 2023
Hello Marlies, thank you so much for your review! Hope to see you again

8/10 Good

Madleen

Stayed 3 nights in Aug 2023
Response from Gaia and HL Team on Sep 3, 2023
Hello Madleen, thank you so much for your review!

8/10 Good

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Gaia and HL Team on Aug 4, 2023
Hello Gabriella,thank you so much for your review!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BBC and CNN
Stayed 2 nights in Jul 2023
Response from Gaia and HL Team on Jul 30, 2023
Hello Edward,thank you so much for your score and beautiful photos!Best Regards

10/10 Excellent

philippe

Stayed 1 night in Jun 2023
Response from Alice & HL Team on Jul 3, 2023
Thank you very much Philippe for your super score :-) Best regards

10/10 Excellent

Kristin

Stayed 1 night in Jun 2023
Response from Alice & HL Team on Jul 2, 2023
Dear Kristin, thank you very much for your super review :)Best regards, Alice

10/10 Excellent

Helmut

Stayed 2 nights in Jun 2023
Response from Sara HL on Jul 13, 2023
HI Helmut! Thanks a lot for your review!

10/10 Excellent

Gitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Felix, Staefa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolut empfehlenswert, das Personal ist super und freundlich, die Preise z.B. für Getränke usw. sind sehr günstig, das Hotel ist idyllisch, hat einen schönen Garten und sehr grosse, renovierte Zimmer, nicht zu vergessen ist die wahnsinnige Aussicht mit Fernblick auf Menaggio und den See, wir waren extrem zufrieden, grossen Dank, bravo.
Stayed 2 nights in Sep 2022
Response from Gaia and HL Team on Sep 19, 2022
Hello Felix, thanks a lot for your lovely words!!

8/10 Good

elodie

Stayed 3 nights in Jul 2022

10/10 Excellent

Miranda

Stayed 2 nights in Jul 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastiske Hotel Loveno
Kjempefint hotell med nydelig beligghet i Menaggio. En fantastisk hage med fin utsikt utover Lago di Como. Vertene er utrolig imøtekommende og hjelper deg med hva det måtte være. Anbefales på det sterkeste!
Stayed 2 nights in Jul 2022
Response from Sara HL on Jul 21, 2022
Ciao Christian, thanks a lot for your kind words and fantastic valuation!!

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En pärla hos paolo
En riktig pärla. Paolo som äger och driver hotellet var en trevlig bekantskap. Hotellet är relativ enkelt men supertrevligt. Servicen i toppklass och trevlig utsikt över sjön. Mycket prisvärt!
Stayed 1 night in Jun 2022
Response from Gaia and HL Team on Jul 6, 2022
Hello Michael, thank you so much for your review!! Hope to see you again

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simpatico e famigliare
Stayed 3 nights in May 2022
Response from Sara HL on Jun 17, 2022
Grazie Andrea, Sara

8/10 Good

Enrica, Wabern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben unseren Aufenthalt im Hotel Loveno sehr genossen. Besonders hervorzuheben ist das unglaublich freundliche und hilfsbereite Personal. Sie haben uns Restaurants in der Umgebung empfohlen und gleich einen Tisch für uns reserviert. Auch die Lage und Umgebung waren für uns sehr angenehm. Das Hotel ist gut mit dem Auto zu erreichen und bietet bequeme Parkmöglichkeiten. Ins Zentrum von Menaggio führt ein kurzer, hübscher Spaziergang. Die Seesicht und der Balkon ins Grüne waren wunderschön. Als einzigen eher negativen Punkt wäre zu nennen, dass unser Zimmer sehr ringhörig war und man die Zimmernachbarn, das Ein- und Ausgehen im Gang und die Wasserleitungen sehr gut hört. Wenn man sich dessen bewusst ist und etwas Rücksicht aufeinander nimmt, ist das aber nicht so schlimm.
Stayed 3 nights in May 2022
Response from Sara on May 17, 2022
Grazie mille Enrica!! :)

10/10 Excellent

Ulla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eine tolles Hotel, wunderbare Lage. Vom Speisesaal/Bar/Zimmer prächtige Sicht auf Comersee. Personal äusserst freundlich und zuvorkommend.
Stayed 3 nights in Apr 2022
Response from Gaia on Apr 26, 2022
Thank you so much! It was a pleasure!

8/10 Good

ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
Response from Sara HL on Oct 1, 2020
Hello Ludovic, thanks for your review! Sara

8/10 Good

Thomas, Köln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes kleines familiengeführtes Hotel mit sehr zuvorkommenden Gastgebern. Von den Balkonen schöne Sicht auf den See. Allerdings auch Unruhe durch die Strasse, wobei die Fenster aber gut abdichten. Aufgrund der Berglage nicht geeignet für mal eben ins Dorf gehen.
Stayed 3 nights in Sep 2020
Response from Sara HL on Sep 24, 2020
Ciao Thomas! Thanks for your review! Sara

10/10 Excellent

Rémi, Den haag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, beautiful garden, at walking distance from the boats and city center
Stayed 2 nights in Aug 2020
Response from Sarà HL on Sep 19, 2020
Ciao Remi! Thanks a lot for your review and kind words 😊

10/10 Excellent

aurelio alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Sara HL on Sep 3, 2020
Grazie mille Aurelio per la valutazione! Sara & Paolo

10/10 Excellent

Verified traveller

Phantastic location, beautiful, very clean, breakfast in-house or in the garden with view to the lake, as well our balcony, Paolo and his team are very friendly and helpful. It is also nice to spend time in the eveninf to enjoy a good meal or nice drink. 10 minutes walk down to the lake, we also started hiking tours to the mountsins
Stayed 3 nights in Aug 2020
Response from Sara & Paolo on Aug 29, 2020
Thanks a lot for the review!!

10/10 Excellent

Ufuk

Stayed 2 nights in Jul 2020
Response from Sara on Aug 14, 2020
Thanks a lot Ufuk! Sara