Deluxe Twin Room, City View

Reviews of Versus Hotel

4 out of 5
Versus Hotel
9a Sur162 Cra. 25, Medellín, Antioquia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 144 out of 185 reviews" "
Rating 8 - Good. 25 out of 185 reviews" "
Rating 6 - Okay. 9 out of 185 reviews" "
Rating 4 - Poor. 4 out of 185 reviews" "
Rating 2 - Terrible. 3 out of 185 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linny Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2024

10/10 Excellent

Enjeli

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend, i would definitely stay here again!
Stayed 3 nights in May 2024
Response from Versus Hotel on May 25, 2024
Hi Enjeli! Thank you so much for your kind words and recommendation! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon!

8/10 Good

Gabriel, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience in the hotel was good, the staff was friendly and the rooms were clean. I had a problem in the room, they didn't move me right away but after analyzing the problem, they decided to offer the option to move to a better room or the same type of room. The only thing I didn't like during my stay was that for some reason and without informing me they changed the sofa in the room, which meant that they had to move my luggage without informing me which I didn't precisely like. Other than this it was OK.
Stayed 4 nights in Apr 2024
Response from Versus Hotel on May 14, 2024
Hello Gabriel! Thank you for sharing your experience with us. We're pleased to hear that overall, you had a good stay and that you found our staff friendly and the rooms clean. We apologize for the inconvenience you experienced with the sofa change in your room. We understand your concerns about your luggage being moved without prior notice, and we sincerely apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will use it to improve our communication processes to ensure a seamless experience for our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. If there's anything else we can assist you with, please don't hesitate to let us know,

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, food menu could be better
Stayed 3 nights in May 2024
Response from Versus Hotel on May 13, 2024
Dear Carl! Thank you for your feedback! We're glad to hear that you had a good experience overall at our hotel. We appreciate your suggestion regarding the food menu, and we'll certainly take it into consideration for future improvements. Our goal is to provide the best possible experience for our guests, and your input helps us achieve that. If you have any other suggestions or feedback, please feel free to let us know. We hope to welcome you back again soon!

8/10 Good

Minijza

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff excellent
Stayed 4 nights in May 2024
Response from Versus Hotel on May 12, 2024
Hello Minijza! Thank you so much for your kind words! We're delighted to hear that our staff made your experience excellent. We strive to provide top-notch service to all our guests, and it's wonderful to know that we succeeded with you. We hope to have the pleasure of welcoming you back again soon. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing our hotel!

10/10 Excellent

Daniqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent but the location is tricky. Not much to do around the hotel and have to take a cab to do everything. And most cab drivers had trouble finding the hotel location if they didn't have wifi on their cell phones to use Waze app.
Stayed 4 nights in Feb 2024
Response from Versus Hotel on May 11, 2024
Dear Daniqua. Thank you for sharing your experience with us. We're delighted to hear that you found our hotel excellent. We understand that the location may pose some challenges, and we apologize for any inconvenience this may have caused. We appreciate your feedback regarding transportation difficulties, and we'll work to improve communication with local cab services to ensure smoother arrivals for our guests. Despite these challenges, we hope you were still able to enjoy your stay with us. Thank you for choosing our hotel, and we hope to welcome you back again in the future

10/10 Excellent

Daniqua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in Poblado in the bigger touristy hotels and y son and I wanted something more intimate and authentic. My son loved the retro vibe and car magazines from the 70's! The spa, yoga classes, healthy organic breakfast, lovely staff made or stay better. I'm currently n Medellin and chose to stay here again and I'm very picky as I'm traveling solo. Great hotel
Stayed 2 nights in Feb 2024
Response from Versus Hotel on May 11, 2024
Hi Daniqua! Thank you so much for your wonderful review! We're thrilled to hear that you and your son enjoyed your stay with us and appreciated our unique retro vibe. It's fantastic to know that you found our spa, yoga classes, and organic breakfast to your liking, and that our lovely staff contributed to making your stay even better. We're honored that you chose to stay with us again during your solo travels in Medellin, and we're delighted to have met your expectations. Thank you for your kind words, and we look forward to welcoming you back again.

10/10 Excellent

Shushauna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff. Very strict and some extra charges for other stuff.
Stayed 3 nights in Apr 2024
Response from Versus Hotel on May 9, 2024
Hello Shushauna! Thank you for sharing your feedback with us. We're delighted to hear that you found our hotel very clean and our staff friendly. However, we apologize if you felt that our policies regarding certain charges were strict. We strive to maintain transparency in our pricing and policies, and we're sorry if this was not clearly communicated to you. Your comments will be taken into consideration as we continuously work to improve our services. If you have any further concerns or feedback, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasty and healthy breakfast included. Very helpful and polite staff. They are very responsive via WhatsApp, with any issues quickly dealt with. Well maintained rooms and amenities.
Stayed 7 nights in Apr 2024
Response from Versus Hotel on May 6, 2024
Hi David! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our tasty and healthy breakfast offerings, as well as our attentive and polite staff. Providing excellent service and quick assistance is our priority, and we're glad to hear that you found our staff responsive via WhatsApp. We take pride in maintaining our rooms and amenities to the highest standards for our guests' comfort. We hope to welcome you back soon for another great experience!

6/10 Okay

ana, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Apr 2024
Response from Versus Hotel on May 5, 2024
Hello Ana! Thank you for your rating and your comment! We're glad to hear that your overall experience was positive. If there's any specific aspect in which you think we could improve to achieve a higher rating in the future, please let us know. We are committed to providing the best possible service to all our guests. We hope to have the opportunity to welcome you again in the future and exceed your expectations!Best regards.

2/10 Terrible

Rosa Iris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No explican bien. & cobran hasta el agua que ponen en la habitación, no lo recomiendo…..
Stayed 4 nights in Apr 2024
Response from Versus Hotel on May 3, 2024
Estimada Rosa Iris. Lamentamos mucho el malentendido con respecto a nuestro servicio de minibar. Nosotros proporcionamos una selección de bebidas y snacks en las habitaciones como parte de nuestro servicio de minibar, y estas están sujetas a cargos adicionales. Esta información se comunica durante el proceso de registro y en cada habitación, incluyendo la habitación donde se hospedó hay una lista de precios justo al lado de los productos del minibar.Nuestra intención es brindar un servicio transparente y de calidad a todos nuestros huéspedes, por lo que lamento sinceramente la confusión en este sentido. Apreciamos sus comentarios y los utilizaremos para mejorar la comunicación sobre nuestras políticas y servicios.Si hay algo más en lo que podamos ayudar o si tiene alguna otra inquietud, no dude en comunicarse con nosotros. Valoramos su opinión y esperamos tener la oportunidad de recuperar su confianza en el futuro.

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff everyone very respectful to guests. The amenities were amazing loved the 3 rd floor gym / showers loved the restaurant and seating area …. Only minor feedback is the lighting on each floor once you get off elevator is a bit dark I know it’s a design esthetic however with recent news of safety concerns in Medellin this could feel uncomfortable.. thank you
Stayed 5 nights in Apr 2024
Response from Versus Hotel on May 2, 2024
Hi Mauricio! Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience during your stay and that our staff made you feel welcomed and respected.We're delighted to know that you enjoyed our amenities, particularly the gym and showers on the 3rd floor, as well as our restaurant and seating area. Your satisfaction is our priority, and we're glad to hear that we could meet your expectations in these aspects.We appreciate your constructive feedback regarding the lighting on each floor. Your safety and comfort are of utmost importance to us, and we will certainly take your comments into consideration to ensure that our lighting design strikes the right balance between aesthetics and practicality.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

8/10 Good

Ezequiel

Travelled with pets
Liked: Amenities
Really friendly people!
Stayed 7 nights in Apr 2024
Response from Versus Hotel on May 2, 2024
Hi Ezequiel! Thank you for your rating and for taking the time to share your experience! We're glad to hear that you enjoyed the friendliness of our team. At Versus Hotel, we strive to provide exceptional service and a memorable experience to all our guests. If there's anything else we can improve upon to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you again in the future.

10/10 Excellent

MANUEL, LAKELAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the best hotel in Medellin at an affordable price. The attention to detail and staff friendliness is second to none. Great dining options on site without breaking the bank, a clear departure from the typical captive-market approach of so many hotels. Huge rooms but if you need a workspace you can have an entire floor to choose front. This was one of the best experiences I’ve had in a hotel. A total different approach to hospitality. Bravo!
Stayed 1 night in Apr 2024
Response from Versus Hotel on Apr 30, 2024
Hi Manuel! Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you found our hotel to be one of the best in Medellin, especially at such an affordable price point.It's fantastic to know that you appreciated our attention to detail and the friendliness of our staff. Providing exceptional service and ensuring our guests feel welcomed is always our top priority, and we're delighted that we were able to exceed your expectations in this regard.We're also glad to hear that you enjoyed our dining options and found them to be budget-friendly. Offering quality dining experiences without breaking the bank is something we strive for, and we're delighted that you found value in this aspect of your stay.We take great pride in our spacious rooms and are pleased that you found them accommodating for both relaxation and work purposes. It's wonderful to hear that you found our workspace options convenient and conducive to productivity.Thank you for your kind words and for recognizing our unique approach to hospitality. Your feedback truly means a lot to us and serves as a motivation for our team to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back to our hotel in the future and providing you with another memorable stay. If there's anything else we can assist you with or if you're planning another visit, please don't hesitate to reach out to us directly.

8/10 Good

Frédéric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect but unfortunately the pool was closed during my stay... Wish hotels wouldnt hesitate to refund a bit when stuff like this happen because they don't hesitate to charge $5 for a bottle of water out their fridge.
Stayed 7 nights in Apr 2024
Response from Versus Hotel on Apr 30, 2024
Dear Frederic!Thank you for taking the time to share your feedback with us. We're delighted to hear that overall, you had a perfect experience during your stay.We sincerely apologize for the inconvenience caused by the closure of the pool during your visit. We understand how disappointing it can be when amenities are unavailable, especially when it affects your enjoyment of the hotel experience. Please know that we take such matters seriously and are continuously working to improve and maintain our facilities to avoid similar situations in the future.We hope that despite this setback, you were able to enjoy other aspects of your stay with us. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we would welcome the opportunity to address any remaining issues.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future for an even better experience.Warm regards.

10/10 Excellent

MANUEL, LAKELAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Medellin at an affordable price. Loved this modern, trendy hotel. Will use again when in Medellin.
Stayed 1 night in Apr 2024
Response from Versus Hotel on Apr 26, 2024
Hello Manuel! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that you found Hotel Versus to be one of the best in Medellin. We take great pride in offering modern and trendy accommodations at an affordable price, and we're delighted that you appreciated it.We look forward to welcoming you back on your next visit to Medellin. Please don't hesitate to reach out if there's anything we can do to make your future stays even more enjoyable.

10/10 Excellent

Kendra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, great staff, definitely we will stay there again.
Stayed 4 nights in Apr 2024
Response from Versus Hotel on Apr 24, 2024
Dear Kendra,Thank you so much for your kind words! We're thrilled to hear that you love our hotel and that our staff made your stay enjoyable.We can't wait to welcome you back for another fantastic stay in the future! If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards.

8/10 Good

Alejandro, Panama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff is friendly. Time to serve breakfast is too long but the food is good. Hotel is clean and in good condition.
Stayed 3 nights in Apr 2024
Response from Versus Hotel on Apr 24, 2024
Dear Alejandro, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean and in good condition, and that you enjoyed the quality of our food.We apologize for any delays you experienced in our breakfast service. Your feedback is valuable to us, and we'll be sure to address this with our team to ensure a more efficient experience for our guests in the future.We appreciate your kind words about our staff, and we'll continue to strive to provide exceptional service to all our guests.Thank you for choosing to stay with us, and we hope to welcome you back for another positive experience in the future.Best regards.

6/10 Okay

Akida

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Versus Hotel on Apr 23, 2024
Hola Akida! Agradecemos tu feedback y lamentamos que tu experiencia no haya sido completamente satisfactoria. Esperamos tener la oportunidad de mejorar y de brindarte una experiencia más positiva en el futuro. ¡Gracias por elegirnos!

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was designed well
Stayed 5 nights in Apr 2024
Response from Versus Hotel on Apr 16, 2024
Hi Daniel! Thank you for your review! We're delighted to hear that you appreciated the design of our hotel. We strive to create a welcoming and comfortable environment for our guests, and it's wonderful to know that our efforts have been noticed. Your feedback is truly appreciated, and we hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing 👏
Stayed 6 nights in Apr 2024
Response from Versus Hotel on Apr 16, 2024
Hello Shawn! We're thrilled to hear that you had such a positive experience with our staff! Thank you for taking the time to share your feedback. We pride ourselves on providing exceptional service, and it's always rewarding to know that our efforts have made a difference for our guests. We hope to have the pleasure of welcoming you back again soon!

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excelente calidad uno de los mejores hoteles que visitado el Costumer Service de es excelente la comida muy buena y la limpieza impecable
Stayed 7 nights in Apr 2024
Response from Versus Hotel on Apr 16, 2024
¡Gracias Ingrid por compartir tu experiencia! Nos alegra mucho saber que disfrutaste de tu estancia en nuestro hotel. Nos esforzamos por brindar un servicio excepcional a nuestros huéspedes, y es gratificante recibir comentarios como el tuyo. Estamos encantados de que hayas apreciado la calidad de nuestras instalaciones, la atención al cliente, la deliciosa comida y la impecable limpieza. Esperamos darte la bienvenida nuevamente en el futuro para otra experiencia memorable. ¡Gracias por elegirnos y por tu amable reseña!

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia en el Hotel Versus fue 20/10. El servicio desde el check in hasta el check out fue excelente. Los desayuno a la carta estuvieron exquisitos. El área donde el hotel está ubicado es muy tranquila y queda cerca de todo.
Stayed 3 nights in Apr 2024
Response from Versus Hotel on Apr 13, 2024
Hola Fabiola! ¡Muchísimas gracias por tomarte el tiempo para compartir tu experiencia en el Hotel Versus! Nos llena de alegría saber que tu estancia con nosotros fue extraordinaria y que superamos todas tus expectativas.Nos enorgullece saber que disfrutaste de nuestro servicio excepcional desde el momento del check-in hasta el check-out. Nuestro equipo trabaja arduamente para brindar una atención impecable a nuestros huéspedes, y es gratificante saber que logramos hacer que tu estancia fuera inolvidable.Nos complace saber que te gustó nuestros desayunos a la carta exquisitos. Nos esforzamos por ofrecer una experiencia gastronómica única y deliciosa, y tus amables palabras nos motivan a seguir mejorando cada día.También apreciamos tus comentarios sobre la ubicación tranquila del hotel.Esperamos tener el placer de darte la bienvenida nuevamente en el futuro y seguir superando tus expectativas en cada visita.¡Gracias por elegir el Hotel Versus y por compartir tu experiencia con nosotros!

6/10 Okay

hugo

Liked: Cleanliness, amenities
It is a new property, quiet, close to a mall. They need improvement in the service helping customers with they baggage, the lobby needs to be lighted 24 hours, not a table and chair in the room. They should give the needed information prior check-in or at the check-in. They got a phone in the room just as decoration which is ridiculous if they don't let you know at check-in.
Stayed 12 nights in Mar 2024
Response from Versus Hotel on Apr 3, 2024
Hola Hugo! Thank you for sharing your feedback with us. We appreciate your insights and take them seriously as we continually strive to improve our services and facilities.We're glad to hear that you found our property to be quiet and appreciated its proximity to the mall. Your comments regarding our service and facilities are duly noted, and we apologize for any inconvenience you experienced.We understand the importance of providing assistance with baggage and will work to ensure that this aspect of our service meets the expectations of our guests in the future. Additionally, we'll take your feedback regarding the lighting in the lobby into consideration to create a more welcoming atmosphere at all hours.We apologize if there was any lack of communication regarding amenities and information about the property. Rest assured, we will review our procedures to ensure that all necessary information is provided to our guests prior to or upon check-in.Thank you for bringing these matters to our attention. Your feedback helps us to identify areas for improvement, and we hope to have the opportunity to better serve you in the future.

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room
Stayed 3 nights in Mar 2024
Response from Versus Hotel on Apr 2, 2024
Hello Alejandro!Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our rooms spacious during your stay.Ensuring our guests' comfort is important to us, and we're glad to know that you enjoyed the ample space in your room. If there are any other aspects of your stay that stood out to you or any suggestions you have for how we can improve further, please feel free to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards!

6/10 Okay

Guy Bens, spring

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Versus Hotel on Apr 23, 2024
Hi Guy! We appreciate your rating. If there is anything specific we can improve to do the experience confortable, please feel free to let us know. We look forward to welcoming you again in the future!

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best things I loved from this hotel was the welcome, customer service was the best I felt myself like home, amenities , breakfasts were perfect. The hotel’s locations was amazing, just few minutes away from clubs, Santa Fe mall and also metro station as well. We are a gay couple and my husband and I were so pleased to stay there!!! For sure I it will be our hotel if we get back to Medellin!!!
Stayed 7 nights in Mar 2024
Response from Versus Hotel on Mar 31, 2024
Hello Jose! Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you enjoyed your stay and that our warm welcome and exceptional customer service made you feel right at home.We're delighted to know that you found our amenities and breakfast offerings to your liking. Providing a comfortable and enjoyable experience for all our guests is our top priority, and we're glad we could exceed your expectations.It's fantastic to hear that you found our location convenient for exploring Medellin, with easy access to clubs, Santa Fe mall, and the metro station. We're glad that our central location added to the enjoyment of your stay.We're honored to have had the opportunity to host you and your husband, and we would be thrilled to welcome you back on your next visit to Medellin! If there's anything we can do to make your future stays even more memorable, please don't hesitate to let us know.Thank you once again for choosing to stay with us and for sharing your kind words!

10/10 Excellent

Luis o

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing with the resources, rooms, and food.
Stayed 5 nights in Mar 2024
Response from Versus Hotel on Mar 26, 2024
Hello Luis! Thank you so much for your wonderful feedback! We're delighted to hear that you found our hotel amazing in terms of resources, rooms, and food. Providing top-notch amenities, comfortable accommodations, and delicious dining options are key priorities for us.Your satisfaction is incredibly important to us, and it's truly rewarding to know that we've met your expectations across various aspects of your stay. If there's anything else we can do to further enhance your experience or if you have any suggestions for improvement, please feel free to reach out to us.We look forward to welcoming you back to our hotel on your future visits. Thank you once again for choosing to stay with us and for sharing your positive experience!Warm regards!

10/10 Excellent

Wilberto Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & great atmosphere
Stayed 9 nights in Mar 2024
Response from Versus Hotel on Mar 26, 2024
Hi Wilberto! Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed the quiet atmosphere during your stay at our hotel. Creating a serene and peaceful environment for our guests is one of our top priorities.We strive to maintain a tranquil ambiance throughout the property, allowing our guests to relax and unwind during their time with us. If there's anything specific that contributed to your positive experience, please don't hesitate to let us know.We hope to have the pleasure of welcoming you back for another peaceful stay in the future. Thank you again for choosing our hotel!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Versus Hotel on Apr 13, 2024
Hola Thomas! ¡Muchísimas gracias por tomar el tiempo de dejarnos esta fantástica reseña! Nos llena de alegría saber que tu experiencia en nuestro hotel fue excepcional y que cumplimos con todas tus expectativas.Nos enorgullece saber que disfrutaste de tu estancia con nosotros y que todo estuvo a la altura de tus expectativas. Nuestro equipo trabaja incansablemente para brindar un servicio excepcional y crear experiencias memorables para nuestros huéspedes, y es maravilloso saber que hemos logrado cumplir con nuestro objetivo durante tu estancia.Te agradecemos sinceramente por elegir nuestro hotel y por compartir tu experiencia con otros viajeros. Será un honor recibirte nuevamente en el futuro y seguir superando tus expectativas en cada visita.¡Esperamos volver a verte pronto!

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the room , to the food, to the service. Everyone is so friendly. The shower was amazing. The bed and the pillows super comfortable. Quiet. Food was amazingly good. Thank you Versus.
Stayed 6 nights in Mar 2024
Response from Versus Hotel on Mar 22, 2024
Hello Carolina! Thank you so much for your incredible review! We're thrilled to hear that you had a perfect experience with us, We're delighted that you found our team to be friendly and that you enjoyed the amenities in your room, especially the amazing shower and comfortable bed and pillows. It's fantastic to know that you found our hotel quiet and that you were impressed with the quality of the food.Thank you for choosing Versus Hotel, and we can't wait to welcome you back for another fantastic stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Richard

Travelled with partner
Staff was very friendly and professional
Stayed 8 nights in Mar 2024
Response from Versus Hotel on Mar 22, 2024
Hello Richard! Thank you for taking the time to share your experience. We are thrilled to hear that you found our staff to be very friendly and professional. Providing excellent service is our top priority, and we're glad that our team exceeded your expectations.We look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know.Best regards.

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Versus Hotel on Mar 21, 2024
Hola Camille! Gracias por dejar una calificación perfecta de 5 estrellas! Nos alegra saber que tu experiencia con nosotros fue excelente.Esperamos haberte brindado un servicio excepcional y una estancia memorable. Si tienes algún comentario adicional o alguna sugerencia sobre cómo podríamos mejorar aún más, no dudes en hacérnoslo saber.Esperamos tener el placer de darte la bienvenida nuevamente en el futuro.¡Gracias por tu apoyo y por elegirnos!

10/10 Excellent

Maryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is new and a very welcoming place. Really well thought out with fantastic amenities and a lot of playful, cozy touches. Eating areas well designed. Saw several digital nomads, couples, singles, people of all ages. Nicely done! It’s our new go-to hotel spot.
Stayed 2 nights in Mar 2024
Response from Versus Hotel on Mar 19, 2024
Hi Maryl! Thank you for taking the time to share your experience with us! We're delighted to hear that you found our location welcoming and well thought out, with fantastic amenities and playful, cozy touches. We're thrilled that our eating areas were to your liking and that you observed a diverse range of guests enjoying their time here, from digital nomads to couples, singles, and people of all ages.It's fantastic to know that we've become your new go-to hotel spot, and we couldn't be happier about it! We look forward to welcoming you back for many more enjoyable stays in the future.Warm regards.

10/10 Excellent

Wanda Ivelis Roman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo
Stayed 7 nights in Mar 2024
Response from Versus Hotel on Mar 19, 2024
¡Nos llena de alegría recibir tu reseña tan positiva! Agradecemos mucho tus amables palabras sobre nuestro servicio.En [Nombre del Hotel], nos esforzamos por ofrecer un servicio excepcional y es gratificante saber que hemos cumplido con tus expectativas.Esperamos tener el placer de recibirte nuevamente en el futuro y brindarte otra experiencia memorable.¡Gracias por elegir nuestro hotel y por compartir tu opinión!Saludos cordiales.

10/10 Excellent

Dellanilda M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 7 nights in Mar 2024
Response from Versus Hotel on Mar 19, 2024
Dear Dellanilda,Thank you so much for your kind words! We're thrilled to hear that you experienced excellent service during your stay with us.Providing exceptional service is our top priority at Versus Hotel, and it's truly rewarding to know that we succeeded in making your stay enjoyable.We hope to have the pleasure of welcoming you back again soon. If there's anything else we can assist you with in the future, please don't hesitate to reach out.Thank you for choosing to stay with us and for sharing your feedback!Best regards.

10/10 Excellent

Perla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!!
Stayed 1 night in Mar 2024
Response from Versus Hotel on Mar 14, 2024
Hello Perla! Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience with us.We look forward to welcoming you back soon!

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was one of the friendliest I’ve encountered at any stay that I’ve been all around the world. They were at your fingertips for anything I needed like room service, transportation, and other odd little details. I was in and out constantly at all hours and no matter which shift was staffed they all took the utmost care to make sure I was comfortable. I can’t speak any higher of my stay at Versus and I will be returning in the near future.
Response from Versus Hotel on Mar 12, 2024
Hello Lina! Thank you so much for taking the time to share such a glowing review of your recent stay at Versus. We are absolutely thrilled to hear that our staff left such a positive impression on you and that you found them to be some of the friendliest you've encountered worldwide.Providing exceptional service and ensuring our guests' comfort is our top priority, and it's truly heartening to hear that we succeeded in meeting your needs, whether it was room service, transportation, or any other little details. We're delighted that you felt well taken care of, regardless of the time of day or which shift was staffed.Your kind words mean the world to us, and we're thrilled to learn that you plan on returning in the near future. We can't wait to welcome you back and provide you with another memorable stay.Once again, thank you for choosing Versus. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Versus is on the way to being one of the top hotels in Medellin. The staff are unobtrusive, friendly and helpful all at the same time, and the food is excellent. If you want to experience Medellin at your own pace this is my recommendation!
Stayed 5 nights in Feb 2024
Response from Versus Hotel on Mar 7, 2024
Hello Bruce! Thank you for your wonderful review and for recognizing our efforts to create a memorable experience for our guests! We're thrilled to hear that you found our staff to be friendly, helpful, and unobtrusive, as providing excellent service is at the core of what we do. We're also delighted that you enjoyed our food offerings – our culinary team works hard to provide delicious options for our guests to enjoy. It's fantastic to hear that you would recommend us as a place to experience Medellin at your own pace. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 Okay

Gabriel, Beirut

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Versus Hotel on Mar 5, 2024
Estimado Gabriel! Gracias por tomarse el tiempo para calificar nuestro hotel. Apreciamos sinceramente sus comentarios y esperamos que haya disfrutado de su estadía con nosotros. Si hay algo específico que podamos hacer para mejorar su experiencia en futuras visitas, no dude en hacérnoslo saber. Esperamos darle la bienvenida de nuevo pronto.

4/10 Poor

Cesar Antulio Cruz

Liked: Cleanliness, amenities, property conditions & facilities
The security staff treated me like I was a beggar or something. He didn’t even want me to enter the property and when he finally stood over after I told him I was staying there he was seeing me all mad. The hotel staff were nice enough. I had to change hotel because it was really uncomfortable though.
Stayed 4 nights in Feb 2024
Response from Versus Hotel on Mar 4, 2024
Hello Cesar! We sincerely apologize for the experience you had with our security staff. We're truly sorry for any discomfort or frustration this situation may have caused you. We take your feedback seriously and will address this issue with our security team to ensure that all guests are treated with respect and courtesy at all times.We're glad to hear that you found our hotel staff to be pleasant. However, we're disappointed to learn that your overall experience led you to change hotels. We understand the importance of feeling comfortable during your stay and regret that we fell short of meeting your expectations in this regard.If you would like to discuss your experience further or if there's anything we can do to make amends, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to regain your trust in the future. Thank you for bringing this matter to our attention.

8/10 Good

Delia

Stayed 4 nights in Feb 2024
Response from Versus Hotel on Mar 23, 2024
Hola Delia! Gracias por tomarte el tiempo de dejarnos tu opinión. Nos alegra saber que disfrutaste tu estancia en nuestro hotel. Valoramos tus comentarios y apreciamos cualquier sugerencia que puedas tener para mejorar nuestra experiencia. Esperamos tener la oportunidad de recibirte nuevamente en el futuro y brindarte una experiencia aún mejor. ¡Gracias por elegir nuestro hotel y por tu retroalimentación!

10/10 Excellent

Linex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Versus Hotel on Mar 4, 2024
Hola Linex! Muchas gracias por tomarte el tiempo de dejar un excelente review para nosotros. Nos alegra mucho que hayas disfrutado de tu estadía con nosotros. Esperamos tenerte de nuevo en el futuro.

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel ,la atención son excelentes. Solo que seria bueno que las habitaciones tengas refrigerador pequeño (nevera). Si te gusta la fiesta este hotel no es para ti. Es un hotel mas business,tranquilo.
Stayed 4 nights in Feb 2024
Response from Versus Hotel on Mar 4, 2024
Hola Monica! Agradecemos mucho tus amables palabras sobre nuestro hotel y nuestro servicio. Tomamos en cuenta tus comentarios sobre la falta de refrigeradores en las habitaciones y lo tendremos en consideración para futuras mejoras. Nos alegra saber que disfrutaste de la tranquilidad que ofrece nuestro ambiente más orientado a negocios. ¡Esperamos verte pronto y que puedas disfrutar de una estancia aún más cómoda con nosotros!

8/10 Good

Sutharsan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 4 nights in Feb 2024
Response from Versus Hotel on Mar 4, 2024
Hello Sutharsan! Thank you for taking the time to leave us a review! We're delighted that you enjoyed your stay with us. If there's anything specific you think we could improve to achieve an even higher rating on your next visit, please don't hesitate to let us know. We're committed to providing the best possible experience for our guests and value your feedback. We look forward to the opportunity to welcome you again in the future. Thank you for choosing our hotel!

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien diseñado. Está en un área muy céntrica, silenciosa y segura. Tiene. Actividades únicas en el área. El servicio es muy bueno, sin embargo el tiempo de espera en el área de comida puede ser mejor. Las habitaciones son muy bonitas y cómodas, el único dato es que no tienen nevera.
Stayed 2 nights in Feb 2024
Response from Versus Hotel on Mar 4, 2024
Hola Luz! Agradecemos sinceramente tus amables palabras sobre nuestro hotel y nos complace saber que disfrutaste del diseño, la ubicación céntrica y segura, así como de las actividades únicas en el área. Valoramos tus comentarios sobre el servicio en el área de comida y estamos comprometidos a mejorar nuestros tiempos de espera para brindar una experiencia aún más satisfactoria. Además, tomamos nota de tu sugerencia sobre la falta de nevera en las habitaciones y la consideraremos para futuras mejoras. Esperamos darte la bienvenida nuevamente en el futuro y seguir superando tus expectativas. ¡Gracias por elegirnos y por compartir tu experiencia!

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Versus Hotel on Mar 20, 2024
Hola Avery! ¡Nos complace enormemente recibir tu reseña y saber que tu experiencia en nuestro hotel fue excelente!En Versus Hotel, nos esforzamos por ofrecer un servicio excepcional y garantizar que cada uno de nuestros huéspedes se sienta bienvenido y cuidado. Es maravilloso saber que hemos logrado cumplir con tus expectativas y que disfrutaste al máximo de tu estancia con nosotros.Agradecemos sinceramente tu calificación máxima y esperamos tener el privilegio de recibirte nuevamente en el futuro para ofrecerte otra experiencia inolvidable.¡Gracias por elegir nuestro hotel y por compartir tu opinión positiva!

10/10 Excellent

Estephani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent, breakfast so fancy and the hotel is at a perfect location. Loved it.
Stayed 5 nights in Feb 2024
Response from Versus Hotel on Feb 27, 2024
Hello Estephani! Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service excellent, enjoyed our fancy breakfast and our hotel's perfect location. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another fantastic stay!

10/10 Excellent

noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos made check in easy and smooth.
Stayed 1 night in Feb 2024
Response from Versus Hotel on Feb 28, 2024
Thank you for sharing your feedback! We're thrilled to hear that Carlos made your check-in experience easy and smooth. Providing exceptional service is important to us, and we're delighted that Carlos could assist you efficiently. We'll be sure to pass along your kind words to him. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon!

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff Very friendly and attentive Excellent food
Stayed 7 nights in Feb 2024
Response from Versus Hotel on Feb 26, 2024
Hello Paola! Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a great experience with our staff and that they were friendly and attentive. It's wonderful to know that you enjoyed our excellent food as well. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We look forward to welcoming you back for another fantastic experience in the future! Thank you for choosing us.