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Reviews of The Batik Hotel

3.5 out of 5
The Batik Hotel
Jl. Iskandar Muda No. 15, Medan, North Sumatera

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 13 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Syaz

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here, hope to stay again. Wonderful experience there. Hope can have better breakfast choices. Hope can have better shower gel and replenishment done everyday.
Stayed 5 nights in Dec 2019

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall was fine. will consider to stay again in future.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Din, Penang Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batik Hotel offers a good basic facilities for working trip stop over. Only the Batik price at the store/boutique is very pricey.
Stayed 3 nights in Oct 2018

4/10 Poor

Richard, Kuala Lumpur

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Check in hotel without window , request for window have to pay extra RP200,000 per room for 2 night we pay RP400,000. 1) check in no window 2) move to window room , Air condition not working move again. 3) At last .
Stayed 2 nights in Oct 2018

8/10 Good

Hendrawan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New with friendly staff
Smallish Room but suited what needed very helpful in getting driver for Latina trip
Stayed 4 nights in Jul 2018

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1/2 a ⭐️
What is there to say? I hated it
Stayed 4 nights in May 2018

6/10 Okay

Sunil, Singapore

Disliked: Staff & service, property conditions & facilities
Not Recommended
Absolutely Poor WIFI and Lazy Night Shift front desk staff. Approached front desk and found him sleeping and asked to look into the wifi issues as it's not connecting throughout the whole night. Gave unacceptable excuses such as, no technician and only available at 10.00am. Assured me that he will inform morning shift to follow up and upon checking with front desk, No communication took place. Insisted to change room. Found wifi is intermittently connecting. What a Disaster.
Stayed 3 nights in May 2018

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money
Everything is good just the bad part is wall soundproof need improvement

4/10 Poor

Abdulkadir

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small rooms and bad bathroom
I booked one night because I wasn’t sure the condition of the hotel and that thinking paid off for me. First the hotel is new and clean the problem was the room the room was so small you can only get to the bed on one side! Second problem is the bathroom as soon as you take shower you see the water running to bed because the shower has zero gab to hold water for those reasons I decided to check out next morning. Having said that, the staff were good and helpful, it’s breakfast also good overall the hotel is New and has mini refrigerator and tea what kills the deal is the rooms and bathroom condition.

8/10 Good

Tah, perak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice. Easy to Grabcar from there to any
Loved it. The only issue was aircon was a bit slow. Other than that great hotel and great staff.
Stayed 3 nights in Mar 2018

8/10 Good

Shah_jeex, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good breakfast, spacious room with TV - The hotel has a very nice Batik theme which makes it distinct. the room was clean nad spacious. The staff are pleasant. The AC was not strong enough even at the highest setting, and could do with servicing.

8/10 Good

ajay, anand gujarat india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel out side city
Staff good . Service Good .highgnic Valu for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with just appropriate amenities
Staff were really friendly and helpful.

4/10 Poor

Philip P Muthu, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy!
I was given a economy room with no windows. Terrible. It's like staying in a coffin. Can't imagine. Expedia should have warn the guest in regards to the room when a booking is done. I spoke to the duty manager and requested him to change the room with a window. They oblige and was given, after sometimes later. The toilet bowl is dirty with brown stains. The room is very small. Hardly can move around. Overall, I will not recommend to my friends.

8/10 Good

James, Penang

Liked: Staff & service
Value for money
Restaurant serve very nice Indonesian food, friendly and helpful staff.

6/10 Okay

Verified traveller

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2020

10/10 Excellent

あああ, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
came to this hotel with my friend for a 3D2N stay in medan.
Stayed 1 night in Mar 2018

6/10 Okay

Hendra

Disliked: Room comfort
Panas
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nit bad
kesan saya hotelnya lumayan, cuma sayangnya AC kurang dingin
Stayed 1 night in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

6/10 Okay

Jannick

Liked: Staff & service