Title: Rako Hananoi Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Rako Hananoi Hotel

Travelers find peaceful relaxation at this hot spring retreat near Gishodo Swako Watch and Clock Museum, just steps from Lake Suwa's shores

## Photo gallery for Rako Hananoi Hotel

![Hot springs - Rako Hananoi Hotel (Suwa)](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/7c28e2df.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Terrace/patio - Rako Hananoi Hotel (Suwa)](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/d411c5ea.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Japanese-Style Room - Non-Smoking - Rako Hananoi Hotel (Suwa)](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/ac9a316b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Hot springs - Rako Hananoi Hotel (Suwa)](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/5b761eff.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Hot springs - Rako Hananoi Hotel (Suwa)](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/0a00da67.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Rako Hananoi Hotel provides a quiet getaway with its mineral-rich indoor hot spring. Guests can book time in the private outdoor onsen, visit the sauna, schedule a massage, and connect to high-speed WiFi. The hotel hosts a complimentary manager's reception each day.

## Reviews

7.8

Good

## Popular amenities

- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar
- Laundry

## Room options

### Check availability for these dates

Tonight

[Mar. 22 - Mar. 23](https://www.expedia.ca/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=17506547&PinnedHotelID=17506547&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Mar. 23 - Mar. 24](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=17506547&PinnedHotelID=17506547&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=17506547&PinnedHotelID=17506547&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=17506547&PinnedHotelID=17506547&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

3+ beds

1 bed

Showing 3 of 3 rooms

### View all photos for Twin Room

![Twin Room](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/461984b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room

- Mountain view
- 269 sq ft
- Sleeps 2
- 2 Twin Beds

### View all photos for Japanese-Style Room - Non-Smoking

![Japanese-Style Room - Non-Smoking](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/ac9a316b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Japanese-Style Room - Non-Smoking

- 431 sq ft
- 1 bedroom
- Sleeps 5
- 5 Twin Futons

### View all photos for Standard Single Room - Non-Smoking

![Standard Single Room - Non-Smoking](https://images.trvl-media.com/lodging/18000000/17510000/17506600/17506547/119b43a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Single Room - Non-Smoking

7.0

Good

2 reviews

- 161 sq ft
- Sleeps 1
- 1 Twin Bed

![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg)

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## About the area

Located near a boardwalk/promenade, Rako Hananoi Hotel is in Kamisuwa Onsen, a neighborhood in Suwa. Tateishi Park and Kurumayamakogen Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Suwa and Kirigamine Highland. Takashima Castle and Tateshina Lake are two other places to visit that come recommended. [Visit our Suwa travel guide](https://www.expedia.ca/Suwa.dx6140111)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.04233%2C138.10567&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LpXDukWUo4KNlV7W1WlATQv52Vk=)

2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022

### What's nearby

- ![Tateishi Park is a good place to see the sunset over the Lake Suwa in Nagano of Japan.](https://images.trvl-media.com/place/6342806/afa3cc54-597a-4fd7-851e-b56c411e9f62.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Lake Suwa  
1 min walk \- 0.1 km
- Takashima Castle  
9 min walk \- 0.8 km
- Suwashi Kohan Park  
10 min walk \- 0.9 km
- Katakura Hall  
12 min walk \- 1.0 km
- Lake Suwa Geyser Center  
20 min walk \- 1.7 km

### Getting around

- Kamisuwa Station  
19 min walk
- Shinshu - Matsumoto Airport (MMJ)  
41 min drive

### Restaurants

- LOUNGE REYNA  
12 min walk
- ラーメン くじら家  
11 min walk
- 原田泰治美術館  
13 min walk
- わけしめ亭  
8 min walk
- ちょいのみ酒場並木はちコー  
14 min walk

## About this property

### Rako Hananoi Hotel

Hotel near Lake Suwa

Located close to Takashima Castle and Tateishi Park, Rako Hananoi Hotel provides an indoor mineral hot spring (onsen), a free daily manager's reception, and a terrace. For some rest and relaxation, visit the outdoor private onsen. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. 

Additional perks include:

- Free self parking
- Free train station pick-up, bike rentals, and hot springs on site
- A 24-hour front desk, a front-desk safe, and a porter/bellhop

Room features

All 155 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi. 

Other conveniences in all rooms include: 

- Free tea bags/instant coffee and electric kettles
- Bathrooms with deep soaking tubs and toilets with electronic bidets
- 26-inch LCD TVs with digital channels
- Refrigerators, children's slippers, and heating

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi

### Parking and transportation

- Free train station pick-up and drop-off shuttle from 2:30 PM to 5:30 PM
- Train station shuttle at scheduled times, on request
- Free self parking on site
- Wheelchair-accessible parking available

### Food and drink

- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
- Snack bar/deli

### Things to do

- Bicycle rentals
- Hot springs
- TV in common areas

### Family friendly

- In-room refrigerator
- Laundry facilities
- Snack bar/deli

### Conveniences

- 24-hour front desk
- Gift shop/newsstand
- Guidebooks
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Shared microwave
- Vending machine
- Water dispenser

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Wedding services

### Outdoors

- Terrace

### Spa

- Hot springs
- Private indoor onsen (mineral springs) in communal space
- Private outdoor onsen (mineral springs) in communal space
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Yukata (Japanese robes)

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Grab bar near toilet
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchairs on site

### More

- 12 floors
- 2 buildings
- Ballroom
- Banquet hall
- Built in 1992
- Designated smoking areas
- Reception hall

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Bidet
- Children's slippers
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Slippers
- Towels provided

### Entertainment

- 26-inch LCD TV with digital channels

### Food and drink

- Electric kettle
- Refrigerator
- Restaurant dining guides
- Tea bags/instant coffee

### More

- Air conditioning (climate-controlled)
- Desk
- Heating (climate-controlled)
- Laptop workspace
- Phone

## Policies

### Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18 

### Check-out

Check-out before 11 AM

### Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 7 PM to receive dinner. 

### Access methods

Staffed front desk

### Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

### Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

### We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is not required for transportation to and from this property

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

### Property is also known as

Rako Hananoi Hotel Suwa

Rako Hananoi Suwa

Rako Hananoi

Rako Hananoi Hotel Suwa

Rako Hananoi Hotel Hotel

Rako Hananoi Hotel Hotel Suwa

## Frequently asked questions

### Is Rako Hananoi Hotel pet-friendly?

### How much does it cost to stay at Rako Hananoi Hotel?

### How much is parking?

### What time is check-in at Rako Hananoi Hotel?

### What time is check-out at Rako Hananoi Hotel?

### Where is Rako Hananoi Hotel located?

## Have a question?

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## Reviews

## Rako Hananoi Hotel Reviews

7.8

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.0

Cleanliness

### 6.0

Location

### 7.2

Staff & service

### 6.4

Property conditions & facilities

10 - Excellent

8

8 - Good

11

6 - Okay

6

4 - Poor

1

2 - Terrible

1

## Reviews

Verified

### 6/10 Okay

#### Anthony

May 31, 2017

Liked: Cleanliness, staff & service, room comfort

#### Whistlestop if you must

Average hotel with good staff but very overpriced for what it offers.

##### Anthony

Stayed 2 nights in May 2017

Verified

### 6/10 Okay

#### ミツノリ

Nov 16, 2025

Liked: Cleanliness, staff & service, amenities

温泉が良かったです。

##### ミツノリ

Stayed 1 night in Nov 2025

Verified

### 10/10 Excellent

#### Atsuko

Nov 11, 2025

Liked: Cleanliness, amenities

とても良い

##### Atsuko

Stayed 1 night in Nov 2025

Verified

### 8/10 Good

#### kazuko

Aug 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

スタッフの笑顔の対応がとても嬉しかった お風呂のアメニティも揃っており清潔感もあった 朝食のご飯は冷たかったが、クロワッサンが今までで一番美味しいものと感じました

##### kazuko

Stayed 1 night in Aug 2025

Verified

### 8/10 Good

#### マサユキ

Aug 2, 2025

Liked: Amenities

お部屋の匂いが少し気になりました。

##### マサユキ

Stayed 2 nights in Jul 2025

Verified

### 8/10 Good

#### きいち

Jul 25, 2025

Liked: Amenities

部屋も綺麗で、静かでゆっくり出来ました。 朝食も料理の数が多く、満足しています！ 諏訪湖湖畔に有り、朝早くの散歩にも適していて、とてめ良いホテルだと思います！

##### きいち

Stayed 1 night in Jul 2025

Verified

### 10/10 Excellent

#### としお

Jul 19, 2025

近くに美味しいお好み焼き屋さんありました 歩いて10分位

##### としお

Stayed 1 night in Jul 2025

Verified

### 10/10 Excellent

#### こういち

Jul 6, 2025

料理が美味しかったです👍

##### こういち

Stayed 1 night in Jul 2025

Verified

### 8/10 Good

#### shigeo

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

おもったより大きなホテルで立派でした。 露天風呂からは諏訪湖もみれましたが、右側の病院がきになりました。 フロントの方も親切でいろいろ教えていただきましたので助かりました。 おかげ様で、翌日は自転車で諏訪湖一周し、最高の諏訪の空気をあじわえました。

##### shigeo

Stayed 1 night in May 2025

Verified

### 8/10 Good

#### naomichi

Apr 29, 2025

Liked: Cleanliness, property conditions & facilities

#### 静かな朝食を楽しみたかった

中国からの団体を受け入れていたようで、静かに早朝の朝食を楽しむつもりが、突然騒がしくなってしまった。ホテルの施設やサービスの問題では無いが、外国人の団体が多く来るホテルと知っていれば予約してしなかった。

![屋上テラスからの諏訪湖の眺めは最高でした](https://a.travel-assets.com/ugc/hotel-reviews/220c7628-ba83-48aa-9134-be2efa5fccc0-1745966197229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### naomichi

Stayed 1 night in Apr 2025

Verified

### 6/10 Okay

#### ??

Aug 19, 2022

Liked: Staff & service

Disliked: Property conditions & facilities

コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな？」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。 

##### ??

Stayed 1 night in Aug 2022

Verified

### 8/10 Good

#### Kaori

Jul 1, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。

##### Kaori

Stayed 3 nights in Jun 2022

Verified

### 2/10 Terrible

#### Jae You

Jul 13, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Not recommended.

Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!

##### Jae You

Stayed 2 nights in Jul 2019

Verified

### 4/10 Poor

#### lex

Jun 26, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### downgraded us to small room 

we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.

##### lex

Stayed 1 night in Jun 2018

Verified

### 8/10 Good

#### Verified traveller

Nov 10, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

#### 館内禁煙にするべし

禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。 最低のレイアウト。

##### Verified traveller

Stayed 2 nights in Nov 2017

Verified

### 10/10 Excellent

#### YUKI

Nov 28, 2025

##### YUKI

Stayed 1 night in Nov 2025

Verified

### 10/10 Excellent

#### kenji

Aug 20, 2025

##### kenji

Stayed 3 nights in Aug 2025

Verified

### 8/10 Good

#### ともこ

Jul 10, 2025

##### ともこ

Stayed 1 night in Jul 2025

Verified

### 8/10 Good

#### Kiyoshi

Jul 2, 2025

##### Kiyoshi

Stayed 1 night in Jun 2025

Verified

### 10/10 Excellent

#### L

Jun 15, 2025

##### L

Stayed 1 night in Jun 2025

Verified

### 10/10 Excellent

#### みどり

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

##### みどり

Stayed 1 night in May 2025

Verified

### 6/10 Okay

#### TIHORU

May 14, 2025

##### TIHORU

Stayed 1 night in May 2025

Verified

### 8/10 Good

#### Ryota

May 9, 2025

Liked: Staff & service

##### Ryota

Stayed 3 nights in May 2025

Verified

### 6/10 Okay

#### Hideki

Apr 20, 2025

##### Hideki

Stayed 1 night in Apr 2025

Verified

### 8/10 Good

#### OSAMU

Mar 23, 2025

##### OSAMU

Stayed 1 night in Mar 2025

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