Mataram Mall Tours and Activities

EVERYTHING WAS PERFECT

**Great hotel in a fantastic location** We had a really enjoyable stay at Nero North. The staff were incredibly helpful, friendly and welcoming throughout our visit, and the location is excellent. The rooms are a real highlight — spacious, modern and very clean, making them a great place to relax after a day out. There are a few areas that could be improved. The number of sun beds is limited, and the ones available aren’t particularly comfortable. Adding cushions would make a big difference. The beach area is also quite small, especially around breakfast time when it can feel busy. Service around breakfast could be a little quicker too. Plates aren’t always cleared away promptly, and ordering food and drinks can sometimes take a while. That said, these are relatively minor issues. **Overall, Nero North is a great hotel with lovely staff, a fantastic location and excellent rooms. We really enjoyed our stay and would definitely recommend it — it’s well worth booking.**

The hotel has wonderful staff working at the hotel and is in a great location. Really recommend staying here and hope to return one day.