Title: idoop Hotel Lombok - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # idoop Hotel Lombok Central hotel with a full-service spa connected to the convention center in Mataram ![Restaurant](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/51e6b103.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/c8b2f6bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/b7347296.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/bd433b7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/128ef92a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Idoop Hotel Lombok offers a peaceful retreat with spa treatments for relaxation. Travelers appreciate amenities like dry cleaning/laundry services and free WiFi in all rooms. The attentive concierge team helps guests maximize their Lombok experience. 7.4 Good ## Popular amenities - Room service - Spa - Breakfast available - 24/7 front desk - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8756782&PinnedHotelID=8756782&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Superior Room](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/7ca54a3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LED TV Electric kettle Free bottled water Coffee/tea maker Cable channels - 194 sq ft - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Deluxe Room](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/acd5183a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning LED TV Electric kettle Free bottled water Coffee/tea maker Cable channels In-room safe - 301 sq ft - Sleeps 2 - 1 Double Bed ![Junior Suite](https://images.trvl-media.com/lodging/9000000/8760000/8756800/8756782/c8b2f6bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning LED TV Bathrobes Electric kettle Free bottled water Coffee/tea maker Cable channels - 388 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Idoop-Hotel-Lombok.h8756782.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMataram-Hotels-Idoop-Hotel-Lombok.h8756782.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-8.58309%2C116.10173&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Voe-easl0Slh05C53VASTgNuFkw=) Jl Swara Mahardika No. 883, Mataram, Lombok, 83121 #### What's nearby - Islamic Center NTB - 3 min walk - 0.3 km - Mataram Immigration Office - 6 min walk - 0.5 km - Lombok Epicentrum Mall - 17 min walk - 1.4 km - Mataram Mall - 2 min drive - 2.0 km - Mayura Park - 4 min drive - 4.0 km #### Getting around - Lombok (LOP-Lombok Intl.) - 36 min drive #### Restaurants - ‪Waroeng Street Food Steak & Pasta - ‬4 min walk - ‪RM Padang Asano - ‬2 min walk - ‪Depot Cipta Rasa Pak Yanto - ‬2 min walk - ‪mie ayam paradiso - ‬4 min walk - ‪Holland Martabak Terang Bulan Asli Cabang Mataram - ‬2 min walk ## About this property ### idoop Hotel Lombok Hotel connected to the convention center At idoop Hotel Lombok, you can look forward to dry cleaning/laundry services, a business center, and a full-service spa. Treat yourself to spa services, such as a Thai massage, a facial, or a body treatment. In addition to a restaurant, guests can connect to free in-room WiFi. You'll also find perks like: - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and massage treatment rooms - Concierge services, a computer station, and a banquet hall - An elevator, a 24-hour front desk, and a front-desk safe Room features All 96 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Slippers and sound-insulated walls - LED TVs with cable channels - Electric kettles and daily housekeeping ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/3000000/2120000/2113400/2113389/fb6486cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Puri Saron Senggigi Hotel Senggigi - Pool - Spa - Kids pool - Parking included 7.6 Good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=2113389&PinnedHotelID=2113389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114750000/114746700/114746657/f5e0e463.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lombok Mayura Hotel Mataram - Parking included - Free WiFi - Restaurant - Air conditioning 10 Exceptional 2 reviews CA $20 CA $25 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=114746657&PinnedHotelID=114746657&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (IDR 65000 per person)](https://images.trvl-media.com/lodging/11000000/10040000/10030300/10030240/aed902b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### favehotel Langko Mataram - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Limited onsite parking ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 50,000 per person - A restaurant ### Things to do - Full-service spa ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Computer station ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Thai massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - Built in 2014 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately IDR 50000 per person - Airport shuttle fee: IDR 250000 per person (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention No pets and no service animals are allowed at this property ### Property is also known as idoop Hotel Lombok Mataram idoop Hotel Lombok idoop Lombok Mataram idoop Lombok Idoop Hotel Lombok/Mataram idoop Hotel Lombok Hotel idoop Hotel Lombok Mataram idoop Hotel Lombok Hotel Mataram ## Frequently asked questions ### Is idoop Hotel Lombok pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at idoop Hotel Lombok? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at idoop Hotel Lombok on Nov 13, 2025 start from CA $20.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Mataram-Hotels-Idoop-Hotel-Lombok.h8756782.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at idoop Hotel Lombok? > Limited spots are available. ### What time is check-in at idoop Hotel Lombok? > Check-in begins at 2 PM. ### What time is check-out at idoop Hotel Lombok? > Check-out is at noon. ### Does idoop Hotel Lombok provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of IDR 250000 per person applies. ### Where is idoop Hotel Lombok located? > Located in the heart of Mataram, this spa hotel is within a 10-minute walk of Islamic Center NTB and Mataram Immigration Office. Lombok Epicentrum Mall and Mataram Mall are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## idoop Hotel Lombok Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 20 6 - Okay 11 4 - Poor 6 2 - Terrible 3 ### 7.6/10 Cleanliness ### 7.6/10 Staff & service ### 2.0/10 Amenities ### 7.2/10 Property conditions & facilities ### 2/10 Terrible #### Ghulam, Australia Dec 21, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I have booked n request for double bed two room but they give me single bed n vary poor costumer service ##### Ghulam Stayed 1 night in Dec 2019 ### 6/10 Okay #### Kenneth Aug 16, 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Not for Habitation Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok ##### Kenneth Stayed 2 nights in Aug 2018 ### 10/10 Excellent #### Ronally Feb 19, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nyaman, aman, eksotik, ruangan tidur nya kecil tapi pas sesuai kebutuhan.. ##### Ronally Stayed 1 night in Feb 2018 ### 6/10 Okay #### Noorap Feb 1, 2018 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Huono palvelu Hotelli mainostaa kuskin vuokrausta ja kuitenkaan kertaakaan ei onnistuttu sitä saamaan luvatulla hinnalla. Palvelu huonoa, huoneet ok. Englanti heikkoa. Aamupala ok. ##### Noorap Stayed 3 nights in Jan 2018 ### 8/10 Good #### Ade, Pekanbaru Sep 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tetap Maksimal di saat peak season Selain kamarnya yang bersih dan cukup untuk berdua, pelayanan staffnya sangat maksimal. Padahal kami menginap di saat liburan panjang. ##### Ade Stayed 1 night in Sep 2017 ### 8/10 Good #### Risky, jakarta Sep 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Bagus di Lombok Hotelnya bagus dengan pelayanan maksimal dan memuaskan. Terimakasih sudah upgared kamar kami ##### Risky Stayed 1 night in Sep 2017 ### 6/10 Okay #### Verified traveller Sep 7, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort 天井の点検口が外れていたり、シャワールームのドアが一部壊れていて、トイレが水浸しになったりして、設備面では不満があった。スタッフは皆、親切に一生懸命に応対してくれるので、総合的には価格に見合った、またはそれ以上の良いホテルだと思います。 ##### Verified traveller Stayed 2 nights in Sep 2017 ### 6/10 Okay #### Toshinori Aug 24, 2017 Liked: Cleanliness, staff & service #### 朝食がひどい スタッフの対応はよかったのですが、なんせ朝食が種類少なくて味もいまいち。一日でほかのホテルに移りました。 客室の設備は充分だったので素泊まりなら次回利用してもいいかも、と感じました。 ##### Toshinori Stayed 1 night in Aug 2017 ### 4/10 Poor #### Sandy, Australia Jul 27, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Dirty room Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff. ##### Sandy Stayed 1 night in Jul 2017 ### 6/10 Okay #### Michael, Jakarta, Indonesia Jul 6, 2017 Liked: Staff & service Disliked: Cleanliness stayed for 1 night only on our way to Gili Trawangan, the hotel is simple and minimalist because they don't provide many facilities. The main concern for me is they need to pay more attention for the cleanliness of the hotel especially the bedding. During my stay the bed sheets & pillow covers had some stains which for some people might find this unpleasant. The breakfast was simple but tasty. ##### Michael Stayed 1 night in Jun 2017 ### 10/10 Excellent #### Daniel Jun 16, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendado Muy buena. ##### Daniel Stayed 1 night in Jun 2017 ### 6/10 Okay #### YIYOUNG Mar 31, 2017 마타람몰에서 가까움. 시설은 괜찮음. 환풍기를 통해서 오는지는 모르겠으나 담배연기가 잔잔하게 계속나서 공가 쾌적하지 못함. 옆방 티비소리가 내방에서 튼것마냥 잘들림. 길리가기전 하루 묵는정도로만 딱임. ##### YIYOUNG ### 10/10 Excellent #### Octavia Mar 24, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel yang nyaman Hotel nya bersih dan nyaman. Lokasi strategis. ##### Octavia ### 8/10 Good #### yoon, jk Mar 21, 2017 Liked: Cleanliness, staff & service #### 마타람 위치는 마타람 중심부로 찾기 어렵지는 않음. 호텔은 현대식으로 오래되지 않았으나, 객실은 조금 부족함이 있음. 저렴한 가격을 찾는 여행객에게는 추천할만함. 조식은 간단하게 제공되며 다른 부대 시설은 없음. ##### yoon ### 4/10 Poor #### Verified traveller Mar 11, 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### 酒店評價 酒店設備略微簡陋、冷氣完全唔凍、隔音設備有點差，以及房間有陣陣怪味。食物一般、唯一只能讚的是職員服務態度好。 ##### Verified traveller ### 2/10 Terrible #### Verified traveller Feb 22, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A truly awful experience... This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality. ##### Verified traveller ### 8/10 Good #### Verified traveller Feb 5, 2017 Liked: Property conditions & facilities #### Cheap and clean simple and clean hotel for a night's stay ##### Verified traveller ### 8/10 Good #### Barbara, Montreal Jan 5, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### Bon Hôtel dans la capitale Hôtel très correct, offrant un bon confort et un excellent rapport qualité prix. Personnel avenant et sympathique. Mais ça ne vaut pas la peine de loger dans la capitale.... ##### Barbara ### 4/10 Poor #### Charlotte Jan 4, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### Ingen kunde engelska En stark jordbävning väckte oss på morgonen. Folk skrek och evakuerade. Dock fick vi inte reda på någon info eller liknande från personal, ingen kom heller och sa att det var säkert att gå in igen. Eftersom jag skulle resa vidare ville jag veta om det var säker men personalen bara skratta åt en och sa att det gick på dålig engelska. Inte bra! ##### Charlotte ### 8/10 Good #### Jani Nov 29, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick stay Very lovely stay for a couple of days. I wouldnt recommend the city itself, since it is kinda boring and ugly. ##### Jani ### 8/10 Good #### kenji Oct 15, 2016 Liked: Cleanliness, property conditions & facilities, room comfort #### マタラム中心部にあるこだわりがあるホテル マタラムの中心部にあり、交通、ショッピング、飲食には、不便がありません ##### kenji ### 10/10 Excellent #### Verified traveller Oct 8, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in the City Center Very Fuss-free Hotel. I got a room with a balcony on the top. But the balcony was very small with a very high wall covering the city view. Rooms had simple yet nice decor. Rooms did not have a fridge but that was not a problem. Hotel was just a 5 mins walk to Mataram Mall where you can get your amenities and food there. ##### Verified traveller ### 10/10 Excellent #### Teck Oon, Klang, Malaysia Aug 28, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good in many aspects! Very clean, compact room. Soft comfortable bed with crisp clean sheets. Good air conditioning. Nice toilet shower layout. ##### Teck Oon ### 6/10 Okay #### Verified traveller Aug 2, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomment to use good condition for cheap price. \* Advantage : Good room condition considering room rate. \* Disadvantage : Not taste breakfast menu. ##### Verified traveller ### 8/10 Good #### abdulaziz Mar 16, 2016 Liked: Cleanliness, staff & service, room comfort #### جيد جدا جيد اضطررت للسكن فيه لمشكلة في فندق حجزت فيه ولم يكن حسب التطلعات ةلكن هذا الفندق نظيف وجديد نوعا ما لكن الافطار سيء الحمد لله على النعمة ##### abdulaziz ## Expedia's Latest Trends ### Hotels > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.ca/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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