Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, sun loungers
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Reviews of MelRose Relais

MelRose Relais
Via Partenope 40, Massa Lubrense, NA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 157 reviews" "
Rating 8 - Good. 20 out of 157 reviews" "
Rating 6 - Okay. 5 out of 157 reviews" "
Rating 4 - Poor. 0 out of 157 reviews" "
Rating 2 - Terrible. 1 out of 157 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, Markham

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for three nights and then hotel was very boutique. All the communication was handled via WhatsApp which made things very easy for us to book dinners and stuff
Stayed 4 nights in May 2024

6/10 Okay

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but staff is not accommodating, my cloth was ruined and I have pictures of the day before and they said well. Some wall moist in the bathroom. Inconveniently far they were fixing the road and you cannt pass between 9 to 5 you are stuck also the bus is almost in front but staff don’t know how late they run. The restaurant staff, chef the food and the bartender and the bar great and excellent manners. I wouldn’t stay because the front desk leaves early and it’s far with very limited wifi and no taxis pass by. Unless you have a car and want to stay far out and loose some morning and return time not great location to take ferry’s and go around amalfi coast
Stayed 4 nights in May 2024

10/10 Excellent

Rae

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent. The room is very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Alberto

Liked: Cleanliness, room comfort
Habitacion muy espaciosa, y con un baño excelente. Un buen terreno con plantaciones de olivos y limoneros. Excelente lugar de descanso, a 10 minutos del centro de Sorrento. Tanto el check in como el out fueron de manera virtual y funciono perfectamente. Relais altamente recomendable
Stayed 4 nights in Oct 2023

6/10 Okay

Fabio Estevao Berti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C very noise and if you need order the food hotel a lot options was out of stock!

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic bed and breakfast, the room was top notch the service was amazing so quiet and peaceful, had a fantastic holiday there.
Stayed 3 nights in Oct 2023

10/10 Excellent

Luis, Katy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place and best service
Stayed 3 nights in Oct 2023

10/10 Excellent

ROBERTO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Management and service in the cafeteria has this place running excellent! I would definitely come back
Stayed 2 nights in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, room comfort
Great place and the best staff.
Walter and all the staff were absolutely fantastic. The breakfast was also fantastic! The room and pool area were great. I would 100% stay here again and recommend to friends. 10/10.
Stayed 1 night in Oct 2023

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities
Lovley property lovley scenery. Location is about 6km from Sorrento. €40 Minimum taxi fare. Hotel policy is to charge €15 to park per night ?. Stayed a week few days proably enough.
Stayed 7 nights in Sep 2023

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Parkie

Liked: Cleanliness, room comfort
A wonderful stay!
We could only stay one night but this was a beautiful oasis of a spot. The pool and bar was very nice and quiet. The owner checked us in and suggested a spot for dinner. We were able to walk there. It was exactly what I needed after over 24 hours of travel! We ended the night with wine by the pool sitting on the side with feet in the pool. The breakfast the next morning was also fabulous as well. My only complaint was that I could only stay one night!
This picture shows that each room has an outdoor area for relaxing. The pool picture I took was too large to post but the pool is beautiful and wonderful!
This is where we ate on our first night. We walked from the hotel to this beautiful quaint beach area.
The food and the view was exceptional! This was recommended by the owners of the hotel. It was fabulous!
Stayed 1 night in Sep 2023

6/10 Okay

radha, massillon

Liked: Cleanliness, property conditions & facilities
It’s a bit far from the port and taxi is ridiculously expensive but there is a bus which stops every twenty minutes right in front of the place and you can go to the city center for less than two euros riding that . My complaints of any are about the fact there is no hot water in the shower. It’s barely Luke warm . We told the manager and nothing really changes although they promised to take care of it . After going around all day in the sun and sweating and dust laden I really wanted a hot shower but that did not happen . Other than that every thing else is good but far from any attractions or restaurants
Stayed 2 nights in Sep 2023

10/10 Excellent

Miranda

Liked: Cleanliness, amenities, property conditions & facilities
Our only regret is that we did not book this place for twice as long. It is beautiful and peaceful, and our host, Walter, arranged dinner for us at local restaurants where we had some fabulous fresh fish and octopus. Breakfast was at Melrose and everything we had was homemade and delicious! Everyone at MelRose was friendly and approachable. We would highly recommend!
Stayed 2 nights in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wao MelRose place is the best in town.The best access to the transportation to travel different spot. The employees give the best service in all aspects.The room cleaning always sharp.10 🌟 to the MelRose Team .Thank you for give me the best amenities service in my vacation. Il be back soon..👋
Stayed 6 nights in Sep 2023

10/10 Excellent

Bethany

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Nick

Stayed 6 nights in Sep 2023

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Property was extremely clean comfortable and scenic. A great relaxing way to unwind for three days after hectic travels from Rome. The location was a great launch pad to Sorrento, Capri and Naples. The staff were so kind, hospitable and ensured our arrangements for ferry’s, and excursion were taken care of. And the breakfast we received was delicious!
Stayed 3 nights in Sep 2023
Response from melrose staff on Sep 21, 2023
dear Ashley, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay, the extremely cleanliness, the location, the services, the staff and the breakfast. We look forward to seeing you again soon. Best regards

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t rate Melrose Relais highly enough! My husband and I are just back from a two week break. We stayed in the junior suite which has a private terrace with views over Capri and Vesuvius! Fabulous! Walter and his family were amazing. He booked boat trips to Capri and Amalfi for us and helped us with a bus tour to Pompeii and Vesuvius. All 3 were excellent. The local bus between Massa Lubrense and Sorrento is very easy to use -2 euros each- so we used that for day trips and eating out at night. Breakfast was included and lovely. On the days when we chilled beside the pool we had fantastic lunches from the Bistro and cocktails from the pool bar! Nothing was too much trouble and hopefully it won’t be our last visit!
Stayed 14 nights in Sep 2023
Response from melrose staff on Sep 18, 2023
dear Sharon, thank you for being our guest and for taking the time to review the MelRose Relais, our staff do their best to make each guest's stay a unique, pleasant and relaxed experience and we are happy that you enjoyed it, thanks again and Best regards

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! If you’re looking for a clean, quiet, easy to access stay that’s close to the heart of the main downtown do not hesitate. The grounds are stunning and the staff was amazing and helpful. Wish we could stay longer!
Response from melrose staff on Sep 18, 2023
dear Amanda, thank you for being our guest and for taking the time to review the MelRose Relais, we are really happy that you enjoyed so much your stay, your nice words are an incentive to do even better, thanks again and Best regards

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

8/10 Good

liraz

Travelled with family
Liked: Cleanliness, room comfort
Great!!
Great place!! So relaxing and welcomung
Stayed 2 nights in Aug 2023
Response from melrose staff on Sep 5, 2023
dear Liraz, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from walter on Aug 28, 2023
dear Francis, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Stuart, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from melrose staff on Sep 5, 2023
dear Stuart, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Boutique Guest House
We had a one night stay but it was great. Friendly staff, beautiful room, delicious food
Stayed 1 night in Aug 2023
Response from walter on Aug 28, 2023
dear Edward, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon for a longer stay. Best regards MelRose Relais staff

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
A tranquil oasis on the Amalfi coats.
The hotel is a little bit of tranquility, on the Amalfi coast. The family run hotel was an excellent base, only a short journey into the heart of Sorrento, (less than 10 mins) either by car or bus. We preferred the bus as the stop is only 100 yards from the hotel & parking can be a bit of a pain in town. The hotel its self is kept very clean, the rooms have a white minimalist theme, which is excellent & in keeping with its surroundings. It is situated amongst an olive grove, which is a great backdrop for the views of Capri & the Bay of Naples. The staff being very professional, polite & friendly. Elias the current mixologist/bar tender was always on duty, to offer his knowledge on choice of cocktails. We had several afternoon lunches at the pool dining area, during our stay which were always fresh & full of flavour, Elias again providing his choice of wines to accompany the meal. The continental breakfast, along with a small choice of freshly cooked items was always a good way to start the day. A lot of the items available are cooked in house by Rossa, a very tasty too. Linda was on hand at breakfast, to take your order & serve fresh juices, coffee & tea, if required. Prior to our arrival we where contacted on WhatsApp, by Walter the reception, inviting us to use this line of communication if we required any assistance during our stay for any restaurant or tour bookings, etc which was a nice touch. Thanks to Melanie & Rose for hosting us. Will be back
Sunset from balcony
Pool & bar area
View of Capri over the Olive grove
Pool from elevated seating area.
Stayed 7 nights in Aug 2023
Response from walter on Sep 1, 2023
dear Robert, thank you for being our guest and for taking the time to review the MelRose Relais, our staff do their best to make each guest's stay a unique, pleasant and relaxed experience and we are happy that you enjoyed it, thanks again and Best regards

10/10 Excellent

Carlos

Stayed 5 nights in Aug 2023
Response from melrose staff on Sep 7, 2023
dearCarlos, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

vivian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spa like feel hotel. Staff went above and beyond.
Stayed 3 nights in Jul 2023
Response from Walter on Jul 16, 2023
Dear Vivian,Thank you for the wonderful review, we are happy that you enjoyed your stay so much and we hope to see you again soon. Kind regrads. MelRose Staff

10/10 Excellent

Benjamin

Liked: Cleanliness, room comfort
Incredible spot, great value and excellent service
A hidden gem in Sorrento! We looked at dozens of places and settled on MelRose Relais for the ratings and good value. We were blown away with Walter's hospitality, the quality of the property and the good location. An absolutely relaxing spot, you don't really even need to leave if you don't want. Walter helped us with free shuttles to several local restaurants so we could leave our car and the bar and pool service were great and friendly. Would absolutely stay again, we wish we could have stayed longer last time!
Stayed 2 nights in Jun 2023
Response from Walter on Jul 16, 2023
dear Benjamin, thank you for being our guest and for taking the time to review the MelRose Relais, we are really happy that you enjoyed so much your stay, your nice words are an incentive to do even better, thanks again and Best regards

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful place to stay! Quiet, a walk away to a small beach area with great restaurants. Walter and staff were absolutely AMAZING! They took care of all of our needs. I would definitely stay there again! Grazie mille!
Stayed 4 nights in Jun 2023
Response from Walter on Jul 14, 2023
dear Mina, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay, the quality of our services and the work of our staff. Best regards

10/10 Excellent

Harshad

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2023
Response from walter on Jul 1, 2023
dear Harshad, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and we look forward to seeing you again soon. Best regards. MelRose Relais staff

10/10 Excellent

JEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small hotel very nice! Walter helped us book whatever we needed! Loved the pool
Stayed 5 nights in Jun 2023
Response from walter on Jun 30, 2023
Dear Jen, thank you for being our guest and for taking the time to review our Relais, the MelRos staff do their best to make each guest's stay a unique, pleasant and relaxed experience and we are happy that you enjoyed it. Hope to see you again in Massa Lubrense! kind RegardsMelRose staff

10/10 Excellent

Piergiorgio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Walter on Jun 25, 2023
Gent.le Piergiorgiograzie per essere stato ostro ospite e per il tmpo dedicato a recensire il MelRose Relais, siamo felici che Lei abbia apprezzato il soggiorno e ci auguriamo di riceveLa nuovamente in futuro.Cordiali salutiMelRose staff

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Melrose Relais was a dream stay for me after a busy 4 weeks travelling for work. The hotel is super quiet and peaceful and is very close to Marina Di Puolo which is a lovely little beach front, much calmer than those directly in and around Sorrento. The hotel is close to public transport, the breakfast was great and the guest services were impeccable. I really loved my stay there. My only tiny feedback would be that it would be of benefit to non-italian speaking guests to have a subtitles option for the television. Not that I came to Italy to watch TV at all, but it was a bit of a frustration on those nights i'd come back to my room after a long day at the beach/ hiking and didn't feel like reading a book etc.
Stayed 5 nights in Jun 2023
Response from Walter on Jun 19, 2023
dear Lisa, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and the quality of our services, we take note of your suggestion to improve them further and we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Vitaliya

Travelled with family
Liked: Cleanliness, room comfort
Loved my stay here!
Beautiful hotel with a stunning view close to Puolo beach, delicious breakfast, and Walter, the owner is so kind and helpful. Highly recommend!
Stayed 1 night in Jun 2023
Response from walter on Jun 16, 2023
Dear Vita,Thank you for the wonderful review, we are happy that you enjoyed your stay so much and we hope to see you again soon. Kind regrds MelRose Staff

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful property, my daughter & I were blown away by this place. Walter met us & was so professional, the complimentary breakfast was amazing & handmade. The sheets & beds were so comfortable & by far a highlight on our trip to Italy!
Stayed 2 nights in May 2023
Response from Walter on Jun 10, 2023
dear Bridget, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and our services, we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Shellie

Liked: Cleanliness, room comfort
Amazing hotel!
This hotel was amazing!! The staff was willing to wait up for us when we were getting in at midnight. The grounds were beautiful and the breakfast was delicious. I didn't want to leave. I will definitely be back here.
Stayed 2 nights in Mar 2023
Response from walter on Jun 6, 2023
Dear Shellie,Thank you for the wonderful review, we are happy that you enjoyed your stay so much and we hope to see you again soon.Kind regrdsMelRose Stafff

10/10 Excellent

mauricio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walter el propietario muy amable y servicial
Stayed 1 night in Jun 2023
Response from walter on Jun 2, 2023
Dear Mauricio, it was a pleasure having you as a guest even if only for one day, thank you for taking the time to review and for enjoying your stay.

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, peacefull, clean and excellent service,
Stayed 2 nights in May 2023
Response from walter on Jun 2, 2023
dear Andres, thank you for being our guest and for taking the time to review the MelRose Relais, we are happy that you enjoyed your stay and our services, we look forward to seeing you again soon. Best regards MelRose Relais staff

10/10 Excellent

Blair

Travelled with partner
Liked: Amenities, property conditions & facilities
I have nothing but great things to say about this hotel. The bed was very comfortable, the room was very clean. The host (Walter) was very welcoming and helpful. The breakfast and staff was amazing. The only warning I would give people is this is a 45 minute walk to Sorrento on a narrow dangerous road. Busing into Sorrento is an option as they run every 20-30 minutes, bus stop is 2 minutes away. I would still highly recommended this hotel and stay here again!!
Stayed 4 nights in May 2023
Response from walter on May 18, 2023
dear Blair It was a pleasure having you as guests and we are really happy that you enjoyed your stay at MelRose Relais. Thank you for taking the time to review and we look forward to see you again soon. Melrose staff

8/10 Good

LEAH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Firstly, when we arrived to Sorrento, we were unable to ask the hotel how to get there by bus. We walked 35 minutes (with 45lb back packs). We ended up stopping and asking a hotel on the route to get us a tax. The taxi driver showed up and took us the wrong way. A 5 minute cab ride costed $50 Eruos (Canadian exchange is terrible at that). We got dropped off a 5 minute walk away as the taxi had no idea how to get there and I wasn’t allowing him to charge us anymore). The hotel manager was wonderful but said he had issues with his computer and phone and that is why we weren’t able to contact him. Once at the hotel, we loved every minute! It had beautiful grounds, once we learned bus EAV was so easy to ride (walk out of the hotel, go left at the entrance and right by a hotel on the right there is a bus stop (it’s 2 minutes to walk there, not even maybe that long). The bus comes every 20 minutes and the make change on the bus for money. The room was really nice, although the workers worked late our first night and I had to contact the manager. It was soon done and back to being quiet and peaceful. Hotel MelRose is a hidden gem. It’s a 15 minutes bus ride to the centre of Sorrento but we didn’t mind it at all. We even walked our last day and it took 45 minutes, with stopping to take breath taking view in! Would definitely come back again and never use a taxi ever again.
Response from walter on May 9, 2023
dear Leah It was a pleasure having you as guests and we are really happy that you were so enthusiastic about your stay at Melrose Relais, Thank you for taking the time to review and we look forward to having you as a guest again soon.Melrose staff

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent 4 nights at Melrose. This is a wonderful boutique hotel, (only 8 rooms) located surrounded by nice gardens and a quite atmosphere away from the noisy city. Parking is offered and, if you have a car, moving out to the surrounding towns and costa Amalfi is simple. Walter was waiting for us and had a reservation at a restaurant located nearby and booked us for a day tour to Capri (don't miss this) on a 12-person boat. We stayed at the junior suite with it's own terrace where you could have spectacular views to the Capri Island side and to Vesuvius Volcano. Great sunsets by the way. Room was a bit smaller than expected, but the terrace compensated that since it gave us an open private space to enjoy the panoramic views previously mentioned. Breakfast at the Bistro down at street level were complete and delicious with great coffe plus a super personalized attention. We could not enjoy the pool because of the low temperature but I imagine will be nice in the summer. In summary, this is a great hotel to spend your vacation days at Amalfi Coast where you can choose to relax or move to explore nearby towns, including Sorrento which is the largest city around.
Stayed 4 nights in Apr 2023
Response from walter on Apr 30, 2023
dear JoseIt was a pleasure having you as a guest and we are really happy that you were so enthusiastic about your stay at Melrose Relais, appreciating the services, the location, services and the staff.Thank you for taking the time to review and we look forward to having you as a guest again soon.Melrose staff

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spot to stay. Walter , the fello at the reception was incredible.
Stayed 1 night in Apr 2023
Response from walter on Apr 25, 2023
Dear Jason thank you for choosing the MelRose Relais and for taking the time to review it, we are happy that you enjoyed your stay and our work.best regards.Melrose staff

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very lovely property, extremely clean. We had a wonderful stay thanks to Walter, Linda and Rosa for looking after us with delicious food advice on what to do and see always there whenever we need it. This place is incredible because of those people. Really recommend if you looking for a nice quiet hotel. I only wished the swimming pool was heated as unable to use due to temperature and no Spa facilities as advertised.
Stayed 8 nights in Apr 2023
Response from walter on Apr 19, 2023
Dear Anita and family (and dinosaurs) thank you for the review, we are happy that you enjoyed your holiday at Melrose Relais, we do our best to give guests special stays and your words make us proud of our work.Kind regardsWalter Gargiulo

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hospitality. I came during the very end of the tourist season. I had the place to myself and was still treated as a king. It's a $25 euro 1.5 mile cab ride from Sorrento, but the bus is a $1 euro option and one i took into Sorrento every morning. There are no dinner options on site, but Martina called a restaurant that overlooked the ocean up the road and they sent a driver down to pick me up.❤️ They have a cafe on site and Ginavre cooked breakfast. Bith girls spoke English and were very friendly and conversational. The grounds are impeccable. The place is wonderful. Peace on the Tyrhennian Sea with views of Capri and Vesuvious. Highly recommend Grazie ❤️ 🇮🇹.
Stayed 2 nights in Oct 2022

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love this place and will be coming back! The staff were welcoming and the property is beautiful and has a lot of Charm. Our room was clean, comfortable and equipped with modern amenities. The owner Melania was kind and super helpful, giving us recommendations for things to do in the area! The food at the hotel Resturaunt was delicious as well. Thank you so much for a wonderful stay!
Stayed 2 nights in Sep 2022