Mary Jane Colter Buildings Tours and Activities

The hotel was understaffed and completely booked. One person handled the hotel and the poor lady was running the front desk and handing rooms that were unclean and missing fridge and microwave. They were painting but it needs more. Beds were okay and breakfast was okay. Would have been more but it looked like a homeless lady was helping herself and her bag. Good that she was provided food but not for hotel guest.

All the hotel facilities are attractively designed and very nicely furnished and decorated. Despite that, a stay in this hotel would best be enjoyed by guests who eschew human contact. In my three nights staying in Bespoke, I never saw anyone, neither any guest nor any member of staff. No one was at the front desk at the time of check in and, when I called the hotel's phone number, I got the impression that my call was an annoyance and that, rather than seeking a person to help me with check in, I should just follow the written instructions that were emailed to me. That did not make me feel welcomed. I was left with the feeling that if I had any questions or concerns during my stay, I had best just deal with them myself because hotel staff would be bothered by any questions or concerns coming from me. Guests who enjoy that sort of relationship with hotel management would have a very nice stay in this hotel.