Find Hotels by Hilton Hotels in Martin

"When we arrived, I told the gentleman at the desk that we needed to shorten our stay by one night. He said that he could not nor would not do anything. The next morning I told a young lady the same thing and she said she would talk to the manager. I explained that Hotels.com would not change the reservation, but told me to ask the hotel to shorten it, and if the hotel approved, we would be reimbursed by Hotels.com. The second morning of my stay, I went to the front desk, and there was a different young lady. I asked her if I had received a reply from the manager, and the young lady had left me a note saying the manager would not approve. I asked the young woman to please talk to the manager again, and my husband and I left for another hotel booked through Hotels.com. At the next hotel, the manager told us that as long as we stayed one night, they would approve a refund for any time our stay was shortened. I am not a person who likes to bash establishments, and I am quick to forgive. This should have been a busy time with the quilt show, but they kept our money and probably rented out our room and got paid twice. That is just part of the stay. Our toilet backed up on the second day. My husband told the front desk, and there was nothing done when we were getting ready to leave I told the cleaning supervisor about it, and that nothing had been done, and she said she would talk to the night staff. We "

"Clean and accommodating; comfortable beds and pillows."

"Nice location and clean set up"

"Room was clean but did smell as if someone had been smoking in it before."

"I paid for the business suite since I was there on business. We checked in, got the room key, walked in to a regular king room NOT the business suite. I went back up to the desk and asked about the room and was told that the business suites were not available. Did I mention I had already paid for the business suite? The gentleman was very apologetic and said he would reach out to the manager and was told to deal with hotels.com. I reached out them and they tried to contact the hotel manager and he refused to give me back the difference between the 2 rooms. So I ended up paying for a business suite and only got a king room. It was like a $40 difference. The phone in the room did not even work when the front desk tried to call us."

"Very unique property. Pretty. Old but refurbished beautifully. Music from dining room was bothersome & kept us from getting to sleep. We were put in a handicapped room( not needed but was only room available) that was beautiful but every time we used bathroom at night, the light automatically came on. Also the light above the door flashed off & on. We were able to turn it off. One of the bedside lamps didn’t work. Burned out bulb I suppose. We were given a $5 voucher each for breakfast at a nearby diner that was delightful."

"The staff were friendly however there were times no one was available to get additional supplies."

"Great property for families with pets. The fenced in back yard was great."

"Breakfast was not good at all. Room was clean. Staff were friendly. Parking is good."