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Reviews of Travel Inn

2.5 out of 5
Travel Inn
301 Route Ad, Marston, MO

Reviews

5.4
Rating 10 - Excellent. 9 out of 84 reviews" "
Rating 8 - Good. 19 out of 84 reviews" "
Rating 6 - Okay. 16 out of 84 reviews" "
Rating 4 - Poor. 11 out of 84 reviews" "
Rating 2 - Terrible. 29 out of 84 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

L

Travelled with family, Travelled with pets
Liked: Staff & service
Serene and peaceful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary

Travelled with family
Could use a vacuum in the room. Otherwise nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, room comfort
Great friendly service
Stayed 1 night in Jan 2024

6/10 Okay

Leslie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing
I wanted to like this place. The gentleman who checked us in was friendly and accommodating. Our room, however, was run down. Despite the large size of the motel we were put into a room between two rooms occupied by apparently long-term guests, smoking outside our room. A hibachi stood outside one of their rooms. The suspended tile ceiling in our room was drooping and ugly. An insect was entombed inside the framed picture on the wall. Wifi was problematic; we wound up using my cellphone as a mobile hotspot. But the beds were clean, there was a fridge & microwave, and we didn't have any problems with our neighbors. I think a breakfast is available at this hotel but we didn't take advantage. Essentially we paid a higher price than other nights on our trip for a run-down room we were happy to leave.
Room exterior, circa 1960s design
Room interior, droopy ceiling tiles
Stained and damaged bathroom door
Mummified insect in artwork
Stayed 1 night in Nov 2023
Response from ishvar chaudhari on Nov 22, 2023
Dear guest thanks for your review ,We apologize for the inconvenience and your experience was anything less than your expectations.We hope to see you again in future.

8/10 Good

Beverly

Liked: Cleanliness, staff & service
Was disappointed to find out that the restaurant was not open. Rooms need a little TLC, but everything is clean and comfortable.
Stayed 1 night in Oct 2023
Response from Ish on Oct 27, 2023
Dear guest thanks for your positive review and hope to see u soon in future.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Place is a dump. Fridge and microwave and br dirty
Stayed 1 night in Apr 2023
Response from ish on May 17, 2023
We are apologize for your experienced was not satisfied than your expectasion

8/10 Good

Brent A

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very average not bad not good
Stayed 1 night in Aug 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Marsden is a very small community and not good restaurant options.
Stayed 1 night in Mar 2022

4/10 Poor

Roger

Travelled with family
Disliked: Staff & service, property conditions & facilities
Just a place to stay warm.
All I can say is it was clean. Entrance door you could see parking lot around the frame. Chain lock was broken. Shower rod ready to fall. It was like stepping back in time. Breakfast was sad. Milk and cereal, no bread.
Stayed 1 night in Feb 2022

8/10 Good

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to deal with the front desk.
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sad day!
We about froze! The heater didn’t work much! We slept in our clothes trying to be warm! Was thankful to be off the road but it was ruff being so cold! Glad we did have hot water!
Stayed 1 night in Jan 2022

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities
yuck
Everything in the room was sticky and grimy. The fridge was inplugged and contained spoiling food.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Virginia

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stay only if desperate.
Dirty, desolate and tub held together with duct tape. Floors felt damp. Breakfast left alot to be desired....a few apples, coffee, tea and maybe a bowl of cereal offered.
Stayed 1 night in Sep 2021

4/10 Poor

Kaitlyn

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Kara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please anyone read before staying! Horrendous!
Nothing was clean, half the lights in the place did not work. Went to eat under their pavilion with my children. It had so much bird poop and dead birds, yes I mean multiple long past dead birds, that I nearly vomited. My room was not much better. I pulled the beds out in my room "129" to reveal cigarette butts in my non-smoking room, 2 eggs behind each bed, soda cans, dirty diapers, brown toilet bowl, pubic hair and pee on the seat. They said the phone lines were down but the wifi was working. So they purposefully moved me to where wifi did not work. I know this because when i was leaving, the man who checked me in said in his room he did not want us slowing down his wifi. Oh yah, i know it was his room that the front desk man went into because when i was checking out he left his curtains open. He was sleeping there without much cloths on... not what my family and I was paying for. I feel tremendously disrespected and all most insulted by Wyndham for allowing my family to stay in this dumpster. THERE NEEDS TO BE SOME REPERCUSSIONS FOR THIS. IT IS NOT ACCEPTABLE.
Stayed 1 night in Mar 2020

4/10 Poor

Daphne

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020

2/10 Terrible

Wil, Branson MO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was horrible. The staff kept the lobby locked ALL the time. There was no coffee in room and the floors were filthy.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Convenient location right off the interstate. But at front desk was a setting of tables and a full food counter, but only coffee was available for breakfast. Nont what one expects from a Travelodge.
Stayed 1 night in Feb 2020

2/10 Terrible

Deborah

Stayed 1 night in Jan 2020

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, property conditions & facilities
I don’t recommend anyone stay here
Hotels.com charged me for the room then the hotel also charged me for the room so I payed double for a not so clean room. It had hot water and a comfy bed but that’s about all I can say.
Stayed 1 night in Dec 2019

2/10 Terrible

Tommie Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alwgull i will never stay there again the phone did not work the internet did not work no soap tv did not work coffee pot was dirty and did not have any cups the place needs to be shut down it was the worst i ever saw spider web and curtain was falling off
Stayed 1 night in Oct 2019
Response from asha on Oct 14, 2019
Dear guest, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub calk was black/dirty on 40% of the surround, tile by tub was almost black/dingy in front corner, bathroom door frame was coming apart, only 1 bath towel in room, TV needed special instructions to get cable system to work, telephone in room didn't have a wire to plug into wall plug. Even though this was a low cost hotel you expect much higher quality from a Wyndom Branded Hotel!!! Old,dingy and poorly operated.......really?!
Stayed 1 night in Sep 2019
Response from jay on Oct 14, 2019
Dear guest, we appreciate taking the time to write this review, I am very sorry to hear that your stay did not meet your expectations.

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Looked like bates motel. Deserted looking. Report said 16.4 miles from Reelfoot Lake, but it was 60 miles from the lake. Very misleading.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Front desk on Aug 24, 2019
Thank you

4/10 Poor

David

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Underwhelming
Both stays, coming and going to Chicago, breakfast room wasn’t open at the appointed time, and didn’t have the king bed reserved, nor any towels on the 2nd stay until we had to call twice, which reminds me, phoneand fridge in the room didn’t work.
Stayed 1 night in Aug 2019
Response from General Manager on Aug 17, 2019
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from janu on Jul 5, 2019
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, General Manager

6/10 Okay

Verified traveller

Travelled with family, Business traveller
The location of the hotel was great. Did not have working phones. The customer service was alright..
Stayed 2 nights in Jun 2019
Response from Janu on Jul 5, 2019
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel! With much appreciation, General Manager

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in May 2019
Response from JANU on Jun 8, 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Thanks & Regards, Travelodge Marston

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019
Response from janu on Jun 8, 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Thanks & Regards, Travelodge Marston

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Room had holes in the wall. Sheets and towels were severely stained. To save time there was not one thing good about this hotel. Disgusting!!
Stayed 1 night in May 2019
Response from janu on Jun 8, 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Thanks & Regards, Travelodge Marston

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place didn't look used. It looked like it had been deserted. We were the only ones there and it was 5:30 in the evening. Everything on the exterior looked like it needed a lot of work. The curtains in the room didn't hang properly. There was outside light coming into the room all night. I hardly slept. There wasn't even a lock on the door for extra security. This place should not even be approved for guests. We would never have stayed if the room had not already been paid for.
Stayed 1 night in May 2019
Response from janu on Jun 8, 2019
Dear Guest, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. Thanks & Regards, Travelodge Marston

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Ok for a fast sleepover
Hotel needs updated badly, however it’s in a little town with no economic growth. Breakfast was terrible even though it was just continental.
Stayed 1 night in Apr 2019
Response from Janu on Apr 17, 2019
Dear, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Property CHI front desk Travelodge 5736430075

6/10 Okay

Sherri

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Pass by if possible
Creepy run down looking motel from the outside. Drapes inside filthy and falling off the rods and look terrible from the outside. Sofa had dirty mismatched cushions. Bed was comfy with clean sheets. Bathroom was clean. Bag for ice bucket looked reused.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundown, dirty, terrible service, everything is broken, including motels washer, dryer. don't expect clean towels.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
It’s midnight and the front desk person was not in the front. Had to stand outside while it’s cold and had to call the number and he answered the phone like he was sleep and didn’t say nothing. Had to call again and he said come to the window. Waited 15 mins for him to come to window. Pissed..never will come ever again
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean Rooms Great Service Very helpful staff Great location
Stayed 2 nights in Feb 2019
Response from JC on Mar 30, 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Hotel
We had no choice but to pull off the interstate and book 2 rooms for our family because of a snow storm. This hotel is terrible. The staff was kind, but they almost seemed embarrassed by the conditions of the hotel. Our key cards did not work, neither did the tv. The heat could only get up to about 60 degrees and the blankets were not much thicker than basic sheets. We froze all night long. The toilet barely flushed. There was so much hair in the in drain that it completely ruined the idea of a shower, which doesn’t help without warm water. In the morning when we were making sure we got all of our belongings, we found multiple old articles of clothing shoved between the beds and the walls, all layered with dust. The breakfast was laughable. There were 3 sausage links, about 3 apples and 1 rotting cutie orange. No milk and the coffee creamer expired almost 5 months prior.
Stayed 1 night in Jan 2019

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, the heat blew out cold air. Breakfast was old the milk was spoiled and took us 20 mins to check out because they was still sleeping. If you are a single person without kids ect price is ok just bring cleaning stuff and extra blanker
Stayed 1 night in Jan 2019

4/10 Poor

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
$$
No wash clothes. Tried to charge me an extra 10 dollars after I already booked online.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

JH, Kansas City

Disliked: Cleanliness, property conditions & facilities, room comfort
A run down dump. The tub and shower were so bad I didn't use them and I shared my room with a family of cockroaches.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2018

8/10 Good

Becki, New Orleans, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got stuck in a bad storm driving through central Missouri and needed to find a place to stay quickly. Staff was very friendly at check-in and were able to accommodate our dogs even though Expedia didn’t give me the option to reserve ahead of time. The TV volume wouldn’t turn up above half-way, but I didn’t want to have them come in the room with the dogs. The room was clean and AC worked well.
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018