Riad Jemaa El Fna & Spa

Photo gallery for Riad Jemaa El Fna & Spa

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Riad Jemaa El Fna & Spa

Riad Jemaa El Fna & Spa

3.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Boulevard Des Banques Rue Zaari, N 42 Kennaria, Marrakech, 40000

Explore the area

  • Popular LocationJemaa el-Fnaa4 min walk
  • Popular LocationEl Badi Palace14 min walk
  • Popular LocationKoutoubia Minaret17 min walk
  • AirportMarrakech (RAK-Menara)15 min drive

Choose dates to view prices

About this area

Marrakech

Located in Marrakech, Riad Jemaa El Fna & Spa is in the city center. Jemaa el-Fnaa and Dar Si Said Museum are local landmarks, and some of the area's activities can be experienced at Tanneries and Royal Tennis Harti. Agdal Gardens and Le Jardin Secret are also worth visiting.

What's nearby

  • Jemaa el-Fnaa - 4 min walk
  • Dar Si Said Museum - 7 min walk
  • Mouassine Mosque - 9 min walk
  • El Badi Palace - 14 min walk
  • Koutoubia Minaret - 17 min walk

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 15 min drive

Restaurants

  • Le Marrakchi - 2 min walk
  • Naranj - 4 min walk
  • Restaurant Jama - 4 min walk
  • Café Kessabine - 4 min walk
  • Chez Chegrouni - 4 min walk

About this property

Riad Jemaa El Fna & Spa

3.5-star Marrakech riad in Medina, near Jemaa el-Fnaa
Along with an outdoor pool, this riad has a restaurant and a bar/lounge. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and spa services.
Riad Jemaa El Fna & Spa offers 19 air-conditioned accommodations with fireplaces and safes. This Marrakech riad provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 2 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free local cuisine breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Fireplace
  • Safe

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (roundtrip)
  • Valet parking fee: EUR 2 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Riad Jemaa El Fna Marrakech
Riad Jemaa El Fna
Jemaa El Fna Marrakech
Riad Jemaa El Fna Spa
Riad Jemaa El Fna & Spa Riad
Riad Jemaa El Fna & Spa Marrakech
Riad Jemaa El Fna & Spa Riad Marrakech

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 49 out of 88 reviews
5 - Excellent 56%
Rating 4 - Good. 22 out of 88 reviews
4 - Good 25%
Rating 3 - Okay. 12 out of 88 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 88 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 88 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The place is very dated and it’s not maintained well. We booked the “ best room” according to them and we were not very satisfied with the condition of the room. It was too dark and dated. There were cracks and stains on the floor and and the bed was old and crooked. The pool is way to small for swimming and since it’s located in the lobby it’s way too crowded. The breakfast is okay. The staff are very friendly but you can tell they don’t have hospitality training. I wouldn’t go back.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff at Riad Jemaa El Fna & Spa were exceptionally courteous especially Abdul and Oussama. Wish I could give more than 5 stars just for them. They were informative, kind, helpful gracious and protective. They saw to all our needs and give us really good recommendations. The Riad itself is gorgeous, ideally situated just off the medina in old Marrakech. I highly recommend staying here while in Marrakech.
Stayed 4 nights in Jul 2022

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
They told me there were bedbugs in my room and transferred me to another hotel that was poor quality compared to what I booked. The staff at the other hotel Safran and Cannelle were rude and violent with me when I changed my mind about staying there and decided to leave. Jemma Elfna was not helpful when the situation got violent and the owner tried to fight me
Stayed 2 nights in May 2022

3/5 Okay

Liked: Staff & service
Disliked: Amenities
I didn't realize there are two building. I felt like I was at the 'other'; I even had to double check it was the same riad. This riad is all about convenience and location. It felt more like a hotel riad than a boutique homely riad.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great just for the parking part was hard to find parking nearby we had to walk 10 mins to the riad. The stay was great.
Stayed 1 night in Nov 2021