Check COVID-19 restrictions.

Find out moreOpens in a new window

La Mamounia

Photo gallery for La Mamounia

Featured Image
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/Patio

Overview of La Mamounia

VIP Access

La Mamounia

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Avenue Bab - Jdid, Marrakech, 40 040

Explore the area

  • Popular LocationKoutoubia Minaret6 min walk
  • Popular LocationJemaa el-Fnaa12 min walk
  • Popular LocationAvenue Mohamed VI15 min walk
  • AirportMarrakech (RAK-Menara)6 min drive

Choose dates to view prices

About this area

Marrakech

La Mamounia is located in Medina, a neighborhood in Marrakech, and is in the city center and near the boardwalk. Notable landmarks in the area include Bab El Djedid and Jemaa el-Fnaa. Traveling with kids? Consider Agdal Gardens and Le Jardin Secret. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking. Guests appreciate the hotel's central location.

What's nearby

  • Bab El Djedid - 2 min walk
  • Koutoubia Minaret - 6 min walk
  • Jemaa el-Fnaa - 12 min walk
  • Kasbah Mosque - 14 min walk
  • Avenue Mohamed VI - 15 min walk

Restaurants

  • Le Marocain — 1 min walk
  • Asiatique by Jean-Georges — 1 min walk
  • Jad Mahal — 3 min walk
  • Extrablatt — 8 min walk
  • La Villa des Orangers — 9 min walk

Getting around

  • Marrakech Central Station - 3 min drive
  • Menara Airport (RAK) - 6 min drive

About this property

La Mamounia

Family-friendly Marrakech hotel in Medina, near Bab El Djedid
Along with 6 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 4 bars/lounges, and a 24-hour fitness center are onsite. All 209 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and TVs.
La Mamounia offers 209 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa de La Mamounia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

La Mamounia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: MAD 410 for adults and MAD 205 for children
  • 6 restaurants and 1 coffee shop/café
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable/satellite channels
  • iPod dock
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 950.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MAD 410 for adults and MAD 205 for children (approximately)
  • Airport shuttle fee: MAD 600 per vehicle (one-way)
  • Rollaway bed fee: MAD 950.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 233 out of 316 reviews
5 - Excellent 74%
Rating 4 - Good. 45 out of 316 reviews
4 - Good 14%
Rating 3 - Okay. 14 out of 316 reviews
3 - Okay 4%
Rating 2 - Poor. 14 out of 316 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 316 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hôtel
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best in town
The hotel itself has a beautiful garden and pool. The indoors are very dark, the room was underwhelming for a 5 star hotel. The restaurant staff was obnoxious. The very pricey breakfast was subpar for any 5 star hotel (food didn’t taste fresh, flies all over the food, trays not replenished). The dinner, excessively pricey, was good but overvalued compared to other fine dining experiences we had in town. Overall we were very dissapointed with the hotel experience
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything. The room, the balcony and the view. The gardens and all the amenities like the pool and the spa. Friendly and warm service
Stayed 2 nights in Aug 2021