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Kenzi Club Agdal Medina All Inclusive

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Marrakech
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your current months are April, 2024 and May, 2024.
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May 2024

Kenzi Club Agdal Medina All Inclusive

Photo gallery for Kenzi Club Agdal Medina All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas
Combined shower/tub, free toiletries, hair dryer, bidet
2 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Combined shower/tub, free toiletries, hair dryer, bidet

Overview of Kenzi Club Agdal Medina All Inclusive

8.4

Very good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Pool
  • Spa
  • Free WiFi

Explore the area

Avenue Mohamed VI Zone de l Agdal, Marrakech, 40000
  • Popular LocationAvenue Mohamed VI2 min walk
  • Popular LocationAgdal Gardens10 min walk
  • Popular LocationJemaa el-Fnaa7 min drive
  • AirportMarrakech (RAK-Menara)12 min drive
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Room options

Junior Suite

  • 560 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Single Room

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Triple Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Similar properties

About the area

Marrakech

Located in Agdal neighborhood, Kenzi Club Agdal Medina All Inclusive is connected to a shopping center. Jemaa el-Fnaa and Bab Agnaou are local landmarks, and travelers looking to shop may want to visit Avenue Mohamed VI and AL Mazar Mall. Traveling with kids? Consider Agdal Gardens and Oasiria Water Park.

What's nearby

  • Avenue Mohamed VI - 2 min walk
  • Agdal Gardens - 10 min walk
  • Oasiria Water Park - 7 min drive
  • Jemaa el-Fnaa - 7 min drive
  • Majorelle Gardens - 9 min drive

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • Bladna - 3 min drive
  • Bo Zin - 9 min walk
  • Dar Soukkar - 10 min walk
  • Art Avenue - 4 min drive
  • O Mammy Burger - 8 min drive

About this property

Kenzi Club Agdal Medina All Inclusive

Luxury family-friendly hotel located in Agdal
At Kenzi Club Agdal Medina All Inclusive, you can look forward to a swim-up bar, a poolside bar, and a free manager's reception. Treat yourself to a body wrap, a body scrub, or a manicure/pedicure at the onsite spa. Enjoy international cuisine, a poolside location, and brunch at the two onsite restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool, with a waterslide, pool umbrellas, and a swim-up bar
  • Free self parking
  • A free shopping center shuttle, 2 indoor tennis courts, and supervised childcare (surcharge)
  • 1 meeting room, ATM/banking services, and a front-desk safe
  • Guest reviews give top marks for the first-rate property condition
Room features
All 314 rooms have comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • HDTVs with satellite channels
  • Patios, daily housekeeping, and desks

All-inclusive details

All-inclusive room rates at Kenzi Club Agdal Medina All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals and snacks included
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Atlas
  • The Gnawa
  • The Oasis
  • The Orangery

Things to do

  • 2 indoor tennis courts
  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Playground
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (16,146 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Built in 2010
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Patio

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 13 years old are not allowed in the swimming pool, fitness facility, or spa tub

Frequently asked questions

Does Kenzi Club Agdal Medina All Inclusive have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

How much does it cost to stay at Kenzi Club Agdal Medina All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Kenzi Club Agdal Medina All Inclusive on Mar 25, 2024 start from CA $318.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kenzi Club Agdal Medina All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kenzi Club Agdal Medina All Inclusive?

Self parking is free at this property.

What time is check-in at Kenzi Club Agdal Medina All Inclusive?

Check-in start time: 2:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kenzi Club Agdal Medina All Inclusive?

Check-out is at 12:30 PM.

Are there all-inclusive benefits at Kenzi Club Agdal Medina All Inclusive?

Some rate plans available at this hotel are all-inclusive.

Where is Kenzi Club Agdal Medina All Inclusive located?

This family-friendly Marrakech hotel is located near the airport, within a 10-minute walk of Avenue Mohamed VI and Agdal Gardens. AL Mazar Mall and Cinema Megarama are also within 1 mi (2 km).

Kenzi Club Agdal Medina All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1002 reviews" "
Rating 8 - Good. 367 out of 1002 reviews" "
Rating 6 - Okay. 104 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would recommend. Felt looked after by the staff. Great choice of food, plenty of sports and entertainment to keep you occupied if you need it. Pools are great. Really enjoyable vacation :)
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Amenities
Stayed 7 nights in Dec 2023

10/10 Excellent

Mahmoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Olabisi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say? We didn’t really need to leave the hotel as everything we needed was present. From the warm welcome on arrival (after missing our initial flight) and being served delicious Morocco’s tea, to being taken to our room on a caddy with our luggage, to having our room upgraded, every member of staff we came in contact with greeted us with a smile, the list is endless! Our 9 month old baby got most of the love of I’m honest from everyone stopping to play and talk to her at every opportunity. The restaurant where all meals were served felt like we had gone to a fancy dinner each time, food selection was awesome too, even as a picky eater that I am. Staff in the restaurant were polite, pleasant and always on hand for any assistance- you never needed to wait at all to be waited on! Ayman my guy ready supplying the drinks with smiles! Then there’s the O-Spa…. Amazing! Did the Hamman and Massage with Vushe (hope I spelt it right) and I slept like a baby afterwards, with the best glowing skin! The Animation crew at the bar by the swimming pools were very fun and entertaining, got us involved in a Masterchef competition on best Tangine lol Make use of the hotel shuttle service to the market square which is also a bonus. I will not hesitate to rebook here on my return to Marrakech- Thank You to the entire team!
Stayed 3 nights in Nov 2023

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great option for a stay in Marrakesh. There are a few things that could improve: why have a “cold” pool?, why not have the ability to get small cash denominations at the front desk? Why not have more friendly staff at the front desk? Why not have bars open in the afternoon? (Other than the pool bar)
Stayed 2 nights in Nov 2023

6/10 Okay

Harvey

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Communication with staff is terrible. Asked to have two rooms together or on the same floor due to having young babies and a pregnant wife. Had us well away from our family. Changed room the next day and told us the room will be ready at 3pm. Gave them til 4pm. Chased it up - nothing. Didn’t get the room until 6pm after going to reception and being told it will be 5 mins/10mins/15mins continuously for 2 hours. Poor start to holiday. Wine/spirits seem very watered down/weak. Had numerous drinks/cocktails and didn’t feel a thing until I drank some of my own duty free spirits. Beer is the safest option as it’s from tap or bottled.
Stayed 5 nights in Nov 2023

8/10 Good

Marsida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel.
Had an amazing time in Marrakesh. Kenzi hotel is nice, with lovely staff, always happy and ready to help with anything. The animation staff were amazing. The downfall was the quality of food, however their is a variety of food, so you can find something to eat. Rooms are nice and clean. Overall a pleasant stay.
Stayed 1 night in Nov 2023

6/10 Okay

Sajid

Stayed 5 nights in Nov 2023

4/10 Poor

Nana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Spend your money elsewhere. This is not a 5-star property by any stretch of the imagination. We had to change rooms 3 times due to A/C not working as well as a cockroach situation. Property is run down. Protocols for running the place seem completely absent. We spent a week eating all meals in their restaurant without working A/C at 40c temperatures. Their shuttle to the Medina was run down and had no A/C. Routinely ran out of food during meals. Long lines to wait for it to be made. Never enough glasses or spoons. Kids using their fingers to grab buffet food without being addressed by the property. Pools have major deferred maintenance. Pool bar was dirty with bees all around the sweet mixers and dead flies in the Sangria on the countertop. Spoke to GM requesting a refund. He promised to get back to me after speaking to his boss, and of course that never happened, which pretty much sums up the approach to customer concerns at this property. He tried to gaslight me by claiming that all-inclusive clubs are not hotels. Wow! Needless to say, I have extensive experience with all-inclusives and this one is in trouble. My sister and her family also stayed and their bathroom flooded the first night, they were never able to get housekeeping to leave towels for everyone in their party, their door malfunctioned twice where it wouldn’t lock and each time they had to wait for hours for maintenance to show up. Working with hotels.com to address this as I find it completely unacceptable.
Stayed 14 nights in Aug 2023

2/10 Terrible

Mishka

Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Great Facilities
Check-In Time
2:30 PM
Check-Out Time
12:30 PM
Star Rating
5.0