- Liked: Cleanliness, amenities, property conditions & facilities
Loved the property. Excellent gym, pool areas. It truly is beautiful here. Reception staff is amazing, check in was really smooth and I can’t say enough good things about the property itself. I didn’t rate this as excellent for 2 reasons: 1) Restaurant service was challenging. I ordered a specific item from the breakfast menu with 1 addition and they brought me something completely different. Then later I ordered a coffee at the pool and it was served lukewarm and also not the way I ordered it. It took 3x for the right coffee to be served and for it be hot. 2) Eco friendly doesn’t seem to be actually working. Towels were changed TWICE per day despite me leaving them on the rack as suggested on the room card. This is really a shame as I didn’t request nor need them changed after 1 use. The fact they are replaced 2x/day is excessive.