Maple Grove Vacation Packages

The restauarant seemed understaffed, the turnover was a little half rushed (didn’t take out my trash one day) and the elevators were kind of wonky, but everything else was very nice. Rooms were clean and stylish, the bed was incredibly comfortable, it was well located for downtown Minneapolis, and the food at Bar Rufus and the drinks at Miao Miao were great.

Staff was awesome. Nice and clean.

Sink in the room was very slow to drain and we had ants all over the room. Other than that it was a great breakfast, pool was nice and it was very quiet ever when there was 20 kids in the pool, the attached bar has 2 for 1 all day everyday and the staff was so friendly and would go out of their way to ask how your day was going

The pool area was spacious as was the hot tub. Hot tub was hot instead of lukewarm like most and had jets that moved the water nicely. The staff was pleasant and efficient. I kinda threw a curve ball at them and it was handled with ease.

Everything was broken. We had originally asked for a suite with a jacuzzi tub and the one they had left was broken so they had to put us in a 2 queen regular room. The front desk was really nice though and gave us a discount which i appreciated but was still disappointed because i had gotten it for my husband who has back issues and he doesn’t like going in public pool areas. When we get in the room, there was water all over the bathroom floor, we had to plug in the fridge, the wood in front of the fridge was all tore up and there was rust and mold all over the bathroom. We went to the pool room and the bathroom door was busted and the sauna was broken. Just a very disappointing experience since I usually love staying at Americ Inns and usually have really good experiences with them.