Title: HM Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=27156437&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HM Hotel Travelers find the perfect balance between poolside relaxation and staying connected with fast WiFi at this hotel offering stress-free amenities ## Photo gallery for HM Hotel ![Balcony - HM Hotel (Manzanillo)](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/9cd4f542.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 1 King Bed, Ocean View - HM Hotel (Manzanillo)](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/b69df85d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - HM Hotel (Manzanillo)](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/d0fd8b82.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - HM Hotel (Manzanillo)](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/e6307fdc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - HM Hotel (Manzanillo)](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/fb03c9a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests at HM Hotel enjoy practical comforts that enhance their stay. The outdoor pool provides a refreshing escape, while WiFi keeps everyone connected. The property offers convenient parking, and the elevator makes navigating the smoke-free premises easy for all visitors. ## Reviews 6.8 ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 21 - Dec. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=27156437&PinnedHotelID=27156437&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Double Room, 1 Double Bed ![Iron/ironing board, free WiFi, wheelchair access](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/36d22b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 Double Bed ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Double Room, 2 Twin Beds ![Iron/ironing board, free WiFi, wheelchair access](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/w679h498x17y16-ca3afd82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Twin Beds ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 2 - 2 Twin Beds ### View all photos for Double Room, 2 Double Beds ![Iron/ironing board, free WiFi, wheelchair access](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/w679h498x17y16-ca3afd82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed ![Iron/ironing board, free WiFi, wheelchair access](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/36d22b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Executive Quadruple Room, 1 Bedroom ![Executive Quadruple Room, 1 Bedroom](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/73dcd336.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Quadruple Room, 1 Bedroom ### Highlights Air conditioning Flat-screen TV 2 bathrooms Cable channels Daily housekeeping - City view - Sleeps 5 - 1 King Bed and 1 Queen Sofa Bed ### View all photos for Room, 1 King Bed, Ocean View ![Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/b69df85d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Double Beds, Ocean View ![Room, 2 Double Beds, Ocean View](https://images.trvl-media.com/lodging/28000000/27160000/27156500/27156437/713574e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View ### Highlights Air conditioning Flat-screen TV Cable channels Daily housekeeping - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FManzanillo-Hotels-HM-HOTEL.h27156437.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FManzanillo-Hotels-HM-HOTEL.h27156437.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.08861%2C-104.31193&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XiDvMzfEGAJWtVFkdOSXIrQkJjA=) Blvd Miguel De La Madrid Hurtado 1028, Manzanillo, COL, 28218 #### What's nearby - Playa Azul Salagua \- 3 min walk \- 0.3 km - Punto Bahía Shopping Center \- 2 min drive \- 2.7 km - Riviera Casino \- 3 min drive \- 3.5 km - Orus Casino \- 4 min drive \- 3.8 km - Playa La Audiencia \- 8 min drive \- 6.9 km #### Getting around - Manzanillo, Colima (ZLO-Playa de Oro Intl.) - 48 min drive #### Restaurants - ‪La Huerta - ‬6 min walk - ‪Restaurant El Bigotes 1 - ‬8 min walk - ‪Restaurante Playa Azul - ‬4 min walk - ‪La Boquita Seafood & Drinks - ‬8 min walk - ‪Taqueria Los Pacos - ‬8 min walk ## About this property ### HM Hotel Property highlights HM Hotel provides everything you need. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - An outdoor pool - Free self parking - An elevator and smoke-free premises Room features All guestrooms at HM Hotel have comforts such as air conditioning, in addition to amenities like free WiFi. Extra amenities include: - Flat-screen TVs with cable channels ## Similar properties ![View from property](https://images.trvl-media.com/lodging/39000000/38530000/38528500/38528453/ac6e70a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Portozul Hotel Suites & Spa Manzanillo - Pool - Spa - Parking included - Free WiFi 8.6 Excellent 29 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=38528453&PinnedHotelID=38528453&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch TV with cable channels](https://images.trvl-media.com/lodging/51000000/50660000/50657000/50656967/0ef81a5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pez Vela Manzanillo Manzanillo - Pool - Spa - Free WiFi - Restaurant 6.4 9 reviews CA $115 CA $136 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=50656967&PinnedHotelID=50656967&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 3 Bedrooms, Accessible, Balcony | Pool](https://images.trvl-media.com/lodging/67000000/66260000/66256600/66256577/8186c3e0_edited_8fca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beautiful Apartment With Pool, gym and Beach Just 80 Meters Walk, Fully Equipped Manzanillo - Pool - Parking included - Free WiFi - Outdoor Space [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=66256577&PinnedHotelID=66256577&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/110000000/109360000/109356800/109356717/0c1d161b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bungalows Casablanca Alamar Olas Altas - Pool - Parking included - Free WiFi - Housekeeping 7.6 Good 8 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=109356717&PinnedHotelID=109356717&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/5000000/4870000/4869600/4869508/w4000h2662x0y0-82a95069.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Manzanillo Manzanillo - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 935 reviews CA $138 CA $164 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=4869508&PinnedHotelID=4869508&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/50000000/49190000/49188700/49188673/b7e3ad1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique La Pergola Olas Altas - Pool - Spa - Parking included - Free WiFi 8.0 Very good 51 reviews CA $112 CA $134 total includes taxes & fees Jan 9 - Jan 10, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=49188673&PinnedHotelID=49188673&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room](https://images.trvl-media.com/lodging/102000000/101840000/101833000/101832991/fabe8557.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vayor Hotel & Suites San Patricio Melaque Centro - Free WiFi - Air conditioning 7.8 Good 27 reviews CA $48 CA $58 total includes taxes & fees Jan 3 - Jan 4, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=101832991&PinnedHotelID=101832991&HadPinnedHotel=true®ionId=-1&adults=2) ![32-inch TV with cable channels](https://images.trvl-media.com/lodging/2000000/1780000/1775000/1774916/e7471b3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Star Manzanillo Manzanillo - Pool - Breakfast included - Kids pool - Parking included 8.4 Very good 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=1774916&PinnedHotelID=1774916&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 9:30 AM, pool umbrellas](https://images.trvl-media.com/lodging/84000000/83670000/83669500/83669410/00245f0d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL CARACOLES BY INFINITY Manzanillo - Pool - Kids pool - Parking included - Free WiFi 7.8 Good 77 reviews CA $64 CA $76 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=83669410&PinnedHotelID=83669410&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/65000000/64920000/64910800/64910773/f9ee9682.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rio Balsas Peninsulas de Santiago - Pool - Parking included - Free WiFi - Air conditioning 8.0 Very good 39 reviews CA $63 CA $75 total includes taxes & fees Jan 5 - Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=64910773&PinnedHotelID=64910773&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Guest services - Housekeeping (daily) ### Outdoors - On the beach ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility ### More - Smoking not allowed ## Room amenities ### Bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Air conditioning - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions There is no front desk at this property Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### Property is also known as HM HOTEL Manzanillo HM Manzanillo HM HOTEL Hotel HM HOTEL Manzanillo HM HOTEL Hotel Manzanillo ## Frequently asked questions ### Does HM Hotel have a pool? ### Is HM Hotel pet-friendly? ### How much is parking? ### What time is check-in at HM Hotel? ### What time is check-out at HM Hotel? ### Where is HM Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HM Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Location ### 6.6 Staff & service ### 6.4 Eco-friendliness ### 6.8 Property conditions & facilities 10 - Excellent 17 8 - Good 17 6 - Okay 18 4 - Poor 4 2 - Terrible 11 ## Reviews ### 6/10 Okay #### María del Rosario Sep 19, 2021 Liked: Room comfort Disliked: Staff & service Muy mal servicio al recibir al cliente no había nadie en recepción y nos tuvieron ahí esperando casi una hora, el elevador no servía y de ahí en fuera lo mejor es el restaurante y la comida ##### María del Rosario Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Verified traveller Jul 22, 2021 Disliked: Staff & service, amenities, property conditions & facilities El hotel tiene una muy buena ubicación, frente al mar, la alberca tiene una temperatura templada. Me parece que se debe tener más inversión en el mantenimiento de instalaciones y tener un buen programa de fumigación, ya que en las habitaciones en las que nos hospedamos nos encontramos cucarachas en el baño y chinches en las camas. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 4/10 Poor #### Verified traveller Jul 17, 2021 Liked: Cleanliness Disliked: Staff & service, amenities Lamentable que no acepten pagos con tarjeta. En dos ocasiones baje a recepción & no había nadie que me pudiera atender. El internet estaba muy lento. El colchón de la habitación no fue muy cómodo. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### JOSE GUILLERMO Jun 26, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Desagradable Una atención pésima, de mala gana, no había internet y no había agua caliente . Se le hizo el comentario a la recepción y solo comentó que pues no había que no podían hacer nada. No me vuelvo a quedar en este lugar muy desagradable ##### JOSE GUILLERMO Stayed 1 night in Jun 2021 ### 6/10 Okay #### Verified traveller May 20, 2021 Liked: Staff & service Es la primera vez que me hospedó en Manzanillo, escogimos este hotel porque se ve bonito por fuera. Es un hotel básico, no tiene espacio en la habitación para poner tus maletas, es decir, un sillón o banca o algo así, la habitación es muy pequeña y solo tiene una silla, lo que no me gustó para nada y de verdad se vuelve algo incómodo, es el diseño de las habitaciones, de lado derecho del hotel, me parece que no tienen separación, comparten el mismo ventanal, no hay como tal una separación entre habitaciones y por lo mismo, se escucha, literal, todo de las habitaciones contiguas. No suelo hacer este tipo de comentarios, porque entiendo que es difícil mantener un hotel en buen estado, pero las regaderas estaban llenas de sarro. Lo que me gustó es que tiene club de playa, muy pequeño, pero Agusto. cuando llegamos a la alberca llevaba una botella de agua y lo primero que me dijeron al sentarnos, es que estaba prohibido entrar con alimentos y bebidas, dado que había un grupo de jóvenes con su botella,. refrescos y papas y así mismo fue con toda la gente que estuvo ahí, los dos días que estuvimos, llevaban su botana, refrescos y alcohol de otra parte, claro que íbamos a consumir ahí, pero no entendí la dinámica del lugar. Los precios están bastante accesibles y los mesero, fuera de la chica que me hizo ese comentario y me atendió ese día, el demás personal, muy amables. No tengo punto de comparación con los hoteles en Manzanillo, pero no regresaría a ese, buscaría otra opción. ##### Verified traveller Stayed 2 nights in May 2021 ### 2/10 Terrible #### MANUEL May 10, 2021 Disliked: Property conditions & facilities, room comfort #### Piénsalo o resignate! El ruido en la habitación es extremadamente alto, si deseas relajarte y descansar es una muy mala opción. ![](https://a.travel-assets.com/ugc/hotel-reviews/628230C1F394FD33A1DD6011EBFD0F885710D81E1620649631463.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MANUEL Stayed 1 night in May 2021 ### 4/10 Poor #### Verified traveller May 1, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No nos quedamos, la persona q nos recibió en recepción sin cubrebocas, sacándose cada rato los mocos, desaseada, no servia el elevador, estaba el restaurante cerrado, muy sucio y descuidado 😞 ##### Verified traveller Stayed 2 nights in Apr 2021 ### 8/10 Good #### CARLOS Apr 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno En general es bueno para pasar una o dos noches, las habitaciones son limpias pero pequeñas, el área de la alberca muy agradable, solo que tienes que consumir bebida y comida en el restaurante de ahí, no ponen jabón para manos ni crema para la piel. ##### CARLOS Stayed 1 night in Apr 2021 ### 2/10 Terrible #### Verified traveller Mar 25, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is nice because his close by many food options, it is also by the beach and the beach is nice and clean. On the other hand, the rooms are very close to them Main avenue there's a lot of noise during the night and will not allow you to sleep the people from the bar are rude as hell. In the room where we stayed, both toilets were leaking one of the doors to the bathroom did not lock, the AC wasn't working properly and the doors to the balcony were loose to where they could fall. ##### Verified traveller Stayed 3 nights in Mar 2021 ### 6/10 Okay #### Verified traveller Mar 7, 2021 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Si solo es para dormir es una excelente opción ya que no cuenta con restaurantes o bar, mire que estaban reparando el bar ojalá lo arreglen pronto si hace falta, pero hay varias opciones cerca, ya sea comida o cena y Oxxos. Por otra le falta más preparación ala recepcionista. Así que 7.5/10 ##### Verified traveller Stayed 1 night in Mar 2021 ### 4/10 Poor #### Verified traveller Mar 7, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### cubrebocas Las cortinas del cuarto yo creo tienen 8 años que no las lavan. La recepcionista del turno de la tarde que nos atendio para que nos diera la habitación sin cubrebocas y sin señales de que lo tuviera ahi guardado por ahi, y la de del turno de la mañana lo mismo, me imagino que en ese hotel no existe el coronavirus. Y una zona de la alberca ( la barra ) parecia totalmente abandonada. ![](https://a.travel-assets.com/ugc/hotel-reviews/83CDB3272D1FCB7E0C821B92677A222EF3A8AB6D1615078620541.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Feb 2021 ### 6/10 Okay #### oscar Mar 1, 2021 Liked: Cleanliness Disliked: Staff & service #### Les falta mucha atención. Llegamos para el check in y no tenían conocimiento de mi reserva, no tenían habitaciones de la que reservamos y tuvimos que esperar, no cuentan con internet en ciertos pisos, el mío fue uno de esos. ##### oscar Stayed 2 nights in Feb 2021 ### 6/10 Okay #### oscar Mar 8, 2020 Disliked: Staff & service #### Recepcionista sin atenciones La recepción fue muy desagradable, la señorita que nos recibió no tuvo lo mínimo que uno pide al llegar a un hotel que es la comprensión, hemos ido a mejores hoteles incluso y son muy amables y te ofrecen algún servicio cuando tu habitación no está lista, nosotros llegamos a la 1:30 pm y nos dijo categóricamente que nuestro check-in era hasta las 3 y no nos dio la habitación ni nos ofreció al menos que podía cuidar las maletas por ejemplo! Sino le Hubiéramos preguntado que si podíamos pasar al área de la alberca no nos lo hubiera sugerido, muy mala actitud de la recepcionista a nuestro parecer. Aclaro, hemos ido a hoteles de más prestigio antes del check-in y nos han brindado atenciones y por si fuera poco nos han dado la habitación antes de tiempo! ##### oscar Stayed 1 night in Mar 2020 ### 10/10 Excellent #### GustavoAlonsoS., Manzanillo, Colima Jan 6, 2020 Liked: Cleanliness, property conditions & facilities Mayor compromiso de las personas que están atendiendo en la playa. ##### GustavoAlonsoS. Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Osvaldo david Dec 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Todo muy bien ##### Osvaldo david Stayed 2 nights in Nov 2019 ### 4/10 Poor #### Sergio Nov 25, 2019 Liked: Cleanliness, property conditions & facilities #### Lo recomiendo.. Buen hotel.. Las instalaciones son buenas y con limpieza, pero con respecto al Wi-Fi solo hay en recepción, ya que por más que te digan que en cada piso se tiene internet, no es cierto, solo funciona en recepción y según ellos te dicen que esto es temporal, pero no es cierto, ya he visitado este hotel desde hace 2 años y casualmente no se soluciona. Pero si lo recomiendo por el precio y en general las señoritas de recepción son amables y por la limpieza del hotel. Lo complicado es si quieres entrar a nadar al mar, ya que es un área de olas altas, por lo que para niños es casi imposible meterse a nadar. ##### Sergio Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Nov 22, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo no nos gusto el estacionamiento.. muy reducido difícil para estacionarnos ##### Verified traveller Stayed 1 night in Oct 2019 ### 6/10 Okay #### jennifer Nov 20, 2019 Disliked: Cleanliness, staff & service, room comfort La ubicación del hotel fue buena pero la atención por parte del personal fue pésima, las señoritas de recepción super groseras y en ningún momento nos dieron toallas para el área de alberca porque no tenia suficientes disponibles y en el restaurante del hotel te incluyen el 15% de propina sin avisarte y para terminar no cuentan con servicio de wifi en todo el hotel, mi habitación era King size Ocean View y no tenia servicio de wifi. ##### jennifer Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller Nov 17, 2019 Liked: Amenities, property conditions & facilities Su ubicación es muy buena con acceso directo al mar. Además de cercanía a centros comerciales ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Sep 17, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen hotel, buen servicio, si volvería a visitarlos. ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Mario Sep 9, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The pool and restaurant where closed! ##### Mario Stayed 3 nights in Sep 2019 ### 6/10 Okay #### Karina Aug 5, 2019 Liked: Cleanliness, staff & service #### Bien la vista de playa y alberca Estuvo bien , solo que no hubo el servicio de internet que dice qué hay , y las amenidades que solo era agua no las surtieron cada día solo a la llegada ##### Karina Stayed 3 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Aug 1, 2019 Liked: Cleanliness, staff & service La vista al Mar me encanto, pero en mi habitación no había control de televisión ##### Verified traveller Stayed 1 night in Jul 2019 ### 2/10 Terrible #### Miguel Jun 3, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Muy deteriorado el personal muy grosero y sucias las instalaciones ##### Miguel Stayed 2 nights in May 2019 ### 2/10 Terrible #### Miguel Jun 3, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities La alberca nomas, pero con la sorpresa que no puedes llevar tu hielwra con alguna bebida ##### Miguel Stayed 2 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Las Hadas By Brisas](https://www.expedia.ca/Manzanillo-Hotels-Las-Hadas-By-Brisas.h559226.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Grand Isla Navidad Golf & Spa Resort with Marina](https://www.expedia.ca/Manzanillo-Hotels-Grand-Isla-Navidad-Resort.h423715.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Royal-Decameron-Complex-All-Inclusive.h485427.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Barceló Karmina All Inclusive](https://www.expedia.ca/Manzanillo-Hotels-Barcelo-Karmina-All-Inclusive.h526689.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)